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O'Reilly Auto Parts

O'Reilly Auto Parts review: customer service gone way to far.

K
Author of the review
1:00 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have been going to your store since you first opened it cuz it's close to my house. I've always been treated good there Smiles on their face helpful people. On 9/28/2019 I came into the store to get oil and oil filter for an oil change for my car. As I walked into the store my eye caught a female and a male in the back room where the racks are making out like they were in a bedroom. I continued to grab my oil as I went up front to ask for an oil filter she come out from the back asking if she could help me. I was so embarrassed that I went over to your male employee and ask him for my oil filter. I don't know how often you look at your cameras but it was around 4 o clock on 9/28/ 2019.

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    233 South Patterson Avenue, Springfield, Kansas, 65802-2298, United States
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    Jul 31, 2026
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O'Reilly Auto Parts Category
O'Reilly Auto Parts is ranked 2 among 325 companies in the Auto Parts and Repair Stores category