SUBMIT A COMPLAINT

Panera Breadcurious as to why I did not get 20% discount

1

Check #581283
Panera card #19271
On 10/18/17 my husband (age 90) and I (age 87) went to panera bread # 1393 for breakfast at 8:53 a. m. we belong to the fresno walker's club for seniors sponsored by panera bread cafe #1393. the club provides free coffee (very nice) and authorizaton to receive 20% off of food orders at panera between 6:00 a. m. and 10:00 a. m.

I placed an order with cashier mary lou. she said I was entitled to a free bagel (which was super great ~ I paid for the second bagel) I presented the 20% off of food order card to her ~ and twice reminded her to give me the
Discount. after we enjoyed our breakfast and I returned home, I noticed that mary lou did not give me the 20% discount.

My question is: because I received a free bagel, did that rule out my receiving the 20% discount?

Just curious dolores davidian

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