Unauthorized transaction
Dear sir, my name is Sudhir kumar suman and my registered mobile no. [protected] and email id is suman.[protected]@gmail.com This is to inform that Unauthorized payment has been debited from my credit card without my authorization in spite of cancelling one assist last year One Assist relationship number 275515 My credit card no [protected] 5421HDFC Amount debited from my car by one assist is 1799/- I kindly request to cancel one assist wallet assist and recover the payment
Replied
Wallet Assist plan previlege individual
Dear sir, my name is Saravanan and my registered mobile no. [protected] and email id is [protected]@gmail.com
This is to inform that Unauthorized payment has been debited from my credit card without my authorization in spite of cancelling one assist last year
One Assist relationship number 261341
My credit card no [protected] HDFC
Amount debited from my car by one assist is 1799/-
I kindly request to cancel one assist wallet assist and recover the payment
The complaint has been investigated and resolved to the customer's satisfaction.
Greetings from OneAssist.
We regret for the inconvenience caused to you. Your cancellation request is under process. You shall receive the full refund within 7 working days.
Warm Regards,
Team OneAssist
One assist has debited Rs1399/- twice from my kotak credit card no. ending with 7751. Request a refund and not to deduct in future as I'm not interested in availing your services. Request you to kindly update at the earliest.
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number 1990. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-
OneAssist Relationship Number : FLeId29
I am not interested to continue with one assist policy.immediately deactivate the one assist .and revert the debicted amount.
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6431without my concern on date:20/07/2019. I am not interested about this service and don't want this membership any more. So please cancel the membership and refund
Service request no 4258110, on claim after almost 10 months one assist team says that, I have taken insurance after use, then why OneAssist has taken my premium payment, why they kept quiet for 10 months,
Take action orals I will go to consumer court !
H kishore Kumar Solanki
I claim my mobile insurance to one assist on 7 april 2017. Its almost 3 months passed but i didn't get my mobile yet.my phone is repaired on 14 june 2017but still not shipped. whenever i call, you say wait for 24 hours for update. Service Request number 1898168
Service Request number 1898168
my name is koya vamseekrishna. my memebership id is [protected]. how did you debited my money without my autherization for renual amount of 1899 Rs. kindly cancell my renual and credit my money in to my hdfc credit card account. if u cant do like that i will follow legally.
09.02.2018 is the date of incident happened in the evening. they said that they are calling from axis bank. asked for debit card number for verification and without my concern they activated the Enhanced Wa Privilege plan.
I request them to refund my money. its 1899/-
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