Platinum Holiday Club review: Contract information

Booked a 15 day trip thru this company( also known as Travel discount) to Egypt/Israel and Jerusalem.

When speaking to the agent she informed that I had to put a 60% deposit down to get that rate. (Next day rate would be higher)

That after paying 60% she would send invoice, to look over, approve and sign. Once that was done we would be booked and remaining balance due in 30 days.

Agent informed us that trip was non refundable… and we would need travel insurance.

After receiving invoice , a lot of other fees were on there that was not included in the payment quoted.

I called agent and said I wasn’t aware of other fees and I had not signed contract, could I cancel my trip.

He then told me that the airline tickets were already purchased and he could not refund my $3179.40. Even though I was under impression trip was not booked until contract signed and balance paid in full!

This all took place from (Aug 25- Aug 30, 2023 )

Beware they are not truthful and upfront and not helpful at all