The complaint has been investigated and
resolved to the customer's satisfaction
Northland Group LLCharassing calls about someone elses dept

about 3 years ago i moved to my current address. i purchased cable through time warner and bundled internet and home phone (new account) i come to find out that the previous tenant, one Julie Birch (her mail still comes here) has major credit card dept (probably why she didn't fill a change of address)
what does this have to do with northland group you ask?
well before long they started calling MY new phone number asking for Julie Birch
I've explained over and over that there is no Julie Birch here, she was a previous tenant at this address, her mail still comes addressed to this address all these years later but we don't know her or have anything to do with her.
now they don't even talk when they call they just call and hangup almost daily i've blocked their number and they call using another one when i call back the new unlisted number "you have reached the notrhland group"
it's gotten to the point i tried to disconnect my phone service but that will break my "bundle" and cause increase in cable bill
i really wish these sob's would go out of business



  • Always be alert Apr 29, 2013
    This comment was posted by
    a verified customer
    Verified customer

    This debt collector obviously doesn't care about the fact that they have the wrong person. They are trying to break you down to get you to pay a bill that isn't yours...just to get them to go away... It happens frequently. TO make them go away, you must send them a cease and desist communications letter. Either fax it (keep the printout saying the fax was sent successfully) or send it by certified mail with return receipt requested.(7831 Glenroy Road, Suite 250, Edina, MN 55439). Make it a simple letter stating that, pursuant to the Fair Debt Collections Practices Act, the collection agency is to cease and further communications to the address and phone number (state your address and the number they are calling) as the person they are looking for (Julie BIrch) is no longer associated with either of them. Type your name at the bottom of the letter (Never sign a letter to a debt collector) This should be enough to make them go away because once they receive the letter, they must stop contact by federal law. Hope this helps and best of luck

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