Northland Group’s earns a 3.4-star rating from 0 reviews and 56 complaints, showing that the majority of clients are somewhat satisfied with debt collection services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Non Existent Debt Collection
Northland Financial, Inc. has been harrasing me for more than seven years. They are also using another debt collection agency 'Arrow Financial Service'. Apprently they switch between themseleves and report erroneous information to the credit bureaus. They malpractice their business and committing Federal crime. They are thughs and after money. By law they have to write off the errors and get it straight I am sick and tired of their practices.
The complaint has been investigated and resolved to the customer’s satisfaction.
settlement offer?
Since about 3 years, I get each year one or two letters from Northland Group Inc. about some accounts which have beeing assignet to Northland Group INC. for collection. I always returned
and answered those letters in the past. But it is getting old and I know like the last assigned account from " Capitol One Bank" where I had an account years ago. I know for a fact that I closed that account with $0, 00 on it and was glad to let go on that. Well they must find out somehow, that I had a account there and made me a settlement offer. I wrote them back to send me the account
information and account statements I would like to see. No answer there. That was about 6 month ago, now they came with a "Target" account which I also had years ago and want to settle?
What? I don`t care if they wride me letters once a year or not, but I am not a American Citizen and
would like to know if you not answer, if you silently accept the balance to pay? That`s why I always answered them and told them that I do not know anything about it.
I just would like them to collect from people who owe someone. I`m just tired of this hole thing
and hope they will be adviced or whatever nessecary to fix this problem. At the end
I`m on permanent disability with no income at all. Even if I would owe, howe you want to grep
a nacked man in his pocket? This are hard times for all of us and maybe they should dtick with the real deal!
friendly
JD
Absolutely agree, there are more scam artists like capitol 1 and more. They all have the same strategy. I just wonder where they have the information from. The worst is you realy have to think, because it has been years and all the sudden you owe those
bandits $$ ? No.no Do Not Pay...
I know I had a account with Capitol One years ago. I also know I closed that account correctly. Boom there comes the collection agency and tries to get $ 414, ... out of me. If I would not know better, I may would pay!
But how many people do pay? Maybe enough so they make more millions. Insurance companies, banks and footindustry
they own a lot, a lot too much. Where I come from they call it monopoly. Or ( corrupt/mafia ) power. It`s still happened even
in the US.
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a letter and followed up with my bank and turns out I did owe the money (a mere 4 years after I closed my account). However, after reading the above reviews, it sounds like there's something shady about this company so I would follow-up with your bank or whoever you supposedly owe money to BEFORE paying. In my case, there was nothing sketchy and the bank was able to confirm that they do work with this company.
Do not pay to these individuals. They are evil, and they will be punished soon. If you have been harassed by them, do sue them. And by the way... there is no recession.
Northland Group Inc: Justice is on its way.
If all of you would quit being a part of a country-wide problem and actually pay your damn debts instead of trying to figure out a way to sue for "harassment". Maybe the banks wouldn't need a bailout and we could break free from this recesion. ###in deadbeats. And the companys legit, they're the number 1 late stage collection company in the u.s. google them. And for Christ's sake pay ur debts that YOU incurred upon yourself!
I just got a bogus collection letter for an account at first premire bank. WHO THE HE.. IS THIS... i AM ON DISSABILITY AND HAVE NEVER never HAD ANY BANK CARD, and i was the victum of idenity theft 8 years ago and will never get this cleared up. This account is from 12 years ago, heard of the stastute of limitations? I AM GETTING AN ATTORNEY TOMORROW, LET THEN DEAL WITH THEM AND PAY, yes, PAY ME! THIS IS ILLEGAL IN mo. AND i GET TO COLLECT. don't pay these people, please, , if no one does they will go away, i am tired of those that pray on the older citizens in our country. We worked to serve others and raised our families, paid our bills and now this is the kind of thing that ruins our credit and this is on my credit report as a BAD DEPT 5, yes 5 times, and it is imposible to get th ese cleared off I have tried, and even with all the police and court papers on my idenity theft it is a nightmare I will never get straightened out and my good credit is forever ruined. LETS STOP THESE THINGS FROM H APPENING!
