OneAssist Consumer Solutions review: Status of my request, reason for the delay, expected resolution timeline

Dear One Assist Support Team,

I hope this email finds you well.

I am writing to escalate my concern regarding Service Request No. [Your Request ID], which was raised on 29/05/2026 for description – device repair status & returns status.

Despite multiple follow-ups, the issue remains unresolved. Below are the details for your reference:

Registered Mobile Number: [protected]
Product / Device: MOTO FUSION 50
Issue Description: Status of my request, Reason for the delay, Expected resolution timeline
Previous Complaint / Ticket Number(s): [IDs if any]
Last Communication Date: 08 JUN 2026

This delay is causing significant inconvenience, and I request your immediate intervention to resolve the matter at the earliest.
Kindly treat this as a priority and provide:

Current status of my request
Reason for the delay
Expected resolution timeline

If I do not receive a satisfactory update within 48 hours, I will be compelled to escalate this matter further to higher authorities.
Looking forward to your prompt response.
Thank you for your support.

Warm regards,
Regards,
NAVNATH HENDRE