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CB Gaming PlayerAuctions scam, fraud, false advertising, no 100% guarantee
PlayerAuctions

PlayerAuctions review: scam, fraud, false advertising, no 100% guarantee 57

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Author of the review
1:11 pm EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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As many of you know, PlayerAuctions is a site that use to be American, was sold to IGE, and then a Korean company bought it which has customer service now in China.

I bought an account from this company and everything went smooth as promised on the site.

After a few weeks, the original owner took back the account. I have been trying for a few weeks to get either a replacement account or a refund from either party and they do not respond anymore. After speaking with my guild members, it appears as if this is a common thing at PlayerAuctions and no different from buying an account from an ordinary forum website.

PlayerAuctions acts as an escrow service securing an account, and then takes 10% of the sellers payment, while guaranteeing delivery on your order. After that, you're on your own. If anything happens to the account, you're out money. It's a goldmine for selling scammers, and a disaster for buyers.

I have to say I am upset and urge everyone else to reconsider buying from them as if anything this is the riskiest site you could possibly buy from due to how they are setup.

Update by Tom R.
Nov 28, 2009 5:26 pm EST

Here are a few more links to their scams if you don't believe my story.



PlayerAuctions — false advertising

PlayerAuctions.com — false advertising

Seems it's happening to dozens of individuals as I keep reading more.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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57 comments
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electro626
, US
Jul 18, 2016 9:06 am EDT

robert mckay...you are 100% at fault grats on outting yourself as not following rules lmao loser

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Eugene Levin
, US
Jun 09, 2015 12:27 pm EDT

The seller used bots on my account, I lost over $200 + the $50 I payed him. The customer support DID NOT REPLY.

DO NOT USE PLAYERAUCTIONS!

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Robert McKay
, US
Sep 18, 2015 2:48 am EDT

Extremely fraudulent company, after tonight I'm reporting them to the BBB because of the inhumanity offered by this company. I invested hundreds of dollars and years of play time to have my account recovered from me and to have this company mock and laugh at me about it. You just dug your own grave PlayerAuctions. Bye.

Your Question: ticket ID #305

Please wait and one of our operators will be with you shortly.

You are now chatting with Hiro CS (Customer Support Officer) - Customer Support

03:09Hiro CS:
How may I help you today?

03:09Robert McKay:
Hi, I'm looking for a status on my ticket

03:09Robert McKay:
#305

03:09Robert McKay:
Thanks

03:10Hiro CS:
One moment please while I check the details for you.

03:10Robert McKay:
Thank you

03:11Hiro CS:
Give me 3-5 minutes to check this Robert

03:11Robert McKay:
ok thanks

03:13Hiro CS:
Thank you for waiting.

03:13Hiro CS:
As per checking your ticket, you were asking which email is the one you registered in playerauctions

03:13Robert McKay:
Yes

03:13Robert McKay:
And I gave him a list

03:14Hiro CS:
To verify this is the one that worked st**********37@hotmail.com

03:14Robert McKay:
Yes, that was my old one

03:14Hiro CS:
Username is stormrageg0ld

03:14Robert McKay:
Yes

03:14Robert McKay:
Sounds right

03:15Hiro CS:
This is the only account that worked with the lsit you gave us.

03:15Hiro CS:
list*

03:15Robert McKay:
Ok, cool, so I should be able to recover it?

03:15Robert McKay:
Via your website then I assume?

03:15Robert McKay:
My only issue is

03:15Hiro CS:
Do you still have access to the hotmail account?

03:15Robert McKay:
I have no clue of any of the info, like the email I don't even have access to

03:15Robert McKay:
Nope

03:15Robert McKay:
That's my issue :(

03:16Hiro CS:
But you gave me that email Robert on the ticket. Can you type here that email address I gave above that is censored?

03:16Robert McKay:
Yes

03:16Robert McKay:
stormragegold2637@hotmail.com

03:16Robert McKay:
But I can't actually log into it

03:17Robert McKay:
It's been years since I've had it

03:17Robert McKay:
It was my WoW gold selling account haha

03:17Robert McKay:
And I totally forgot all the info on it

03:17Robert McKay:
I can confirm anything else though if I can change it

03:19Hiro CS:
I suggest Robert to contact hotmail or microsoft for them to assist you on recovering your email address. Once you have recovered it with them you can do a forget password in our website

03:19Robert McKay:
Wow you wont believe this

03:19Robert McKay:
I remember the passport

03:19Hiro CS:
The temporary password then will be sent to your hot mail account

03:19Robert McKay:
password**

03:19Robert McKay:
I'm in

03:19Robert McKay:
Actually, I got lucky with that one

03:19Hiro CS:
really?

03:19Hiro CS:
Hahaha

03:19Hiro CS:
Try to change the email

03:19Hiro CS:
Do you mean in playerauctions?

