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CB Casual Dining Olive Garden Complaints #2-21
Olive Garden

Olive Garden review: Policy change was ridiculous

D
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10:34 pm UTC
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On July 14, 2026 we went to the Olive Garden on I'45 and woodlands parkway near the Woodlands, Texas. We had been going there weekly as preparation for medication that my wife takes that she does well with if she eats fresh vegetables - specifically salad. Each week we ordered the shrimp miso appetizer and salad. As many know the salad is a large bowl, more than enough for two. Well this week to our surprise the manager informed us that we'd have to pay for two plates to share the salad. We were stunned because in the past this was not a requirement. We wanted to know why if we were being charged for two plates, we did not get two salad bowls. Of course the manager had no answer. He repeated that we'd have to pay for two plates to eat from one salad bowl. We asked when did this start. He said it was always that way and that his servers had been doing it wrong for the past two years that we had been going there. We asked if we had to pay for two appetizers as well. He ignored that question. WE spent an average of 100.00 per month there. Disappointed we have decided to go elsewhere. These so called policy changes seem to explain why on that day and many days previous the restaurant is mostly two-thirds empty.

Recommendation: Go elsewhere for fresh salad.

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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
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    +1 (800) 331-2729
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    +1 (626) 821-0636
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    +1 (407) 245-4336
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    +1 (847) 428-1981
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    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
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  6. Nick
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    Aug 03, 2026
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Olive Garden Category
Olive Garden is ranked 3 among 23 companies in the Casual Dining category
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Cold food, management
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