O'Reilly Auto Parts reviews and complaints 1
View all 320 complaintsO'Reilly Auto Parts - pt # 92110 headliner repair
I was in there the employees name was Max he threw up in across the floor the one he pulled for me was the incorrect part he got angry with me because I asked to go look for the correct part that I was looking for 30 seconds later I found it he threw something else a pen or something across the floor is soon as I said I located it got highly upset and was very rude with me we spend a lot of money in that store and have things gone change you will lose us as a customer we do not appreciate disrespect and I have been in customer service for about 75% of my life
Corkscrew pins to hold up headliner in vehicle I googled it before I got there and it said you had the part so I went to the store after I called to confirm you guys had the part he said you did. His name was Max he had a part that was the incorrect part I pulled up a photo of what I needed he said we don't carry that. Then he continued to throw a pin across the room because I asked to go look for it myself. 30 seconds later I found the product I wanted and he threw something else behind the desk . Was treated extremely rudely and we spend a lot of money in that store and we definitely don't appreciate it.
Latest O'Reilly Auto Parts Reviews
Bad and Decretal Employee Poor customer service and racism by manager in Flagstaff Arizona. Manager doesn't know how to do a warranty for engine in ram 1500. Management/customer service Warranty on new engine purchaseGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!