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Pizza - wrong order
Ordered a veggie lovers and got a cheese pizza for $18.66. Really, wrong pizza, means someone else got my pizza, again wrong. Called store for 35 minutes on 2 diff phones, hung up on, no habla engles, then left on hold to hear the atmosphere in the local store - on speaker for the family to hear — horrible!! You owe me a a pizza. I used to be an osha rep...
Read full review of Pizza HutPizza - food poisoning
Hello, June 29, 2021 at 5:40 pm my friend ordered a medium vegetarian pizza for delivery to 350 ch de la Rive-Boisée condo 701 from Pizza Hut Pizza Hut 4073 St. Johns Blvd, D.D. O. Qc. H9G 2R4. Her phone # is [protected]. The pizza was very greasy but tasted good. I left my friend's house a few hours later because I was not feeling well and went to bed...
Read full review of Pizza HutThe cheese pizza
june26 the pizza was cold and theserver was rude i just want a refund back the food was cold and service was poor i had 2 desert 2 pizzas 1 drink please give me a refundthe bath the server was rude and i would love a refun ispent 235 dollars
Desired outcome: refund
Order not was cancelled
On 6/27/2021 I ordered pizza and wings and fries on line at 7:57pm, they said it would be delivered in 25-35 min. So I waited and nothing so I called and it was 10:35pm and I was like I think they forgot to deliver my order then the worker said they tried to call me because they couldn't take cash and since I didn't pick up they cancelled my order. I never...
Read full review of Pizza HutOur order
6/27/2021 0043 evelyn davis [protected] we live at progress which is 6 miles from town. I ordered by phone and went to pick it up. When I got home and looked, I had the wrong order-I ordered md pizza light sauce hand tossed pepperoni. 6 bone in wings - I called them and they said they mixed up come and get my order-so here I go again. I drove up and the girl apologized for the mix-up I asked her why it was so expensive th3 wings are high which I told her they are hot and he cant eat them - how about some ranch could I get buffalo wings mild rub - you will have to pay for them-I am sorry I needed something whe could eat — noone ever toldme or asked specials
Desired outcome: freepizza and wings refund
Pizza
On 6-24-21 I ordered 3 pizzas and asked for onions on two of them. The employee told me that they ran out of onions. How can a multi-million dollar company that one of its main toppings is onions run out at 5:00 in the afternoon on a Thursday? I ordered 2 hand tossed and one thin'n crispy with extra sauce on all of them. What I got was one hand tossed and...
Read full review of Pizza HutUnable to access pizza hut account
Why have I a loyal customer since the 1980's and ordering online since 2014, always gave excellent reviews of your products, just being ignored by your customer service . below you will see my attempts to get help with access to my account that for some error in your system, after creating a new Email and account and numerous password changes I can not access my account .
----- Forwarded Message -----
From: Cedric Handy
To: Pizza Hut Customer Service
Sent: Sunday, June 6, 2021, 12:20:28 PM MST
Subject: Re: Pizza Hut Customer Care/Rewards
So no one at pizza hut care about loyal customers of 40 years, I will find a way to let someone in the corporation know of this somehow good all dates are recorded of my frustrations
On Saturday, May 29, 2021, 4:12:21 PM MST, Cedric Handy wrote:
I have tried this, is there anyone that cares about your customers . Someone must know the definition insanity by now !
On Friday, May 28, 2021, 3:28:39 PM MST, Pizza Hut Customer Service wrote:
Dear Owen,
Thank you for contacting us about your account.
Incident reference number [protected].
Based on our records the email associated with this account is @[protected]@YAHOO.COM. Please try logging in with this email and original password. Once you have logged in, please follow the directions below to update your email.
1. Click on Hut Rewards
2. Click on Profile.
3. Enter new email address.
4. Click on Save Changes when finished.
We hope this helps apologize for any inconvenience or delay in getting this resolved for you.
Thank you for being a Hut Rewards member,
Sincerely,
Pizza Hut's Hut Rewards Team
ref:_00D301GU54._5003x27ZXKy:ref
As you can see my attempts to gain access is being completely ignored, my these customer service representatives should be retrained
A loyal customer
Owen Clinkscales, original account Email [protected]@yahoo.com
Desired outcome: I want my account and 500 points in it restored
Large Pizza
I ordered pizza from this location in Apache Junction Az 85120, and the crust was soggy and not done at all I found a hair my wings
Desired outcome: Refund or my pizza done right this is my second time ordering from them
Dinner box
First I paid extra for cheese sticks and got garlic bread instead, not to mention it was hard and gross. Second the pizza barely had any cheese on every end, only a pile in the middle. Very disappointed. I only took one bite out the slice I pulled out and put it back. Definitely won't spend any more money there. Also on my receipt it clearly says cheese sticks but obviously that's not what I got.
Non delivered items I paid for
On Friday June 11, I paid $32.50 for a small loaded pizza, 2 orders of fries, cheesy bread sticks with an extra marinara sauce for dipping from the Pizza Hut on Western Avenue in Augusta, Maine. This was my second shop in a week... I paid a 15% tip and when the order arrived, I checked my invoice and despite listing everything I stated, I was shorted the...
Read full review of Pizza HutFood Delivery
My name is Vanessa Pearson-Rhoads, My phone number I used when I placed the order #[protected].
I ordered food from the Pizza Hut listed below:
100 upland square #100
Pottstown, Pa 19464
I did not receive my order until 1hour and 30min later.
