Payoneer Customer Service Contacts
New York, New York
United States - NY10001
I use my payoneer card to pay for my broadband. They preauth so sometimes when my card is zero it goes into...
I got a email that saying "you have successfully changed the account email address & we will contact with your new email address."
I didnt change my email & i dont know how it has happened. i think my account has hacked. i mailed 3 time to customer support a week ago but still waiting for a reply. i had money in my account & now i cant log in.
I cannot help but need to file a complaint towards payoneer, which prohibits me to activate the newly arrival master debit master card. After a few attempts to key in the correct login credential. yes I mean every details mean truth to registration. I still am not acknowledged to activate my payoneer debit master card.
I just don't understand what happened to this company and would hold my thought to promote it to the peers.
Thanks for listening and helping.
Today a valid transaction was marked suspicious by Payoneer. This was a transaction to buy flight tickets.
After directly replying to your security department e-mail stating that the transaction was valid. I contacted you via live chat.
The agent could not fix the problem. The only thing he/she could do was putting a note that the transaction was indeed approved I then had to contact British Airways myself to redo the payment.
This is unacceptable. If Payoneer falsely flags a payment as suspicious they should fix the problem not me. I would like to be compensated for the time I had to invest in fixing this payoneer f***up.
Last time I withdrew funds from Sharecash to payoneer, an email from [protected]@payoneer.com was sent to my email account, I followed the instructions as usual but the payment stuck just got stuck, I had tried over and over but it just didn't not work. After weeks of emailing payoneer support and they just kept asking me to send them screen spots of the loading page, which I did and they kept just sending the same loading page to my email that gets stuck. After more weeks of sending emails to payoneer support team, they told me my funds were sent back to sharecash and I should contact them, I contacted sharecash and they said they did not receive the funds back from payoneer, since it was only 20 usd - I let it slide.
I deposit some money with a broker called tradaxa. com subsidiary of sismacapital. com because they provided...
I ordered a payoneer card via tradaxa. com broker site which is a subsidiary of sismacapital. I got my card with www.Sismacapital. com logo at the bottom.
I deposit money with that broker trusting that company since it had a partnership with payoneer.
But since then i'am unable to withdraw my money, tradaxa don't transfer any money on payoneer account. Look on forex forum, you will find many tradaxa customer with the same situation.
I send a request to payoneer, they answer they cannot do anything for me.
If they have a partnership with that company they should have check there reliabilty. It happens that sismacapital is blacklisted by the amf (finances markets authority) in france. Who should I contact to report that problem ?
Warning! Payoneer's anti-fraud algorithm is closing accounts based on IP. My friends and me applied for...
Dear everyone, who is doing business around the world using paypal, using 99designs, or other busines, witch is including online banking.
I want to inform you about the company payoneer.com witch is issuing mastercard debit cards, and offering people to use it worldwide.
But as actual situation stands, underneath this "respectable" company is online scams.
As i am the one of the many who is in this situation i want to warn everyone about them. At the beginning iv'e registered at this company, so i would be able do my online business in ebay.com and aliexpress.com. As i was recieving 30-35$ per some time, i was sending them to payoneer debit card, and there was no problems at all. At one point i recieved refund 300 $ from aliexpress.com for purchase that i made. And i figured that i won't buy anything, but better off will send it to my card, to buy some tools for my business. Iv'e send the money to payoneer card using paypal as usual for the last 6 months. And here it started, as soon they recieved the money, they put it on pending approval (Wtf? My money and they need to approve something? Really?) then, i was writing them, calling them and asking, what is going on, and what is the problem? They pointed my nose in to terms and conditions, and not explaining anything at all. 3 days later when i asked again, what is going on, they did not answer any thing and 3 seconds later i recieved that my transfer is canceled and the money will be send back to sender. Lol. Ok. But the money never got back to sender. So iv'e searched internet and found the people who have lost 1400$, another 600$, another 460$. So it appears that this is a system that this company is stealing money. And the person who is waiting for 1400$ havent recieved it for 6 months.
So be aware - this is a scam, never do business with them
At the moment there is case opened with mastercard. Inc, and there is paperwork done, to go to court, and to nypd, as i am not from u. S. I have turned to embasy of us. And there will be check on this situation with u. S. Internal affairs. If there is any other people, who have this kind of situation, please contact me. And we will put this scam to an end.
No, payoneer is not a good company, I applied for the card through an affiliate so I wasn't supposed to...
June 10th 2013 I discovered three fraudulent charges on my Payoneer card, those charges are as follow...
