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CB Fast Food Chains Pizza Hut Complaints #702-721
Pizza Hut

Pizza Hut review: failure to deliver

K
Author of the review
1:29 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order for delivery on 7/14/19 at 6:59 pm. The order was to be delivered at 8:05 pm, I waited until 8:20 and still no delivery. I called pizza hut and asked about my order and was told that ordered got picked up already. I told her it was to be delivered and she then said well I guess it's out for delivery. She told me that I should be getting my pizzas any minute now. I waited until around 8:45pm and called back. I asked her if she had the delivery persons number to call and see where our food was and she said she did not have a number for the delivery person and that she would call the gm and see what they say. She then told me to call her back in 15 minutes. I waited and called and she said she was still waiting for someone to call her back. I then told her to just remake my order and I would pick it up. When I went to pick up the order I asked her about a refund or a discount and she then told me she would not charge me for the second order! I told her I wasn't paying for the second order in the first place. It was after 9:30pm when we finally got our food. I paid a delivery fee and left a tip. I believe I should receive a full refund for my order. My order number was 3190714185945001311022643.

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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
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    United Kingdom
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    Russia
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    14%
    Confidence score
    UAE
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    33%
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    Hong Kong
    1700 506 070
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    Israel
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
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    Canada
    +33 351 860 038
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    50%
    Confidence score
    France
    +40 212 101 010
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    Romania
    +351 222 444 222
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    Portugal
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
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    Singapore
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  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 06, 2026
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 57 companies in the Fast Food Chains category
#05 Papa John's Papa John's #06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread

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