03:19Robert McKay:
Ok, lol, yes

03:20Robert McKay:
Ok so yeah I'm in and I'll be updating all the contact info but he told me that he sent me a message

03:20Robert McKay:
But I have none

03:20Hiro CS:
I see.

03:20Hiro CS:
You can change your email there now in account settings

03:20Robert McKay:
I've been trying to reclaim my league account and or just get a refund because basically the original owner recovered the account

03:21Robert McKay:
And I was screwed

03:21Robert McKay:
But yes I can. I've been fighting this with you guys for like a year now

03:21Robert McKay:
No joke

03:21Robert McKay:
xD

03:22Hiro CS:
I'm really sorry to hear that Robert, in regards to your game account in LoL did you receive any email?

03:22Hiro CS:
Or you havent since you lost access to that email address?

03:23Robert McKay:
Well I lost it, so he told me he sent me an email, I assume that's where he sent it

03:23Robert McKay:
But I do not have access to it

03:23Robert McKay:
So I can't read it

03:23Robert McKay:
:(

03:23Hiro CS:
Oh I see.

03:23Hiro CS:
Have you changed the email address already?

03:23Robert McKay:
Not from League, the account itself is gone...

03:24Robert McKay:
All the security info on it changed and there's definitely no way I can get it back, I struggled with Riot for months about it

03:24Robert McKay:
Yes I updated the email

03:24Robert McKay:
Btw

03:24Hiro CS:
I'm really sorry to hear that Robert, well I play LoL since 2011 and playing up to day and they're really strict when it comes to bought accounts.

03:25Robert McKay:
Right, well that's why I was kind of screwed out of my $75 or whatever I paid for it

03:25Robert McKay:
I was raging about it for awhile, I mean losing that account like destroyed half my life, the least I wanted was my money back

03:25Robert McKay:
Haha

03:26Robert McKay:
It's depressing

03:26Robert McKay:
xD

03:27Robert McKay:
I mean, you guys can't offer at least that back? Odds are I'm just going buy more stuff from you guys...

03:28Robert McKay:
I just thought it would be moral for you guys to do that, because I think the whole situation was bs, I invested hundreds of dollars into that account for nothing

03:28Robert McKay:
I really wasn't asking for much in comparison to what I lost...

03:28Hiro CS:
and for refund, we really cannot provide one because we have your payment for that order sent already to the seller.

03:29Hiro CS:
What we can only do is when the account got recovered by a seller is to assist buyers to get it back from them.

03:29Robert McKay:
Well the problem is, obviously the original owner is going to give it back, he was clearly committing fraud in effort to screw people and steal money

03:30Robert McKay:
Which otherwise wouldn't have existed if you didn't allow him to sell fraudulent property

03:30Robert McKay:
That's where I'm going it with it...

03:30Hiro CS:
Upon checking as well Robert the seller has been already suspended

03:30Hiro CS:
To prevent him from commiting fraud with

03:31Hiro CS:
other members

03:31Robert McKay:
Well that's great but my account is still gone, that's what I'm saying, haha, not only that, the hundreds of hours invested are also gone with it, so I think it's a little crazy why I can't at least be refunded for something I never actually was sold...

03:32Robert McKay:
See what I mean? It's fraud... I know you guys aren't involved but you actually are, considering you get a cut from it all.

03:32Hiro CS:
I understand Robert, but if you have reported this before while the money is still with us we could have released you a refund if it was reported on time

03:33Robert McKay:
Well obviously I couldn't have reported this because he recovered his account after the fact

03:33Robert McKay:
I mean, it's not hard, he knew exactly what he was doing.

03:33Robert McKay:
Abusing your system to steal money and commit fraud...

03:33Robert McKay:
And you're telling me I have to pay for that?

03:33Robert McKay:
I beg to differ, truly.

03:34Robert McKay:
Tell your supervisor that I have bills too, I didn't expect to go on this site and enter my credit card to lose money.

03:35Robert McKay:
That's not right at all...

03:35Robert McKay:
$65 a month in my internet bill, I can't even go cheaper in the area I'm at, ask him how much he pays

03:35Robert McKay:
Maybe he wants the burden

03:36Robert McKay:
I surely don't, haha

03:36Hiro CS:
I suggest Robert to email them at supervisor@playerauctions.com. What we can only do here is to get a hold of him, contact him and to attempt to recover the account from him.

03:36Robert McKay:
And you really think he's going to just give it back?

03:36Hiro CS:
Our last resort would be to contact Riot that this member once sold this account to you but it would be best that if you're the one to contact them as they'll track your IP and it will be linked on that game account

03:37Robert McKay:
I mean, that's your plan? That's what you tell people? I disputed this with Riot for 9 months on end, and with this company for over a year now.

