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Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: can't redeem tokens 65

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8:29 pm EDT
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I can't redeem my tokens to win prizes. Everytime I make attempt to do so, they tell me that I'm under 18 years of age . Please fix this error ASAP.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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65 comments
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dangela7
Joliet, US
Jul 09, 2014 11:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Everytime i try to redeem my tokens, it kicks me off the web site. Please fix problem.

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DonewithPCH
Mesa, US
Jun 29, 2014 3:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

PCH is nothing but a marketing tool to advertise for corporations. You will never win anything, other than tokens to see more advertisements. Its a scam and too many of us fell for it. Prize patrol? Please. Has anyone ever actually seen one, let alone won ANYTHING?

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Ms.Banks
robbins, US
May 25, 2014 12:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have alot of token and every time I try to redeem my tokens for prizes it boot me off to a screen that says error. Please help.

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Talewis
Minneapolis, US
May 16, 2014 3:15 pm EDT

I cannot change my password. No email sent to my hotmail. What can I do.

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Mimi Fink
Hornersville, US
Apr 29, 2014 10:33 am EDT

This last week I lost hundreds of tokens. Even today, the tokens are not posing properly. I had almost two million. Now a little over one million. You have broken my trust in PCH. So, what are you going to do about it? If nothing, I shall file a complaint with the FCC. Mimi Fink - mimi.lafinca 4/29/2014

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mikevet6970
arverne, US
Feb 17, 2014 10:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

Not receiving all tokens that I won. Also says that I already played new vault game wh
en I hadn't yet.

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R L M
San Diego, US
Jan 19, 2014 4:07 pm EST

why do you have to give your tokens to enter a contest . isn't that like paying for an entry to a game ? why do I have to use my tokens to play other games where is my winnings they say you never have to pay to play. you play the games they say you won but they never pay out the winnings it seems to be a case of fraud the games I play keep giving me tokens and say I have done good. They ask to many questions why do they need to do this we cant ask them questions they never respond to our questions. they make you use their search to find codes but I haven't found any codes yet . they tell me if I don't finish the info for the game they will drop me they load up my email box everyday I only need one a day they can put all the games in one mailer there are to many repeats in the mail they will probably cancel this post lol

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mokeeba
, US
Jul 13, 2018 12:16 pm EDT
Replying to comment of R L M

why do i have to purchase something to win when it says no purchase necessary?

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j ho
Corbin, US
Dec 27, 2013 3:23 pm EST

WONDER WHY-

I HAVEN'T WON ANY THING AFTER SIX (6) MONTHS (EVERY DAY OF THE WEEK) GAMES AND CONTESTS

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Dueceshooters
Phillips, US
Dec 01, 2013 10:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have played Prize Patrol on numerous occasions and usually have problems with the screen going blank and showing an exclamation point. Thus, I lose my score. It usually happens when the score is around 100.00. So far I have lost points on scores of 200.00, 110.00 and 65.00 to name a few. Tonight it happened again when I was at 100.00. It takes a lot of time to achieve these scores and I would like to receive the points I acquire.

I have also lost points on my total points when I switch from one game to another.

Thirdly, there is a discrepancy when diamonds are awarded - some time diamonds are not all awarded.

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Elisabeth Clancy
East, US
Nov 11, 2013 6:25 pm EST

I am unable to redeem my tokens.Please can you be so kind to help me.much thanks, Elisabeth Clancy

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teris0277
Lake Butler, US
Aug 12, 2013 10:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

tried to register for Klondike Solitaire but screen froze & won't let me register. Just another load of BS. Nobody really wins anything on here do they?

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dan961
Lafayette, US
Aug 11, 2013 6:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We 'members' play to get tokens to enter to win and we play for the mere enjoyment of playing. Each persons' rating page shows how many games of each type we need to level up in a category. It basically reads play 8492 more sports games to level up, , but this is fraud because you are only credit play if the games is won. I believed what I read and suppose I played a quite a few hundred games of 9 ball before I discovered the LIE. Recently you made major changes touted as improvements to the website. I wonder if you have noted a decrease in active users since? Being constantly logged out while being active REMOVES any enjoyment

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teris0277
Lake Butler, US
Jun 30, 2013 8:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I hate your new casino game. I don't get nearly as many entries and never get enough diamonds to even go around the board. I think I'll just stop playing.

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Monique Baury
, US
Jan 14, 2017 3:40 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of teris0277

I have been asked to redeem my tokens, over 500K of them, when I go to the site, it tells me I have 0 tokens
what gives...M.Baury 86dragn58@gmail.com. Please answer, does any body wins sometimes?

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ken carson
Sturgeon Bay, US
Mar 08, 2013 9:28 am EST

I appreciate PCH, being a vehicle for advertising, saving the corporations hundreds of thousands of dollars in advertising thru other avenues, PCH being such, I also understand the phenomenal odds for winning something, but...when you play the instant win games...and for a very long time without winning anything, it becomes a moot point, a waste of time, especially when the games that appear for you to play, constantly do not activate, say: an error has occurred game and game and game, after game! For me, I have lost the zeal for playing at all due to the length of time played, the length of time never winning anything, and the length of time the games appear, only to not let you play...KCarson.

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carolyn grdicg
Grafton, US
Jan 12, 2013 8:54 am EST

the page of token prises, with tvs/cammras ect, pops up and leaves. another thing the other token redeme page, with gift cards, i have tried a dozen times, nothing! cgrdich@yahoo.com

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cobalt lady
, US
Mar 02, 2012 3:46 pm EST

I cant redeem my tokens from pchgames because it always says I need to be a resident of the USA. The last time I checked Pennsylvainia was still in the USA.

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Hadassah
Providence, US
Feb 27, 2012 11:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I've tried so many times to redeem my tokens to no avail could you please tell me what's going on can I please have an answer my email is mariadefraga795@yahoo.com
THANK YOU

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rebeccca
, US
Jan 23, 2012 11:00 pm EST

on pch game with pool, wheel tokens, i looked and under prize it said my sweepstakes won.

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Luana
Chester, US
Feb 18, 2011 11:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

I can not get in PCH King.com free games.

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Luana
Chester, US
Feb 18, 2011 11:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

Why can't I get into PCH King .com games?
buffy4607

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jeanclem
Atlanta, US
Feb 16, 2011 12:42 am EST

complaint already posted

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jeanclem
Atlanta, US
Feb 16, 2011 12:40 am EST

I have not been receiving tokens fot thousands of points, Also I have 911, 006, but can't redeem them Site says that I do not have enough even to redeem for 5 of Wal Mar . Clem1230@aol.com

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Sharon Saloka (Sharon Stone)
Surprise, US
Jan 31, 2011 7:43 am EST

Sunday, 1/29/11
I have been unable to redeem tokens for a long time, playing PCH Mahjongg. Most recently, yesterday, while trying to push the button to register 10, 000 and 1, 000 - it froze each time. Tonight, the same problem. 600, 300, and 50 - all froze. What can I do?
Actually, this has been going on for several months. I just didn't write to you about it. I would like to be able to get alot of tokens to win some prizes. sasaloka@cox.net