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Horizon Gold / Horizon Card Services Customer Service Phone, Email, Contacts

Horizon Gold / Horizon Card Services
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2.0 169 Reviews

Horizon Gold / Horizon Card Services Complaints Summary

40 Resolved
129 Unresolved
Our verdict: When using services from Horizon Gold / Horizon Card Services with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Horizon Gold / Horizon Card Services reviews & complaints 169

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Newest Horizon Gold / Horizon Card Services reviews & complaints

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9:21 pm EDT
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Horizon Gold / Horizon Card Services Horizon Card Services

Horizon card services has a pending withdrawl of 14.77 from my account but I have none of their cards and can not account for any reason that this should happen. I wood very much appreciate a call from customer service because I have no way to log in, as I have none of their cards.

My name and address is listed below. My email address is [protected]@outlook.com and my phone is [protected]

Desired outcome: Refund and explanation as to how this happened and an assurance that it would not happen again.

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9:52 pm EDT
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Horizon Gold / Horizon Card Services credit card

i got approved for a 750 credit card and did not recieve it yet its been ovER TWO WEEKS

Desired outcome: I WOULD LIKE MY CARD PLEASE SENT IN THE MAIL ASAP

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1:18 pm EST

Horizon Gold / Horizon Card Services Unauthorized Charges

They keep charging me 15$ a month for "card services and credit Monitoring " and refuse to cancel this charge or refund me
I finally got a hold of someone this morning and she kept trying to tell me I needed this service etc. She reluctantly agreed to cancel my account but didn't agree to refund me.
I have not gotten any refunds nor have I gotten any correspondence about this being canceled.

Desired outcome: Refund for all charges

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1:43 pm EST
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Horizon Gold / Horizon Card Services Keep charging my credit card when I told you not to

This is david stole, I canceled you 2 months ago and told you not to charge anything on my credit card, indigo card ending in 9812 and you have charged 14.98 twice against my wishes which is against the law and I do not even have a card from you any more. I want that money back and do not charge my credit again cancel me and do not bother me again seeking legal advice against you, david [protected]@aol.com

Desired outcome: my money back and never hear from you again

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11:47 am EDT

Horizon Gold / Horizon Card Services Unauthorized deductions from my bank account for a card account I don't have and never did

I just got my bank statement and it says I'm overdrawn $14 because of my horizon card. I don't understand, I don't have a horizon account. I've never used an horizon account . I don't know what this is. I certainly never authorized my bank account to pay for this card. Why would a debit card be charged for a credit card anyway. I've never had a credit card. I'm so confused. I don't even know how they got my bank information.

Desired outcome: I want this account closed , my money back that wasn't authorized and my account to not be overdrawn anymore.

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Juline Fletcher
, US
May 27, 2022 10:37 am EDT

I would like my money back into my account$14.77 was taken out today at 6:02 a.m. in the morning and I will sleep so they had the pending today at 602 a.m. I don't even have a card I did not give no permission or no kind of organization authorized anything from my cash app account.

It is a shame before God you wake up in the morning and your money is to pay your phone bill and you wake up and check your phone and then you got people going to your cash out taking your money out without your permission I just don't get it and I don't have no kind of car from Horizon Gold company whatsoever.

My is juline Fletcher

Phone number is [protected]

826 Rugby St.

Greensboro, NC 27406

I'm hoping and pray that Bob Kane President and CEO Reliant Holdings, Inc

Indiana, Pennsylvania 15701

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A
9:13 pm EST

Horizon Gold / Horizon Card Services Weekly charge for 24.95 and wanting refund for all of these weeks charges and to cancel this for whatever this is?

We didn't authorize or realize for that matter even that we would be charged weekly 24.95 until looking back at our Acct statements. This has been week after week that we have been charged and we have no idea what this is for or about and have never used them or their service's.

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7:51 am EST
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Horizon Gold / Horizon Card Services Charged credit card

I was charged 29$ for something without my consent. I've seen many complaints this has happened to other people. I want my credit card information removed from your end. Do not charge my bank account. And also unsubscribe of I am subscribed to anything that relates!

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5:39 am EDT
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Horizon Gold / Horizon Card Services I did not order this

I am being charged for this card that I never signed up for, and NOW, you are charging my bank account almost $40.00 ! All I did was inquire about my credit, and got this card sent to me. I threw it away, never signed up, but it in half then pitched it! Return my cash back into my account ASAP, and I will not have my Lawyer contact you! Thank You.

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12:41 am EDT

Horizon Gold / Horizon Card Services Never asked for one

I want to cancel the horizon card services since I never order or asked for a card and want them to quit taking money out of my paycheck for a service I never asked for.

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3:31 pm EDT

Horizon Gold / Horizon Card Services the card is not activated

I tried many times to activate this card. The website won't let me. And then I tried to buy 2 things and it wouldn't let me. They kept asking for my debit card number. That didn't work either. I can't talk so I don't use the phone. It's easier for me to use email, which I'm asking you to do also. Thank you.

