Pizza Hut

This company has charged my credit card in the amount of 98.01. I am not in the UK. I live in the United States and I have never been to the UK period. I want my money back fast.

We spend on average $35.00 per week at Pizza hut in Osawatomie Ks. I am always kind and polite and generous to the drivers. Tonight we ordered a large pizza and 30 hot wings. I asked the order taker to go a little easy on the sauce because there was WAY to much on on our last previous order-which i did NOT complain about. We got our pizza over an hour later, the pizza was room temp., with literally NO SAUCE on the pizza... there were 24, NOT 30, wings crammed into one box.I called immediately to complain but at that point just to have them at least give us the missing wings. I insisted on talking to the manager who was the rudest man I've ever dealt with as management. He was going to give us 10.00 credit and basically told us that we had enough to eat tonight and was insulting and nastyabout the compaints about the pizza. He said he was to busy to talk to me because they were having a party and the ovens were off so he wouldn't make any more pizza or wings to replace ours. He made me so mad I was near tears and hung up on him. I am a good customer and a nice person and didn't deserve how he treated me.

I have worked for pizza hut for 6yrs and feel that the employees which i'm still one of are mistreated. We are the modern day equivalent of slave labor. I have yet to receive a raise in my pay. I'm constantly doing everyone's jobs. One of my mangers that is supposed to work as per her title and job description. An yet she is always on her personal phone, outside away from the store. Screaming for other people to answer the phone when she is not doing anything productive. My store manager is always telling employees what she is not going to do. Then placing the work in the hands of a shift manager (For her to do herself) who then takes another employee who is already overloaded with his/her tasks as well as other thing placed on them by upper management. To then do more for no extra compensation. I understand that my job is fast food one of the worst jobs on the planet but this is ridiculous. We don't get payed to do everything, minimum wage and no chance of ever getting a raise. Are regional manger is pocketing all the money. We have broken equipment that is just ducked taped back together by a maintenance person that is never there. I still have the same 3 shirts from when I started 6yrs ago, never replaced and are falling apart. I don't what to do but all the employees over all the pizza huts in the united states say similar thing about there jobs.

On Saturday evening, July 10, 2010, my wife and I ordered food from the Pizza Hut on 832 Chester Street, Gastonia, NC 28052. We ordered two pizzas for $10 each, a DOULBLE ORDER of breadsticks, (two packages of breadsticks) and wings. The total of the the order was about $31 and change according to our total when we checked out on the website. When the delivery driver arrived with our food, he had with him FOUR orders of breadsticks, (this was explained to us as we had ordered TWO DOUBLE ORDERS. We did not.) The driver, "Ivan" admitted to us that this restaurant consistently has problems with internet orders frequently and went on to happily cite SEVERAL examples, some of which he had personally observed. He called his manager, "Mike, " who made a half-hearted and feeble attempt to explain what happened and said he would refund money for part of the bread sticks. He made little of any effort to apologize or make the situation right. If this multi-million dollar company and their website is no better than this, they should cease using it. The delivery driver himself told us, "I NEVER ORDER ANYTHING OF A WEBSITE." The delivery driver in as much said that Pizza Hut's web site is unreliable although he used more colorful language than that, We demand a full a refund of our money spent at the very least, and if if Pizza Hut truly values us as customers, because we order from this location a lot, then they should make an attempt to "right" this situation.

Pada 18 november 2011 (8.30pm) , saya dan seorang kawan saya telah makan di pizza hut pengkalan chepa. Saya order meal spaghetti meatball bolongnise set. Malangnya, garlic bread stick yang saya dapat sangatlah keras. Bukan 'breadstick' lagi, dah jadi biskut. Very poor food quality. Then, lepas lebih 30 minit menunggu, saya belum lagi dapat spaghetti yang saya order. Saya panggil waiter untuk tanya. Lepas 10 minit lagi menunggu, barulah saya dapat spaghetti saya. Spagetti saya sangat lembik, macam terlebih direbus. Sangat teruk rasanya. Saya terus serik nak makan di pizza hut lagi. So, bagi sesiapa yang bercadang nak makan di pizza hut/nak buat open table kat sana, saya nasihatlah, fikirlah 2-3 kali. Pizza hut malaysia is suck!

On 22nd October 2011 at about 8:30 pm we went to pizza hut at Mega Long, Penampang, Sabah for a take out order. We ordered 2 large costing us RM 52.80. The order were slow, but finally got our pizza only after about 30 minutes (even though they said it will only take 15 minutes). Upon arrival at home, we started our family dinner and were shock to find out one of the pizza box contains a sharp broken piece of ceramic embeded in the pizza.