03:37Robert McKay:
Quite frustrating to be told you can skim me my $70

03:38Robert McKay:
If you want my left hand, I'll give you that too

03:38Robert McKay:
I need my right thought

03:39Robert McKay:
Lmfao

03:39Hiro CS:
Well, first of all is that you claimed that your account got reclaimed without giving us an accurate username or your playerauctions email that caused the delay of your dispute and you might want to read this to learn more why we cant help further And we're not the one who "skimmed" your money it was the seller. WE give all buyers 72 hours to gather all account info the game account they buy. You should know all the info you need when buying. not just spending right away without knowing the risk LMFAO

03:39Hiro CS:
As mentioned in our Secure Buyer Delivery Agreement under the Limitation clause, PlayerAuctions shall not be liable for any damages whatsoever resulting from actions of a game publisher. You can view this information at the link below: http://www.playerauctions.com/Help/HelpContent.aspx?

03:39Hiro CS:
Good bye and have a nice day.

Hiro CS has left the conversation.
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Tommy Ccx
, US
Mar 17, 2013 10:05 am EDT

Playerauction is a Scam. Seller stole back my account, i reported to them they took 4 weeks to completed the investigation, First email they said i will receive a coupon for the amount of i paid. Then i didnt get that, so i contacted them again. They answered that the answer in the last email was wrong, i will not get anything. The only thing they can say is SORRY FOR THE INCONVENIENT because i didnt purchase their insurance which didnt offer in the sell. But before i buy i contacted their customer service 3 times and confirmed that even without insurance i still protected for a year. I have all the chat log and the email from those employees, so i used that to ask them why they said im protected but in the email said i'm not. Now they suspended my account so i cant get access to the order anymore.

Whoever get scammed please msg me and i will put your name on the class action suit for consumer fraud against playerauction.

Based on the information provided, we have determined that the seller is responsible for the loss of access to your account. As we are unable to restore your access to the account, a coupon code of $xxx will be issued to your PlayerAuctions account through on-site message. The PlayerAuctions Coupon may be used toward any valid offer posted on PlayerAuctions.com and should be used within two months starting today. Please note that PlayerAuctions Coupon are non-transferable and non-refundable. The minimal price of offer should be above $5 and the change will not be given if the offer price is lower than the coupon value. We appreciate your patience and cooperation during this period. For further inquiries, please don’t hesitate to contact us again.

We are really sorry for wrong answer in the previous email.

For this case, we have tried to contact the seller to recover the game account but not receive any response yet. So, we have suspended his PA account and will ban the game account as well to prevent the potential fraud.

However, according to the record, you didn't buy any insurance when you placed this order, we are not able to give you any reimbursement at this stage.

Anyway, we are very sorry for any inconvenience you may experience.

[22:23:53] tommy: let me ask you a question
[22:24:03] tommy: when customer buy an acc from playerauction
[22:24:10] tommy: whether the insurance was purchased or not
[22:24:22] tommy: the buyer still protected right?
[22:24:44] tommy: if seller stole the account back does buyer get any type of protection at all?
[22:25:08] Godfrey: the buyer still protected right? yes
[22:25:17] Godfrey: if seller stole the account back does buyer get any type of protection at all? yes
[22:25:34] Godfrey: we will have a thoroughly investigation
[22:25:52] Godfrey: before that the buyer must fle a dispute case against the seller

contacted support today and they ignored my chat... worst customer service ever

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Steve Vent
, US
Feb 22, 2013 6:21 am EST

Paid for an in-game item service. Playerauctions was not able to complete the order in the safe manner without getting the account banned/locked. I sent numerous emails to Tina and Support@playerauctions.com explaining my concern over my order. I also forwarded emails from blizzard showing them locking my account 3 times and banning it temporarily until I could prove account ownership by calling in. My account was on the verge of being permanently banned and the power level seller showed no disregard and wanted to continue with the service without considering the danger to my account. So I canceled the order and explained to the seller I would not be continuing with his service because of the activity such as account locks and banning were occurring. I sent multiple emails to support as well as to the seller explaining this and didn't get any response with the exception that he was willing to give me a 20% refund even though he was not able to deliver in safe manner. Tried many times to resolve this with playerauctions and the seller and feel that you did not uphold to our agreement. I've been well over $1000 on their service and expected much better customer service. I will no longer be using the service and will not recommend to anyone. The order was not complete and blizzard restored everything back.

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julianjst
, CA
Feb 10, 2013 11:35 am EST

Hi bought an account 90 chars, for League of legends, account name: Darkmagic 2, from a seller called thewerx. 4 days later, the account was reclaimed. Hence I have nothing left.
Very risky, sellers claim their account was stolen, and get it back from RIOT(league of legends). Beware.