While they appear to offer a legitimite service that is useful for some, they appear to have several limitations, some of which you are seeing on this board.
Why not just offer bank transfers? Why the issuance of a card? Heres why.
Lets look at the payoneer fees closely.
1. Annual card account maintenance $29.95 (they say they have stopped this fee, but I still hear of people getting charged, and if they stopped why is it still on the website?.)
2. Card replacement $12.95 (how nice that they charge you to continue using their service after the cards expire.)
3. ATM withdrawal $3.15
4. Declined ATM withdrawal $1 (they are charging you for having your card declined or even making a simple entry mistake?!)
5. Purchase Transaction (Free) actually there’s a little star by the “free” which you should probably read. It says “When a transaction is made as a foreign transaction or is requested in a currency other than USD, charges of up to 3% may be assessed ABOVE ALL CHARGES assessed by MasterCard for the transaction”
As nearly all people who use this card are not located in the USA (otherwise they could get their own US bank account), then of course you will be charged this. And this is ON TOP of master card fees, which are between 2-3 percent of the amount of each purchase you make. For example, if you make $1, 000 worth of purchases while traveling outside of the U.S. on a credit card that has a foreign transaction fee of 3 percent, you will be charged a $30 fee just on the card fees. Add another up to 3% on top of this?? Thats a lot of % going to Payoneer and the credit card company.
6. And my favorite, the ATM Balance inquiry $1.00. They charge you even to find out how much you have on your card! So if you go over the limit and try to take out more money than you have, they penalize you by charging you, and if you want to know exactly how much you have to avoid such a penalization, they still penalize you and charge you a dollar! Talk about greed!
Add on top of this the money limit they place on your card, and it doesnt seem very fair.
At the end of the day, after these 6 deductions (and who knows how many more) your earnings are being whittled away, going to the banks and credit card companies. It is not much of a problem if youre not earning much by Amazon, but if you earn a lot by Amazon, their card fees add up to a significant amount of money.
I do recommend you check out Progenomics LLC, an Amazon solutions company that pays directly to your bank, all your Amazon proceeds earned in the USA. There is a 1% fee for all funds transfered and a bank transfer fee of $60, but thats all you will ever be charged and there are no hidden fees. We will never ignore your mails, hold your money or do any other questionable practice. We do not accept all applicants and we will tell you this upfront. We are a US LLC with offices in Japan, where we have been providing Amazon solutions for businesses wanting to sell on Amazon Japan.
I woke up to find my payoneer card had been loaded, not by me and that money had been transferred to another...
Someone in South Africa registered a credit card in my name with my email address. I rang Payoneer to shut...
I am dealing with some fraudulent charges since last year December 2011 with Payoneer. I finally received some money back but still waiting for my actual funds that have been credited back by the merchant after reviewing the charges and agreeing that they were fraudulent. those funds which have been credit back to my then cancelled credit card, have not been transferred over to my now active card, which was done in January. I have in writing from a payoneer employee that I will receive those funds but until today nothing has happened. I am copying the email below. I have contacted payoneer numerous times but received no response back on this still open issue. This is now going on for 8 month, and I really get very frustrated with the way payoneer is handling their business.
email from payoneer:
After reviewing your case again, our charge-back Department had decided to refund you a total of $1500 in addition to the funds that were refunded from the merchant.
We still require that you fill out the good will refund form that is attached to this email to finalize your refund.
Payoneer Customer Support
as you can see it clearly says in addition to the funds that were refunded. still waiting for those funds being credited to my account.
The search engines have all these complaints against the choice bank affiliated with payoneer. The payoneer...
Payoneer prepaid master card has money and keeps making excuses of why they haven';t loaded the money on my account.
05/05/2012 06:55 $120.00 processed, est load date on 05/11/12 12:00:00 am.
The money still isn't on my card as of 5/12/2012. They are saying now that they returned it to the loaders checking account on 5/11/2012 and it will take another 5-7 days to be seen on the loaders account. . That seems pretty funny when i just called and spoke with pioneer's costumer service agent yesterday 5/11/2012 about 9 am because money $120 dollars still had not posted on my card. The agent told me that yes they still had my money it would be posted at 12 am that night which would make it 5/12 technically. Now they wont answer my calls.
They stole my money and i need help please.
I have had a payoneer mastercard account now for almost 90 days, however. I will ditching very soon as soon...
On 01/25/2010, I registered on the site Payoneer to obtain my debit card mastercard and this by means of the...
Payoneer have been holding on to over $1400 of mine now and they refuse to answer any emails I send them...