Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fast Food Chains Pizza Hut Complaints #662-681
Pizza Hut

Pizza Hut review: online order

E
Author of the review
8:27 pm UTC

Me and my roommate Elena placed an order online for a side dish and pasta, a fetticcini alfredo with a Maria. My roommate Elena made the first call for a side dish not knowing that what she ordered was not enough of a total minimum to order. Maria took the order supposedly and it was put in bu phone. Then I walked in and decided I wanted to add onto the order. Maria answered again as my roommate tried making my addition to the order. Marie said she did not have enough of a minimum to order unless we ordered my pasta. She did not communicate this to Elena the first time. Then my pasta was added and we wanted to make a split tender of my pasta my debit card and my rooomate's order in cash. Maria said she could not do this. Pizza Hut does not do split tenders, although I know they do as I have been ordering for years with them. We agreed to put it all on my debit card and Maria said it would be 30 min for delivery. 1 hr and 15 minutes went by and we never got our food. We called the store and Maria answered and she stated the driver showed up and called Elena's phone and she did not answer and he could not get in. That was a lie. He never called as both our phones were on. Secondly, my debit card was never charged. The credit card is always charged before deliveries. The order was never put in. I called her back again and asked to speak with the store manager and Maria claimed she was the store manager. She was rude on all conversations, interrupted me, and never apologized. This is not a way to do business! She asked what phone number the order was under? She should have had all of that info if the order was out in and the driver called? She lied and said she could not see the screen well? If she could not see the screen how could she have put in the right address in and driver come out to me? She continued to blame me and never offered to reconcil the problem and be honest. I feel like filing social media complaints everywhere about her and my terrible experience. This is unacceptable and I feel she needs to be counseled on her terrible customer service and attitude.

Thank You,
Elizabeth Regal

More
Send message
Copy link
Report
0 comments
Add a comment

More Pizza Hut reviews & complaints

Pizza Hut - Pizza hut is ripping-off millions of consumers! 210
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pizza Hut - treatment of employees 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pizza Hut - Unfair service fee charges 19
Pizza Hut - Took my pizza and refused to help 48
Pizza Hut - Former Employee 23
Pizza Hut - service 2
Pizza Hut - treatment of employees
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pizza Hut - delivery/management
Pizza Hut - food and service
Pizza Hut - late delivery 2
View all Pizza Hut reviews and complaints

  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
    Click up if you have successfully reached Pizza Hut by calling 800 028 7034 phone number 7 7 users reported that they have successfully reached Pizza Hut by calling 800 028 7034 phone number Click down if you have unsuccessfully reached Pizza Hut by calling 800 028 7034 phone number 7 7 users reported that they have UNsuccessfully reached Pizza Hut by calling 800 028 7034 phone number
    United Kingdom
    8800 100 1958
    Click up if you have successfully reached Pizza Hut by calling 8800 100 1958 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling 8800 100 1958 phone number Click down if you have unsuccessfully reached Pizza Hut by calling 8800 100 1958 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling 8800 100 1958 phone number
    Russia
    600 569 999
    Click up if you have successfully reached Pizza Hut by calling 600 569 999 phone number 4 4 users reported that they have successfully reached Pizza Hut by calling 600 569 999 phone number Click down if you have unsuccessfully reached Pizza Hut by calling 600 569 999 phone number 3 3 users reported that they have UNsuccessfully reached Pizza Hut by calling 600 569 999 phone number
    14%
    Confidence score
    UAE
    23 300 000
    Click up if you have successfully reached Pizza Hut by calling 23 300 000 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling 23 300 000 phone number Click down if you have unsuccessfully reached Pizza Hut by calling 23 300 000 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling 23 300 000 phone number
    33%
    Confidence score
    Hong Kong
    1700 506 070
    Click up if you have successfully reached Pizza Hut by calling 1700 506 070 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling 1700 506 070 phone number Click down if you have unsuccessfully reached Pizza Hut by calling 1700 506 070 phone number 2 2 users reported that they have UNsuccessfully reached Pizza Hut by calling 1700 506 070 phone number
    Israel
    +1 (800) 948-8488
    Click up if you have successfully reached Pizza Hut by calling +1 (800) 948-8488 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +1 (800) 948-8488 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +1 (800) 948-8488 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (800) 948-8488 phone number
    United States
    +44 330 123 0790
    Click up if you have successfully reached Pizza Hut by calling +44 330 123 0790 phone number 5 5 users reported that they have successfully reached Pizza Hut by calling +44 330 123 0790 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +44 330 123 0790 phone number 11 11 users reported that they have UNsuccessfully reached Pizza Hut by calling +44 330 123 0790 phone number
    United Kingdom
    +1 (866) 364-0825
    Click up if you have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number
    Canada
    +33 351 860 038
    Click up if you have successfully reached Pizza Hut by calling +33 351 860 038 phone number 3 3 users reported that they have successfully reached Pizza Hut by calling +33 351 860 038 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number
    50%
    Confidence score
    France
    +40 212 101 010
    Click up if you have successfully reached Pizza Hut by calling +40 212 101 010 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +40 212 101 010 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +40 212 101 010 phone number 3 3 users reported that they have UNsuccessfully reached Pizza Hut by calling +40 212 101 010 phone number
    Romania
    +351 222 444 222
    Click up if you have successfully reached Pizza Hut by calling +351 222 444 222 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling +351 222 444 222 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +351 222 444 222 phone number 3 3 users reported that they have UNsuccessfully reached Pizza Hut by calling +351 222 444 222 phone number
    Portugal
    +46 86 638 895
    Click up if you have successfully reached Pizza Hut by calling +46 86 638 895 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling +46 86 638 895 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +46 86 638 895 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +46 86 638 895 phone number
    33%
    Confidence score
    Sweden
    +966 920 000 910
    Click up if you have successfully reached Pizza Hut by calling +966 920 000 910 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +966 920 000 910 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +966 920 000 910 phone number 8 8 users reported that they have UNsuccessfully reached Pizza Hut by calling +966 920 000 910 phone number
    Saudi Arabia
    +27 86 074 992 488
    Click up if you have successfully reached Pizza Hut by calling +27 86 074 992 488 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +27 86 074 992 488 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +27 86 074 992 488 phone number 4 4 users reported that they have UNsuccessfully reached Pizza Hut by calling +27 86 074 992 488 phone number
    South Africa
    +65 62 353 535
    Click up if you have successfully reached Pizza Hut by calling +65 62 353 535 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +65 62 353 535 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +65 62 353 535 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +65 62 353 535 phone number
    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 06, 2026
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 57 companies in the Fast Food Chains category
#05 Papa John's Papa John's #06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread

Most discussed Pizza Hut complaints

pizza hut is a thief!
4
(opinions to this review)
 Pizza Hut is false advertising there dinner box
2
(opinions to this review)
 Large 3 toppings beef bacon onion 10.00 large sauce bacon and onion
1
(opinions to this review)
Pizza Hut Alternatives
Popeyes 1336 reviews Taco Bell 2485 reviews Applebee's 583 reviews Hardee's Restaurants 579 reviews Domino's Pizza 1471 reviews