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Melissa Maria Davis
, US
Jan 31, 2013 1:57 pm EST

My payments for playerauctions via paypal are going through, to quote paypal here is what they are saying: "Your order status is “Pending” because the merchant has received your order but hasn’t processed your payment yet. Most merchants will complete your order a few days after they receive it. Some merchants wait until they’re ready to ship your order. " Thus the problem is they can not go into their paypal account and simply click Accept next to the payment and manually push the process through. Customer support does not satisfy at all. Live support is unable to help with any payment issues as they are just given access to the same information I have. eMail support is not any better as they have been telling me the same thing over and over again. Phone support does not even exist.

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Polis Polis
, PH
Jan 26, 2013 6:13 am EST

I ****ing hate PA but I make so much money off their platform. It feels like it is one or two guys who answer the chat all day and just use a different name. Their responses always have a thinly veiled go **** yourself to them. You swear, you get banned, you ask for your powerseller deposit back, you get banned and so on and so forth. Anyways, to vent, I am going to be posting my PA support run-ins.

Please wait for a site operator to respond...
If you do not want to wait, please click here to leave us a message.
Operator Ralph has joined the chat.
Ralph13:41:37
Hi Adam! How may I help you?

Ticket S94701-T115979 is created. The chat transcript will be attached to this ticket after the transcript is saved by system.
Ralph13:41:44
Hello! How may I help you?

Adam13:42:14
Hi, my account name is Polis. I am having problems buying anything on PA with my credit card or paypal. When I try to use the credit card as a payment option, it says that I need to become verified to use this.

13:42:20
However, I am a verified powerseller

13:42:50
What do I need to do to get these options unlocked? It does not make sense that I can't even use paypal as you guys always pay me my disbursements through paypal

Ralph13:44:32
Could you please provide me with your PlayerAuctions account username?

Adam13:44:49
Polis

Ralph13:45:10
One moment please while I check the details for you.

13:46:42
Thanks for waiting.

13:47:04
As per checking, our relevant team are still working on your case.

13:47:18
I suggest you to kindly use different payment options sir.

Adam13:47:32
What does this mean even? It has been like this for two months and I Don't have access to a moneybookers account

13:47:38
All of my money from you guys is sent to PAYPAL

13:48:36
It doesn't make sense, it's like you don't want your company to make more money off of me. How much more reliable can a customer on your site get? I am verified and I am a powerseller and you guys keep screwing me for whatever reason

13:48:52
why did I pay $150 bucks for powerseller support when you guys just constantly tell me to use another payment option

Ralph13:49:55
Sorry for any inconveniences you may have experienced.

Adam13:50:03
Do you guys have a support phone number?

Ralph13:50:09
No sir.

13:50:25
We only answers in live chat.

Adam13:50:37
So when will these payment options be fixed for me?

13:50:41
Why are they even locked in the first place?

13:51:29
When I email support and powerseller support, is it you who answers the emails?

Ralph13:52:50
Our other members sir.

Adam13:53:40
Can you answer my other two questions? This is extremely inconvenient and I am getting no information out of you aside from go **** yourself, use another payment option

Ralph13:54:18
Please refrain from using profanity or acronyms for profanity in future responses. As part of our user agreement, we do not tolerate rude, harassing, or abusive correspondence under any circumstances. Your abusive language does nothing to help resolve your issue, which is first and foremost what I’d like to do.

Adam13:55:16
Well, I wasn't swearing at you. I was telling you how I feel. I have had this issue for two months and every time I talk to support you guys just tell me to use another payment option

Ralph13:55:51
Sorry about that sir but only our higher relevant team can answer you that.

Adam13:55:58
How do I contact them?

Ralph13:56:11
We dont have any control on your accounts or etc.

Adam13:56:19
Alright, how do I contact them

Ralph13:56:27
Kindly contact us again after 8 hours.

13:56:37
Im pretty sure our supervisors are available on that moment.

Adam13:57:00
k

Ralph13:57:25
If you have any further inquiries, please feel free to contact us. Have a nice day!

Operator Ralph has left the chat.
The chat is ended.

Their support is useless. Theres no managers or nothing. Just live support and other "teams" and none of these other teams ever handle your concern or read yuor whole email

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Tom (Thomas) Davis
, PH
Jan 25, 2013 1:46 am EST

