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Pizza Hut

Pizza Hut review: take out order, not delivered

D
Author of the review
3:24 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Ordered 3 pizzas and sides to be delivered to family home, restaurant is 8 min drive from my home.
After waiting 1 hour 30 minutes we call and are told that you canceled the order, NO we did not.
Asked if we wanted to talk to supervisor and said yes ..Why not manager at store?
Normandy BLVD, Jacksonville fl will never receive another order from any in family to many others to choose from.
Then spent even more time on hold to Pittsburg while I'm in FL.

The young lady also who we spoke to agreed order was never cancelled .

After waiting online to chad in Pittsburgh he says sorry refunded and maybe a discount on another order .NO WAY

Terrible customer service another customer lost.

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