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Popeyes

Popeyes review: Customer service

M
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5:16 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

On 2/8/2023 approximately around 3pm me and a coworker walked in to grab some late lunch as we are both nurses, door was opened and we walked in to order, 3 young ladies at the Wadesboro NC location Anson County told us that they are only doing drive thru orders no walk ins, on this day we were out of office with one patient on an appointment and we were driving a vehicle that could not pass clearance for the drive thru area. I find it odd that the restaurant doors were clearly opened to the public and 2 nurses were denied a couple meals. And the way they said it was not acceptable. I think if it was drive thru only, it should have been posted on the doors saying no dine-in and doors should have been locked off to the public. It clearly says dine-in, drive thru 10am-10pm.

Desired outcome: better service, better customer service

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