Buyers beware...I have been a loyal customer of playerauctions for many years because I believed they operated with integrity and held their sellers and buyers to the same level of integrity. I have 100% feedback and my integrity has never come into question. I purchased an account back in January 31, 2009 for a level 80 wizard on everquest. Over the years I have paid for all the expansions and monthly memberships fees. I also had a level 96 Berserker with over 4000 alternate advancement points that I worked very hard on. All toons on the account were geared well and the berserker had a mix of group and raid gear. There was a bazaar trader that had over 2 million in plat (game currency) and items as well. I tell you all of this because after nearly 4 years of owning this account and pouring time and cash into it...the original owner took it back. One thing Playerauctions will not tell you is that if the original owner of the account wants the account back..all they have to do is contact Sony and tell them that it was stolen. They still have all original info for account so there is no question in Sony's mind. Sony will not give any warning that the account is being taken back either. They de-guild the toons, take credit card info off of the account, change the e-mail registered to the account, and return it to the original owner. You get absolutely no info from Sony in the way of e-mails indicating account changes. What is worse is the guy is on the toons, playing the character I worked so hard on and even had the nerve to send me a private message, complaining that I moved his wizard to the FV server that he can't be transferred off of. This whole situation makes me sick, but not as sick as the e-mail I got from playerauctions. Playerauctions only suspended his playerauctions account..not banned. And since the original owner will not respond to them they are going to contact Sony and get the account banned instead of restoring it. Even worse...Playerauctions will not replace the 175.00 that I paid for the account at the time, which seems like the right thing to do since they profitted off of the seller's deception. 175.00 is not much money at all compared to what I have invested into the account. I guess for me it is the principle of the thing. I bought the account thinking all transactions were secured by PlayerGuardian Protection, but I guess they are only secured if you buy extra insurance on the account. They say I did not purchase the additional protection so they will not reimburse me anything I spent on the account. This is bad business as there are no warnings that these accounts can be taken back by the original owner at any time, which would have kept me from taking the risk in the first place. Sorry if I sound like I am just whining, but everyone who uses this site needs to be told the truth about account purchases. In the business world, loyal customers are valued, respected, rewarded, protected, and held onto no matter the cost. And before you judge, I made several recent purchases from Playerauctions at the end of last year before all of this happened. I purchased an account and platinum totaling nearly 600.00. Now you tell me...a loyal customer with perfect feedback spending a lot of cash with your company...would you blow them off like this? I told Playerauctions as much and will see if it gets them to change their handling of this situation, but I doubt it.

PS - Please don't be the next victim, protect yourself. I do not hold Playerauctions responsible for the actions of the original owner, but I do hold them responsible for representing themselves as safe and secure when representing crooked sellers. This is why I want market credit...I want them to take responsibility for representing the seller and taking some of my money themselves out of the crooked deal.

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Runescape Seller
, PH
Jan 22, 2013 2:00 pm EST

To sell a runescape account on PA it asks you to upload a form of ID.

I was looking on the PA runescape accounts and (long story short)clicking just 1 button, was able to see the uploaded ID of the seller, I contacted 3 different members of their live support team but all 3 gave the same message, "its impossible". I gave them a printscreen of my computer and even recorded it on my phone but they just disconnect.

After about 20 attempts at it(wont disclose method but it simply involves clicking 1 button when viewing somebody else's account) I was able to see 5 uploaded ID's that contained Name, Address and other sensitive information.

Is this a big deal or not?

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Christopher Robert Adams
, US
Jan 05, 2013 1:51 pm EST

How do these folks get away with allowing people to sell other peoples intellectual property through you? You realize Torchlight II is copyright Runic Games, right? You also realize that the game comes with editing tools? People can just console spawn whatever they want? Not only is making a profit off of their game illegal..it's just stupid. Services like yours are a pox on gaming. How many sweatshops do you run, anyways?

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R Marzuco
, PH
Dec 21, 2012 11:36 am EST

These A-holes won't fix anything. Your best bet is to dispute the charge with your bank, paypal or credit card company (however you paid). Good luck. This "Social Media" used to help but now they do nothing but sit there and post junk unhelpful to those of us who need HELP.

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Former PlayerAuctions Seller
, US
Dec 01, 2012 6:04 pm EST

I had been purchasing and selling on player auctions with out problem for about a year. I had purchased an account in Feb from player auctions. Last week I placed a sell ad on playerauctions. a buyer had purchased it. so the money goes to playerauctions. Then I sent the account information to playerauctions so they could inspect the account to make sure everything is as I posted it on their site. then once playerauctions inspect it they release the account information to the buyer. the buyer then uses the information to open the account change the information so that the seller no longer has control over the account. Then the buyer is to confirm the delivery. Then playerauctions is to release the funds to the seller. Instead of the transaction happening just like that. The buyer took over control of the account and then filed a dispute stating it was his son who was the buyer and without his knowledge he used his credit card and he wants a 25% discount stating there would be extra cost to the buyer to transfer characters to different servers on the account. I filed back a dispute saying there wouldn't be a discount because those added costs are expected. Then the buyer refiled stating he could no longer access the account and wanted a full refund. Playerauctions is giving the buyer a full refund. I am receiving nothing for my account and no way I can get my account back from the buyer because I wasn't the original owner I had bought it from playerauctions in Feb.

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Amine Playerauctions
, US
Nov 13, 2012 8:18 am EST

A guy named Amine reportedly hacked this website. All account information was compromised and he even admitted to stealing all account information:

http://www.sythe.org/showthread.php?p=11616654

I'm one of the retired mods at sythe, warning for everyone!

