The complaint has been investigated and
resolved to the customer's satisfactionResolved PLDT — no internet / no dial tone
resolved to the customer's satisfaction
No internet since July 12th - July 15th. No dial tone at home and called pldt hotline for 5 times and no action. Personally asked for help from their local office here so they called my landline number to verify and someone answered it. Someone I dont know and he mentioned his address is 851 while our house number is 842. On July 14th, some technician reported that they already visited the area. I dont know how they can keep up with their poor service.