I thought i had chewed on a rock or something hard after experiencing a hard chew on my pizza piece. After removing the chew from my mouth, we were shock to discover that it was a sharp piece of ceramic the size of a pinky finger nail (white in color).

We immediately stopped our dinner and check on our kids to make sure they are ok. After all, this is equivalent to food poisoning and they could have swallowed a smaller piece without really knowing it. And could severly damage their internals. We continue to hope they remain healthy since didn't complain about it.

We returned the left over pizza and proceeded to file a complain with the same pizza hut restaurant manager the next day. Somehow, we were only entertained with puzzling expression. They were not very professional and sympathetic to our plight and all seemed like business as usual. During my conversation with the manager, I literally had to ask for the form to file a complaint. I left the store not sure if they plan on doing anything about this problem because I do not want to see others having the same problem.

some one used my credit card and it was not me. i live in the USA. Florida to be more exact. some one some how used my credit card for services at a pizza hut in the united kingdom. i have never been out of my own country and this charge just appeared on my card yesterday morning. i called the credit card company and the transaction is still pending so i am unable to dispute it until it goes through. but this is a bigger problem than even that because someone is using other information about me that is not me. people are receiving emails from me that i did not send. and there was another transaction on my credit card for a riviera inn also that i did not do.

Hi

I called today Pizza Hut and ordered to large vegetarian pizza from Baulkham Hills Pizza hut in Sydney over the phone and the lady asked if I would like to have a garlic bread and a drink bottle for $4 and I said yes. I went to the Baulkham Hills Pizza Hut which is local to where I live where the Piza (large) has always been $7.95 each extra $2 for the hallopenos which comes to a total of $23.90 but they asked me to pay $29.90 which did not make any sense as outside on thei shop was wriiten in bold letters large Pizza for $7.95 and they told me it would not apply as I have ordered a meal which amoutns to that amount. The manager also said the same thing due to which I left the store without the pizza and went away with out my dinner.

I felt the store has not been fair to me.

Vijay Arcot

Pizza Hut. International brand name, regardless of young and old and all races. Pizza Hut restaurants will always made landmarks and meeting place when friends and families go shopping. Although bills of dining at Pizza Hut usually rated as higher end, we still like to come once or twice in a month. Here, I felt that. We are paying higher priced food, we pay government tax and also customer service tax. Consumers are paying 3 bills for 1 order of food. Don't you agree that we deserve much much professional services. I would quote the interior decoration of Pizza Hut in Bintang Mega Mall, Miri is excellent. However, I have 2 BUTS and now I like to voice out my disatisfaction. 1st BUT. Air condition is usually warm, I still can accept. 2nd BUT. Customer Service. I would quote minus 5 (-5) for Pizza Hut Bintang Mega Mall (Miri), if -5 Worst ---- to 5 Excellent. Many of them are RUDE, I doubt do they pay attention during the customer service training that they attended ? We were seated more than 5 minutes, left alone. No one hand us the Menus. My 10 year old son called out " Excuse Me " to your waiter & waitress. Yet, everyone there just ignored him, because is just a kid calling. Again, my son cried out this time a little louder. Then one of the waitress heard, and gave him and us a very stressful look. She then handed over the menus to us without greeting but very unhappy looking faces and took our orders. We had experienced once sometime back, however we just forgive and still come back. This time, lots of vacant seats but all occupied tables from previous customers. We were seated more than 10 minutes this time and non of your waiter or waitress border to serve, greet or even clean up our table nor other tables in the restaurant. This time, I felt that Pizza Hut is just not for me today. I decided to bring my family out instead. We stood up, walked out and your staff just busy chatting and never border the escape of fishes in Pizza Hut's net. I am very dissapointed and lost confident in Pizza Hut, Bintang Mega Mall (Miri). The ATTITUDE there is "WORST". Don't forget, we are customers, we pay our foods and we pay your bills. Take care. From: Lee WeiLiang, [protected]@yahoo.com.

salam..
saya da order pizza hut dgn add on 3 soup, tetapi saya mendapati saya mendapat cleslaw 3, dgn alasan dorang mengatakan gas sudah hbs, jd diorang tukar ke cleslow tu..slps itu saya tel semula mahukan soup jg..mereka kata
akan hantar semula soup itu slps soup itu siap masak ...tetapi dlm 2 - 3 jam saya tunggu xde sebarang tindakan pun..sehingga jam 12mlm saya try tel bertanyakan status mcmn..diorang ckp dh closing and budak delvry dh balik rumah..dorang ckp akan hantr semula soup itu pada esokkan hr.dorang offer saya soup yg last untuk saya.saya memang tak mahu.saya betul2 tak puas hati dengan servisnya kerana tiada sebarang respon pun, sekurang2nya tel la bagitahu...kalau tidak boleh hantar semula katakan tak boleh...