I received a letter from this company and I really do not understand, because the letter stated that I owe a substantial amount of money for Household Automotive Financial, and I have no knowledge of this loan, when I call the number on the letter and ask for information on this supposed loan, as to what was bought, and when, and who made payments on this loan, and they told me I have to write a letter in order to get this information, well I would like to get these information as to when these item, or items were purchaced, and where, and by whom, and if any payment was made who made them, because I received my credit report recently and I do not see these items on it, so before I do any thing please send me information on this loan. The account # on the letter is F26287206, my name is Noel Brown 3324 Westland Dr Orlando FL 32818, and the balance on the account is $18, 915.78
I just recieved a letter in the mail from this company and I am extremly confused. It states that I owe them for a school CLASS, not a semester but a class, that was taken in 2003. First off, I would remember if I went to school while I was in the military and second I didn't attend school until I got out. When I called in to ask them about it, they told me that I have to write a letter to obtain information. Fine. However, when I looked over my credit report, there is nothing on there for a university collection ect. I have student loand that I am repaying but nothing for a university. Called the BBB and they say this is a legit collection agency. However, why is it that I am recieving a letter from some place I have never heard of, 8 years after I supposidly took the class? Attached is a letter I recieved and after speaking with credit people from my bank, they informed me to request any information, but not to pay anything (unless it is an actual debt).
I've never dealt with such incompetent boobs. I've spoken with people from as far as the far east to try and understand the problem. They are representing bogus accounts. I'm considering a lawsuit for harassment and damages to my credit score for their nonsense and am keeping my lawyers informed.
They are on me for a bogus account balance; one I've argued for years with every foreign telephone jockey imagineable. I will never pay. In fact, I'm considering a lawsuit for damages to my credit and the number of times I've had to explain this nonsense.
I got a letter from them and called promptly. I was asked for my SS number 3 times which was my first clue that this was not legit. They were offering to settle a $609 debt for $91 on an account that was opened in my name...they inferred that it could be identity theft and they could help me! They claimed that I had opened this account at Saks in NY in 1999. Wrong! And, by the way, I did open an account at Saks in 2004. Interesting that they would open an account for me with this outstanding balance! Beware!
harrassing phone call
I received a phone call from a man at Northland Group [protected]) on 06/18/09 around 8pm.
He asked for for my name Susan Parker then he asked is this the Susan born(mention a birthdate). I asked him what is this about, he wouldn't say just said it was a personal matter.
Then he kept mentioning the birthdate. Since he wouldn't tell me why he was calling, I told him I don't have time for games then I hung up.
Regards,
Susan Parker
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
For the last 2 weeks, I have been receiving phone calls at my phone number looking for my sister and/or brother in law. I have explained that they do not live here and have asked to have my number pulled from their system. I still get 3 calls a day, early AM, mid afternoon, and at night. My sister while visiting me, called them back and told them she had nothing to do with the credit card bill they were trying to collect and gave them my brother in law's phone number. They persist in calling my home looking for him. How do I get them to stop bothering me at my home?
FALSE BILL
I WAS SENT A LETTER SAYING I OWED 1, 378.56 ON A CREDIT CARD FROM CAPITAL ONE, AND I'VE NEVER HAD A CREDIT CARD.
The complaint has been investigated and resolved to the customer’s satisfaction.
Someone opened an account in my name and social security number. They opened it in Portland, Oregon according to Capital One. I have never lived in Portland, Oregon. This account is from over 8 years ago and I refused to pay it. Capital One hired an attorney close to where I live and I cooperated with her fully, including sending notorized signatures, etc. I also made out a police report and filed an idenity theft claim on line with the FEDS. I got a letter shortly after from a place called TRAK America in Syosset, NY saying the account was now closed. I have attached the letter I received. That was in 2007. After 3 years, they are starting to call again from Northland Group. They are calling me several times a day and they have threatened to come to my house and pull me out by the hair of the head, have me arrested, take my home...you name it, they have threatened it. They even called me a lowlife and said I was probably living off the state, which I am not. Here I am a victim of identity theft and we have to put up with idiots like this! How do I get them to stop calling? We tried sending a copy to their fax number and it won't go through. I hope Capital One goes out of business and takes their hit men with them!
Faye-Linda McGovern
debt collector
i had received a letter in the mail june1, 2009 saying i owe north star 62.05 but would be willing to take 24.82. i called this number and asked them about this bill and they told me it was from a cellphone, home phone or a pager from 2002. i told them i never had any of those in my name in 2002 and they told me to write a letter stating that and they will disregard it.
The complaint has been investigated and resolved to the customer’s satisfaction.
debt collections
I received debt collection letters for quiet awhile from Asset Recovery Associates on a debt that was over 14 years old. Did some investigating and would like to share with my information. Asset Recovery Associates or ARA was also known as Financial Services, Inc. until the Illinois Attorney General filed suit against them. So they changed their name. And now they have changed their name again to Northland Group, Inc. saying they have been assigned my account and in view of the tax season, their client is willing to reduce your balance by offering a settlement. Don't let these con artists, fraudulent schemers get your tax refund that you deserve! I got professional advice on this. The collection letters that you receive, if you Do Not owe this debt you can take these letters to your postmaster in your area and file a report for mail fraud. You can go to FBI on the internet and report this fraudulent company. You can also report it to the BBB. We must stop these preditors that try to take our hard working money we earn away from us! They have no conscious what so ever!
