CB Fast Food Chains Papa John's Complaints #2-21

Papa John's review: Pizza pick up deliver

Shamirro of Cleveland, US

Jul 18, 2023 8:24 pm UTC

I am a deliver driver I was coming to pick up a order at 7:18 July,18,2023 from papa johns came in a woman ask me if i was picking up a order i said yes there were 3 people for delivery there i was the only black female with two Hispanic males the male worker came from the back in said are you picking up a order he got there orders first he didn't ask them to confirm just look at the phone for the customers name he gave them the orders no problem so when it was time for me to get me order he said you must confirm which I did then he asked could he see my phone which I had to show him so he could release the food so I could deliver it. I said excuse me may I have your name he said no why I said so can make a complaint because I was discriminate against and treated unfairly if I had to do that then they should have to do the same he begin pointing at a sign saying you have to confirm I said if so again why you didn't do that to the other deliver drivers. I have delivered food from papa johns in this never happened to me before I hope no one goes through this.

Desired outcome: He needs to be retrained and given a customer service and discrimination course when you come in to a place a business you should be greeted and asked how can you help them.

Keywords:

complaint confirm deliver drivers delivery discriminate driver food order phone treated unfairly

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Papa John's Contacts

Papa John's phone numbers

8800 600 0020

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Russia

+353 91 774 100

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Ireland

+357 77 777 760

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Cyprus

+90 444 7579

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Turkey

+973 17 506 070

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

+82 15 778 080

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

+51 16 060 000

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Peru

(877) 547-7272

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Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

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