The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Online Games Pogo / Eawww.ea.comunauthorized billing

Just got my statement from american express, shows onlin games pogo
billing me for 42.63 as of 04/26/09. I have no idea what this is, and i
have bought no games this year.

Responses

  • david england Dec 21, 2009

    i too have been billed for 39.90 and i am going to claim it back from them

    0 Votes
  • Ju
    Juanita Phillips May 12, 2010

    Yes I payed the payment but can't get on Pogo so will you please explain it to me [protected]@sbc global.net

    0 Votes
  • Ju
    Juanita Phillips May 12, 2010

    I gave you a comment above, I either want to be able to get on Pogo or want my money back .Thank you

    0 Votes
  • Sa
    SANDRA NOLTE Dec 03, 2010

    I sent a complaint on Dec 1, 2010. I was billed without authorizing you to do so on my American Express card. You have no right to take this liberty!!! I did not renew for 2010, and I had a terrible time convincing you people to take the charge off my card. I did NOT renew for 2011, because I thought I was off your records Permanently. After you refund the money to my American express card, you will permanently erase my name and account from your records If you are going to give me the same run around again, I WILL call in a lawyer. In the ID part of this complaint you ask for my pogo ID. IT's been more than a year, and I don't remember it. Find it from My name and address info since it is obviously still in your records. Sandra Nolte

    0 Votes
  • Kn
    knimons Feb 10, 2011

    hello, my name is kathy i finally found a site that maybe you can help me, i been trying to cancel my pogo game for 6mos and had a hard time finding help i never played, but you been takeing 5.99 out of my acc so can you look into it and please reemburst me my money. thank-you kathy nimons

    0 Votes

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