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Jason Pissed Off
, US
Nov 02, 2012 6:17 pm EDT

The guarantee buyer protection from original account owners who steal account backs. However, all evidence points to the contrary. Their were other complaints on other boards saying the same thing the www.playerauctions.com does not live up to their promise. I sent in plenty of evidence to support my claims and they still refused credit.

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Fendle
, US
Oct 28, 2012 6:36 am EDT

Ok, so I was owed around 400 bucks from PlayerAuctions.com, I recently switched to MoneyBookers as my pay out method and I had 8 pending payments that were due to me but before I asked to be switched I asked "Should I wait till I get paid via PP first to avoid confusion with the 8 payments you owe me" and good ol Friendly "Rowell" insured me they could change them there and there to MoneyBookers for me! I was like great... changed it over and they sent they sent the payments out asap. Long story short I checked today to see how much they sent me... and I only have 200 bucks, I am still owed 200 bucks and when I contact them they claim its "already been sent". They have really pissed me off.

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PA SERVICES SUCK
, US
Oct 18, 2012 8:03 am EDT

They won't unsuspended my account, or my namesake. They say oh you have a minor infraction? OK, what is it? How can I resolve that? NOTHING. Do I physically have to go to the location to actually get service? I have a collection of emails sent over the years with continued no response. I don't get it, don't you want to bring more people in instead of shutting them out.

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tv0wns
, US
Oct 12, 2012 9:07 pm EDT

I want to let playerauctions know that my username on the site is mastajeff I emailed them about a big scammer on their site paying people with stolen PayPal accounts and then having the people buy a product with the money. In return the people who bought the product for him are in major trouble and debt. I have emailed them picture proof of his scams and I know there are others that also reported it. I made 3 transactions to playerauctions of $307.76 because of this guy known as "tv0wns"I just want a refund and for him to be dealt with. I will never return to playerauctions again. I just cant deal with being negative 900$ due to a filthy scammer. thanks!

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player2850
, US
Oct 06, 2012 12:13 pm EDT

I was selling account on Playerauctions.com, buyer confirmed delivery of this account, He changed it's username to "Dr Mx799" so i know that is him, but I didn't receive money because he reported that i tried to recover this account and this account got banned.

I didn't even try to recover it but i found out who is he i also told playerauctions in my evidence about it but they kinda don't believe me, so what can i do about it he keeps saying that it was banned because i tried to recover it, but i really wasn't i told them that it makes no sense this account was banned just after playerauctions delivered him account just after 1-2 days, so what can i do

Playerauctions.com support is terrible and it appears I have been scammed. Don't sell an account through playerauctions

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Nicalos Jasak
, US
Oct 01, 2012 8:32 pm EDT

The support chat for this company sucks i contacted 10 people with no help at all Communication between u and the seller is a must u must get legit info and always confirm it. constantly

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PA Blackmailing
, CA
Sep 30, 2012 11:53 pm EDT

I was sent and email of them wanting $450.00 in fines? For supposed offsite trading that I was told was alright to do so by the power seller team and support team. My reputation is flawless, I have a good customer base. I was told that I can link my playerauctions account on other websites confirm who I was on playerauctions.com message system and make my sale. There is another seller who does this named Zaxxis and he was the reason I first emailed them about it, they told me it was ok to do so. Now that I have done so they have shut down my seller account in which I make a few hundred a week to live off of and was told this was 100% ok. Now I get a email with bogus fines. I think these fines are scams and whoever reported me is trying to scam playerauctions or is an ex-employee making these so called offsite claims. Because my customers are loyal and would never do this. 90% of my customers are return customers. My main complaint is I was told it was alright now there saying its not and trying to fine me. I just want a formal apology and my account reinstated. I did nothing I was not told I could do. If I was not able to do so then they should have not told me it was alright. I have solid documents showing members of management telling me it was alright to do what I was doing and was not considered offsite trading. I will strongly consider a lawyer if this is not resolved.

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Ret Ret
, US
Sep 29, 2012 8:19 am EDT

I bought an account through their website for $450 plus fees they charge to middleman the service, to help protect you from getting scammed. The seller of the account through playerauctions, claimed that his reputation on playerauctions is all the insurance I need as had a 100% positive feedback, and Playerauctions considers him a trusted seller, according to their website. I purchased the account, paid their extra fees, and it seemed fine, until a few weeks later, the account was banned from the game for being a stolen account. I contacted the seller through PlayerAuctions website, about the incident and for the last month he has dragged out the conversation saying he was trying to fix it. Then today he contacts me and says Playerauctions will not reimburse the money, and that all he can do is sell me another account for a $100 cheaper. While all of his adds say that if anything happens to the account, he will provide a 100% refund through Playerauctions. I contacted Playerauctions to lodge a complaint, and they told me to work it out with the seller. I asked what is the point of their site if not to middleman issues like this. They said they couldn't help me, and refused to let me talk to a real person, or supervisor. I have copies of all messages with the seller through their website, and copies of the transcripts of Playerauctions customer support telling me they cannot help me, and it is against company policy to allow customers to call customer service.