We ordered a pizza and 2 days later I noticed my card was charged a 4.00 tip so I called the store and told them someone charged my card. He called me a liar and said his employees don't steal, but to shut me up he will return my 4 dollars. An hour later the General Manager came to my home yelling at me about how I wrote the tip on the receipt when i clearly didn't because we had the tip in cash and argued with me about how I just want my tip back at my front door! Telling me I am the liar not his employee and screaming at me as he is walking up the street to his car. Unbelievable! I will never order from pizza hut again! EVER!

We ordered the any pizza any amount of toppings and any crust for 10.00 and we had to pay 12.00 because we ordered extra sauce and cheese the only time according to the ad is if you order cheese stuffed crust there is an extra charge but we did not order that and I questioned why we were being charged 12.00 the employee stated we had to pay for extra cheese it seems to me that any toppings as many as we wanted would include cheese as a topping. This happened to us twice now and it will be Domminos now for awhile until we get an answer from Pizza Hut.

placed order at 9:07pm Sept.8, 2011. Mgr Carlos, had poor phone skills complained of lost food ticket (mine) called back to check on status of order, was told a discount would be applied to my order when it arrived. Called back 3 times to check on order. Last phone call the store just closed. My order was never delivered, and Carlos simply hung up on me. Tis location is 4 miles from my home, I had guests over to watch football. Very imbarrased, and will NEVER call Pizza Hut again.
I need a job, and posess finer phone skills, and customer service skills than Mr. Carlos.

i order same thing every time and this time they said they dont carry boneless wings i ask if the could call and she was like it cant that my policy so she said no she cant contact the store they have before all of it was just a crock of bs ...please get back to me on this .tina drog [protected] or email me @[protected]@gmail.com thank you tina

Just ordered a deal online from Pizza Hut in Cranbrook Road, Ilford - Small pizza, garlic bread and side salad.
The side salad was missing when the driver handed me the boxes. When I mentioned this to him, he said 'I forgot' and got back on his bike and drove off. The pizza tasted like stale bread.
I telephoned the pizza hut to tell them and I was asked to come to the store to collect the salad where I would get a free drink as well. When I got there, I was left waiting for 20 minutes before somebody came to the till. I eventually got my salad (no free drink) handed to me.
Last time I get anything from Pizza hut.

I ordered a family sized pasta and when they brought it out, it was two little pans. I said thats not what i ordered and Dave argued it was the same amount, I told him I disagree. He then argued with me when i stated i didn't want it. I told him I was the customer and the customer is always right, he then argued no they are not. This all took place at the pizza hut on St rd 15. in front of my 14 year old son. I as a customer was not pleased with the way things happened. If it wasn't for your customers, pizza hut wouldnt have any business. I left without paying, but more then money was lost tonight. My business with St rd 15 pizza hut will be hard to bring myself to go back there. The one in the plaza has great management and i think if I go back to pizza hut it will be there. Daniel handled things right and I would like to say Thank You to him for his patience. Dave shouldnt be working around people especially as a manager or whatever he is, if not knowing how to deal with situations. So overall right or wrong, i wasn't pleased with the amount of food and me being the customer, i think dave owes me and my son an apology, and if a customer thinks its wrong, and i did because i go there alot, i think he respond should of been different, like better attitude, better manners, and most of all better service. Thanks for your time.

I used a credit card to pay for my food purchase. When I got my statement from the credit card company, I saw that a charge in excess of my purchase price had been submitted by Pizza Hut. The Pizza Hut manager said he would check into it and call me back but he never did. I had my receipt and the credit card statement, and the error (or fraudulent entry) was obvious, yet I received no reimbursement, no apology, not even an acknowledgement of a mistake.

I just found out that Pizza Hut charges $2.50 delivery charge and it doesn't even go to the driver. So, While you are thinking that you tipped the driver in the $2.50 charge, you, in fact, have not paid any tip for the delivery. Where does that money go? When i spoke to Melonie the manager on duty, she claimed that she didn't know where the money went - and that it has been an issue within Pizza hut for awhile now.

Until that $2.50 charge is either removed or given to the drivers...i will NOT order from there again. End of story. They are ripping off their own employees - so where does that leave us? Up the creek paying a double delivery charge...