I work at Pottstown Hospital, I told the young lady ( no name) when I placed the order that I work in a hospital and to please call me when my order is out for delivery. I never received a call or text, so I called to check on the status of my order. the store did not know what happened to my order. I called back again, I was told that my food was delivered by Door Dash?. 1hr 30min later, I walked down stairs to our main lobby to find My pizza order sitting on a counter in the main lobby. needless to say the pizza was cold. I spent $31.78, I expect to receive my food in a timely manner...
Desired outcome: Replacement or a full refund
I am making a complaint about the delivery service
Who ever took my order was the rudest person I've ever dealt with ordering food from pizza hut, I'm sure nothing will happen. My name is Alma Escobedo I ordered on June 4th 2021 at 935pm at the 3033 shaver Pasadena, TX 77502.
Read full review of Pizza HutDiscrimination against me since I've become pregnant. - Retaliation since complaint
I have been working for Pizza Hut for 10 months and about 4 months ago I was offered the Manager position and I did not want it so I turned it down. Since then Nicole the manager at the store on 6th Ave in Bremerton WA stopped all verbal communication with me and when I approach her she just walks away, or gives short rude answers. I called corporate to complain and they told me she reported I was not calling or showing up, and that is false, after that my hours have been greatly reduced and I am 6 months pregnant and am being discriminated against, she is not giving me livable wages, she blames it on the store yet everyone else has 20-30 HR shifts compared to my 13. I would like to speak to someone about this
Pizza
When we were ordering our pizza we asked for the specials. The waitress told us the specials which was a large speciality pizza for $12.99. We were also told that the pan crust was no additional charge. We ordered a large meat lovers 1/2 snd 1/2 cheese lovers in which I was told I could get up to 3 additional items on the cheese lovers at no additional...
Read full review of Pizza HutCustomer service
To whom it may concern, I am EXTREMELY upset, and will never support Pizza Hut due to the treatment of staff and poor service in Cheney, WA address 2660 First street. I ordered food for my family, we were staying at the hotel directly across from this location, I placed my order at 9:53pm, and recieved an email stating delivery would be 28-38 minutes. I...
Ordered a pizza online, never received it
Have ordered several times and was able to be contacted by drivers with no issue. Now am told the wrong cellphone number was listed after waiting over an hour and calling the store directly. Pizza can't be delivered because they closed. Refund not immediate. I will not be ordering with you again and I will be telling anyone I know to not as well. Also I don't get to have any dinner now, such amaze very wow.
Desired outcome: Teach drivers to deliver correctly, I've done it and it's not that hard.
Thin crust meat lovers pizza
I have ordered your thin crust meat lovers pizza for the last three times because it is my husband's favorite.
All three times I have requested they make sure the crust is very crispy.
All three times it has been crusty on top but the bottom is soggy and hard to even pick up.
I will not be ordering from your Marion IN north pizza hut again. Sorry but you have lost a customer.
Sincerely
Penny Owings
[protected]@yahoo.com
Rude customer service.
Approximately 4:45 PM eastern time, I called to place an order to be picked up at the Parkwood square location on US 301 in Parrish Florida. The man was so rude I actually hung up on him. I don't believe it was at the location I picked the food up at. I think it was a call center or something, because he asked me what location I was going to use. There are...
Read full review of Pizza Hut and 1 commentnot getting food on time
Hello on May 22, 2021 we made an order and only got a part of the order I called talk to someone at 7:10pm and she said she refunded the amount of what we didn't get and was having the food sent to us in 25 min. I tried calling back around 8pm and didn't get an answer I got though around 8:30-8:45 pm and I heard two people going back and forth then a women picked up and said the food was being remade and sent out to the house. I food arrived after 9:30pm and the bread sticks was hard and sauce was all over the bag.
it was 12 regular wing
16 boneless
breadstick
3 sauces
Thank you for your time
Tiara Osborne
Customer service
I have been calling for 20 minutes keep reaching some telephone bank they keep transferring me to a disconnected line. When they ask for the address I don't have it I'm at the Luxor in Vegas they refuse to help me till I give them an exact address. It's the Luxor the giant black pyramid. Not that hard but for me to go down stairs to ask for the ph# could take 2 hours the place is packed. Stupid idiots [censored] pizza hut
Desired outcome: I want free pizza
About Pizza Hut
Pizza Hut's menu features a wide variety of pizzas, including classic options like pepperoni and cheese, as well as more unique offerings like the Meat Lover's and Veggie Lover's pizzas. Customers can also customize their pizzas with a variety of toppings, crusts, and sauces. In addition to pizza, Pizza Hut also offers a range of other Italian-American dishes, such as pasta, wings, and salads.
One of the things that sets Pizza Hut apart from other pizza chains is its commitment to innovation. The company has introduced a number of new menu items over the years, such as the Stuffed Crust pizza, which features cheese baked into the crust, and the P'Zone, a calzone-style pizza pocket filled with cheese and toppings. Pizza Hut has also embraced technology, offering online ordering and delivery services through its website and mobile app.
Pizza Hut is also known for its commitment to giving back to the community. The company has partnered with a number of charitable organizations over the years, including the World Food Programme and the Literacy Project, to help fight hunger and promote education around the world.
Overall, Pizza Hut is a beloved restaurant chain that has been serving delicious pizzas and other Italian-American dishes for over 60 years. With its commitment to innovation, technology, and giving back to the community, Pizza Hut is sure to remain a favorite among pizza lovers for years to come.
Overview of Pizza Hut complaint handling
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Pizza Hut contacts
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Pizza Hut emailscustomermaniac@pizzahut.com100%Confidence score: 100%Supportfeedback@pizzahut.com100%Confidence score: 100%Supportcontact@pizzahut.com100%Confidence score: 100%Support
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Pizza Hut address7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
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