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Tera Online
, SG
Sep 26, 2012 3:28 pm EDT

I sold a Game Account from game Tera Online. The buyer is satisfied, he gave a positive feedback to me, but after 1 month I still didn't receive my money from Player Auctions. I contacted them several times. My e-mails were ignored and the Live Chat support always ask for order ID and then they just leave the chat after some minutes without response. It is really frustrating, now I have no account and no money. Some hours ago I just receive an e-mail that I sold another account, but I won't send login details to the buyer. He has no fault about what happened, but I just can't trust on Player Auctions, since they can hold my money again without reason.

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LoALoA
, US
Sep 16, 2012 4:34 pm EDT

I haven't got a lot of time to play video games, but I do like to play with my friends. They already have maximum level accounts etc. I purchased an account with maximum level and all of the runes and most of the champions available to play with them. This being an Internet video gaming transaction I bought insurance on the purchase. Seeing BBB on the bottom left of the website, coupled with the option of purchase insurance I felt secure that this website was legitimate enough. Shortly after I purchased the account, it was stolen back from me. I logged onto skype and received a message from my friend saying some guy had messaged him from my LoL account in game and said to add him on skype. That guy then said that I had hacked and stolen HIS account (the one I purchased). My friend provided me the skype name of that guy Arian.chan which matched up to "esdchan" the original account name which I could not change. My guess is that either this website lets account thieves sell stolen accounts be sold on their site by hackers, or that this arian chan sold then reclaimed his account immediately from me. Either way it should be covered under my insurance agreement that I purchased. I have tried numerous times to work this out with their customer service, but they just tell me to send them my tracking number repeatedly (which I always do) and do nothing about it. I really don't see how a company like this maintains BBB accreditation.

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Mason Inabinett
, US
Sep 13, 2012 9:02 pm EDT

I bought an LoL account and got it refunded because it wasn't right then bought a different one and my account got suspended? Seriously. What the hell? Is this how you treat paying customers? It was suspended mid transaction and I cannot even check my new message and transaction update. This Is ridiculous

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Mason Inabinettt
, US
Mar 23, 2022 4:35 am EDT

Don't buy game accounts, cheater. Get a life.

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Scott C PlayerAuctions Review
, US
Aug 27, 2012 4:42 pm EDT

Yes they are a huge scam. Stay away from them. Check my complaint

PlayerAuctions.com or PlayerAuction — takes your money, accounts recalled, stay far away

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inetBE
, BE
Aug 15, 2012 1:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I've ordered also on that site, received an e-mail that they received my order and payment but now couple of days futher i don't know nothing about my order.
I've also sent them e-mails with questions, but they never answer them.
This company (if it really is one..) is pure scam!

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guildwarsize
fsdfdsfds, US
Aug 15, 2012 12:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Guild Wars game-developers announced about the publishing of already a very well-known new version of that game named - Guild Wars 2.www.guildwarsize.com

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guildwarsize
fsdfdsfds, US
Jul 26, 2012 6:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

[color=#009900][B] Hello everyone! Welcome to [url=http://www.runescapegogo.com]runescapegogo.com[/url]. dreamHack Winter is the largest LAN event around the world. There are more than 17, 000 visitors this year. We are exciting and proud that [url=http://www.runescapegogo.com/]runescape[/url] is one member of them. Rs had made the best preparations for DreamHack Winter 2012 in Sweden. runescape, with its strong desire, spread the spirit of aion to meet people all over the world and they brought sixteen gaming station, grand to tournament plans.

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Mike O Hates Playerauctions
, US
Apr 27, 2012 7:58 pm EDT

Well like peixe01, I also had a problem with buying an eve account from them. One week after I buy it, petition opened, eve account is taken back, and playerauctions dinks around does nothing, seller gets paid, they get paid, and im out $.

The entire system of "hiding" your information from the buyer is TERRIBlE in this industry. You need to know why you are buying from otherwise you have no recourse to get the account back.

Ill never be buying from this company and warn others to stay far away!

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peixe01
, PT
Dec 23, 2011 6:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i am back here again to say i could not get my 950$ back... playerauctions.com will no longer get my money, i found a good place to buy EVE Accounts and already got 2, they are now 3 months old and i am really happy, they dont resell like PA does, thats the main problem... check them out if you want an EVE account, its worth it http://www.buyeveaccount.com

good luck!

