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CB Casual Dining Olive Garden
Olive Garden

Olive Garden review: Our family visit to Olive Garden, San Marcus, Texas of 11/10/2024

D
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12:59 pm EST
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My husband, children and myself decided that this would be our choice of a Sunday afternoon meal. To our surprise the events of the afternoon would turn one that would try our patience. We entered OG at 2:00 pm and did not receive our food till 3:00 and were told we would have to wait due to our food burning. SAY WHAT! We sat with our children and watched all tables surrounding us being given their food and my children were asking after an hour when their food would come. My dilemma was that my husband was not keen on going to OG and then the unthinkable presented itself with such terrible service not so much from the server but the establishment. Our bill was $86.80 for 2 adults and 2 children and the whole experience was trying and actually not a good one. I looked as if my food had been scrapped into another bowl, which was the Shrimp Scampi. I can guarantee you my husband when never step into this restaurant again and it has made that difficult for me and my kids. I certainly hope they get it together and realize they had lost customers.

Claimed loss: Ticket number 54411, table 512 at 5:23:01 on 11/10/24. It says guest 3 yet we were 4. OG, San Marcus, Texas off Hwy. 35.

Desired outcome: Reimbursement for a terrible experience.

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Olive Garden Category
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