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1:59 pm EST

Horizon Gold / Horizon Card Services my card has not arrived

I should have recieved my card by now can you tell me why ive been charged a few of 29 dollars and 2 fees of 6.95 and I haven't even recieved my card to use it yet? It should have came by last week at the latest around January 24th I was emailed that I would recieve it within 7 days. I was charged a monthly fee on Jan 30th and another just 2 days ago! Who can I contact to find my card?

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3:33 am EST
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Horizon Gold / Horizon Card Services card

I draw disability and just now figured out that this horizon card service has been taking money from me. This has been going on for at least 3 months. I never applied for this nor have i used this, i dont even know what this is our how my information was obtained. You are taking money off of a state issued government pay card. I will be contacting them first thing in the morning.

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7:28 am EST

Horizon Gold / Horizon Card Services money being taken out of my current banking account

This has been a reacoring situation for now the last 3 month and happens 5-6 time through one monthly period of time and I'm not banking with this company nor do I have a card form this company I want all my money back for the last 3 months 6 different times within a month for the last 3 months or I will proceed to the court house and prescharges for money being take with OUT consent to do so when I'm as well not even a customer with this bank. I have attached the documentation of the withdrawal that is the same as all the others and want something done ASAP about this matter I need all the money I get and it keeps being taken without my consent to do so.. Thank u for ur time.

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12:48 pm EDT
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Horizon Gold / Horizon Card Services unauthorized debit card charge on my card

I have been charged $6.95 from horizon on my debit express debit card. I first started an application with them to check into it and after I seen it was $24.95 monthly fee I cancelled the process and I do not have a membership ID or card account with them so I'm not sure what they are charging me for since I cancelled it so if you cancel a process and that means I didn't authorize them to charge my debit card for anything since I didn't want their services

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5:33 pm EDT

Horizon Gold / Horizon Card Services a charge for $14.95

I need a refund I didn't know I would be charged the 14.95 today and I can't afford that right now my baby need diapers and we need food please refund my money back to my card please help and thank you next month I will be able to afford to pay it and will be doing so if you want my business I need my full refund if not bad reviews will be filed thanks have a great evening look forward to your com operation and doing business at a later date

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7Tonyareneecrump1
, US
Dec 21, 2019 3:21 am EST
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How do i get refunded

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11:51 am EDT

Horizon Gold / Horizon Card Services inactivated card.

Didn't want card. Told horizon I didnt want card. After that they continue take money off my debit card and won't refund my money. Theft by deception! If they do this to thousands of people. Just look at their scam. Their representatives are rude and won't take no for an answer. This is the biggest scam in USA. Someone has got to stop them. They are hurting the poor people.

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9:27 am EDT

Horizon Gold / Horizon Card Services horizon unsecured credit card

My name is Marisa, and I have an unauthorized charge of $7.95 on my account this month. I would like my money refunded. I applied, and got denied. So why am i being charged fees for a card i got denied.? You said it was a free inquiry, but this charge proves-thus-my score drastically dropping proves otherwise and is [censored] on top of having to be limited to a [censored]ty website. Its a scam. My email is
Mari.[protected]@gmail.com. we need to resolve this.

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11:26 pm EDT
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Horizon Gold / Horizon Card Services unauthorized charge!!!

My name is Samantha Kerekes. I submitted an application to your website and following that I was charged $6.95 to my prepaid card which I did not authorize. There's no reason this charge should be made to my card. I did not receive the card nor was I approved for any services. I want this money refunded as soon as possible. You can contact me at [protected]@ gmail.com.

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6:53 pm EDT

Horizon Gold / Horizon Card Services charge card

They are taking $24.95 a month out of my bank account and I never heard of these people. I am 66 years old I spend all of my, money on doctor bills.
I cant afford this. These people are criminals,
how can they do this, does anyone police this kind of thing?
Please my email is [protected]@yahoo.com
I did some investigating myself and found out they are a merchanndise only account and even there own website is full of people complaining about the same problem I have, if you can get me an address I will travel to where ever they are and deal with it in person! I promise you that.

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Sparky80
, US
Dec 14, 2019 1:40 am EST

I'm being charged $24.95/month and I don;t know who these people are! How do I stop this, PLEASE.

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4:20 pm EDT

Horizon Gold / Horizon Card Services $500 unsecured credit card

Hi Ashley, Sorry for the delay on this. Here's that Horizon card that I was telling you about: http://hgctrker.com/?a=1549&c=3&s1= . Reply STOP to cancel.

This is the txt message I received Friday April 5 at 11:39. I want my money back completely I feel violated and lied too. They told me it was a $500 unsecured credit card and that it would arrive in 7 days. Also they said i could cancel as long as it was within 30 days. So that's what I'm doing. They got my social security number, my Direct Express card number along w my CVS #. I am disgusted because I'm in need of a car badly and i was scammed!

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Update by loca82
Apr 08, 2019 4:22 pm EDT

I want this cancelled and refunded asap!

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Horizon Gold / Horizon Card Services contacts

Phone number

+1 (800) 251-6144

Website

www.horizoncardservices.com

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