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David Burt
, US
Sep 19, 2011 3:02 pm EDT

I'll also note here that you pretty much have 0 protection with PlayerAuctions. Once you pay, you're money is gone. You may get the account, you may not. One thing for sure though is you'll never get your money back if an account is recalled.

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David Burt
, US
Sep 19, 2011 3:01 pm EDT

@Laterlater

You're right, the "sellers" are the ones who actually recall the accounts. The issue is PlayerAuctions advertises that the accounts are secure and they actually quote in chat that if something happens to the account, they will compensate for it. PlayerAuctions never lives up to their policies and noted in several places on their site are areas where they say they will compensate for accounts being recalled. PlayerAuctions so called PlayerGuardian system is nothing more than a fake scam to convince people that they are secure when they aren't.

This is the worst site for purchasing an account. The reason is because you pay PlayerAuctions through a payment method that can't be reversed, and if a seller does recall an account, then you are screwed. At least with other sites, you can pay by paypal or credit card and if they screw up and don't fix the issue, you can file a dispute.

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DrunkFlyingMonk
Glasgow, GB
Sep 19, 2011 2:16 pm EDT

Wish I saw this site before I purchased the game accounts, which now have been recovered contacted playerauctions and even posted on here the truth. Instead of responding or getting in touch with me about the situation they go and suspend my playerauction account.

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Laterlater
Stockbridge, US
Sep 14, 2011 5:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

What is missed by most complaints is that there IS nothing, in point of actual fact, that PA can do in case of Seller recalling an account, as the selling of any account is typically against the ELUA of most MMO-games. The register original owner can at anytime reclaim his account from (say) Blizzard customer service.The fault here is inherent with the virtual account market in general in which PLAYERS sell to PLAYERS, regardless of whether a site oversees the transaction.

To avoid such a reverse, the only real recourse is to buy from a site that levels and sells its own accounts.

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peixe01
, PT
Aug 24, 2011 3:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have had the same issue with playerauctions.com i bought an EVE ONLINE account (950$) got the account, all fine and after 30 days CCP closed my account saying i stole it. The original owner asked CCP for the account back and there was nothing i can do about it.

I contacted playerauctions.com and they gave me a couple questionares to help them refund my money but after i sent everything to them as they asked they started to ignore me, 2 days later they banned my PA account... DO NOT BUY FROM PLAYERAUCTIONS.COM you will be scammed. PA's guarantees are worth nothing they are liars.

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compl playerauctions
Parkland, US
Aug 18, 2011 4:01 pm EDT

I hate playeauctions

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Derrick R Jones
, US
Aug 18, 2011 8:30 am EDT

I wish I saw this site before I made an order with playerauction. 2 weeks after I got my account it was recalled on me. playerauctions sends me this long email which I replied back to and then later tells me they cant do anything.

What pisses me off the most is they make you buy into that they are secure which they are not because there site is full of scammers.

The worst part is you cant even dispute the payment. They make you pay with a payment that cant be reversed. Had I just used a forum to buy an account, I could have filed a dispute on the payment. Instead playerauctions and the scammer wins and I am out everything.

Will never use this service again.

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Cody LOTRO
, US
Jun 04, 2011 9:17 am EDT

PlayerAuctions is very corrupt. Turbine informed me that they viewed character information displayed on their website and banned my lord of the rings account as it matches the same description as another account for sale on playerauctions.

Here is what Turbine said in their original e-mail.

Your account was permanently suspended for being offered for sale on Playerauctions.com. The Code of Conduct clearly states: 10. You may not advertise the intent to, commit the act of, or facilitate the ability of others to commit the act of, unauthorized selling, buying, transferring or sharing access to any Game account.

Should I even bother e-mailing PlayerAuctions or am I wasting my time? Years worth of my time wasting + all the cash I lost. Lesson learned I guess, don't buy from PlayerAuctions.

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Baltimore Rocks
, US
May 23, 2011 12:42 pm EDT

PlayerAuctions disgusts me and the way they do business is basically like buying on eBay except worse because at least on eBay you can buy from someone who is an established member and have some protection after you buy. Only problem with eBay is they don't allow virtual trading so it's best to buy in my opinion from someone on a forum or an account buying website as you have some protection with them.

The problem with PlayerAuctions is the players as it's an ideal trading place to make a quick buck. It's a scammers paradise and one which "buyers" should avoid as PlayerAuctions offers no protection what so ever after the transaction has been completed. I think they are the only MMO Company out there that pretty much offers no protection in terms of buying.

With that said, I don't put blame PlayerAuctions personally for actually causing my account to be recalled and while it's been over 9 months now since it happened, I guess you have to do the research before you buy because PlayerAuctions hides the truth that the reality to it is any scammer can come on their site and defraud you and there is little they can do about it. However, they make you feel all safe and advertise a PlayerGuardian system which never worked and is logo to make you feel secure when in reality it's another one of those marketing scams to get people to buy from their site.