The complaint has been investigated and resolved to the customer’s satisfaction.
You started off by saying you owe the money and that you had been getting bills forever.
Perhaps TX has a statute of limitations on the monies owed or debt collection laws that prohibit them from collecting the debt. But I dont understand your complaint? If you owe it, what does it matter how many times the company changed names?
I certainly wish the American public would realize the liberal congress and liberal president of this country are scamming us alot worse then these guys ever would.
good luck!
Like others on your complaint site...
I was reading your complaints and read one submitted on Mar 08 this year from Lisa. She stated: Now, 2 years later, I get a bill stating to the effect that "in view of the tax season, our client is willing to reduce your balance by offering you a settlement." I have received one almost exactly like hers. I paid in full and closed out a First Premier SD $350 pre- paid credit card account almost 8 years ago. About two months later, they sent me a bill for "fees" totalling $167. I refused to pay these fees because I had paid the card off. So they sold my account to Arrow Financial who continued up until the end of last year to call, write and threaten me to collect the $167. Now Arrow has apparently sold the debt to Northland Group Inc. Now, this bill is over eight years and I do not feel it is a legitimate debt. I have answered their letter online, and told them I am not obligated to pay this bill and don't intend to. i feel this is a fraudulent practice to sell a debt and keep trying to collect and report it well after the amount of time the debt should be carried by creditors
I'm the person who submitted the above complaint. To be exact, I had to note that I made a mistake on what I stated about when Lisa submitted her complaint about Northland, she submitted her complaint at this time last year, not this year!. Sorry!
The complaint has been investigated and resolved to the customer’s satisfaction.
Companies like Northland can look up debt from the credit bureaus and send out the letters. All the information is there and if you look closely you'll see that the abbreviations and names of companies are written identically to the way things are written in your credit report. Send a letter to them asking them to validate the debt. Ask for a copy of the assignment from the original creditor, the agreement with the debtors signature that shows you agreed to pay the alleged debt, and complete payment history on the account to prove the amount requested is correct. I'm now on the fourth company in a 2 year span trying to collect on a credit card debt written off years ago. The statute of limitations is different in each state and if the debt/write off is not removed automatically by the credit bureau write them a letter requesting it be removed.
Northland Group is a "SCAVENGER AGENCY". What they do is buy debt written off by creditors such as Citi, Bank of America, etc then assess high fee's. Do not fall for this. Find out what your states Statue of Limitation is and wait it out. Once the time is up then credit reporting agencies must remove write-off from your report. Do not pay the Northland Group they're a FRAUD!
Fraud and cheating
I received a suspicious collections letter from NGI in the mail this week. It was addressed to me under a former married name that I haven't used in over 18 years! I did not live at this address 18 years ago, either. The store account credit card they say is past due in the amount of $892.07 was charged off in a bankruptcy in 1990! That's almost TWO DECADES AGO! When I looked up the company listed as their 'client', Asset Acceptance, Llc, I found that they are a major purchaser of charged off debts and then they go and try to collect them for themselves. It can be very deceiving, and as one consumer who filed a [redacted] here says, it can cause you to second-guess yourself.
The letter lists the actual credit card account number and company it was held with, thereby making the letter look legitimate. Is this even legal? Why are companies allowed to 'purchase' this kind of information? Can they be stopped?!?! Personally, I know I will seek all possible remedies to stop them from harassing me.
The complaint has been investigated and resolved to the customer’s satisfaction.
yo manuel orellana estoy en vancarota minumero de caso es c7 #17186 el avogado es micchael colmenares y el numero de telefono es [protected]
Harassment
Received harassing phone calls from the Northland Group threatening to send people to my house to get information from me.
Sorry Folks I gave you the wrong first name.
His name is David Morton
his cell is [protected]
I just called his number and Dave answered
on the first ring. Oh by th by, he WILL ask
you all the questions about your debt, why
it is not paid, etc. DO NOT ANSWER. HANG UP!
CALL BACK and start your conversation all over
again.
It has been a while but I just remembered that I
told Dave I will be us a ratio of 25:1. Dave was very
confused. I informed Dave that the Nortland Group
has called me at least 100 time. Hence, for 1 time
that N.G. has called me, I will call Dave 25 times,
retroactively. I told him do the math, Dave we
have a long night ahead of us so lets get settled in.
As previously stated, after 5-10 calls to him, he
quickly found out that I would call him 2, 500.
This in not harassment. This is his business cell phone.
He is a VP of Sales. Calling a radio station to win tickets
is not harassment.
Please do not threaten him, do not make rude coments
Be very firm that your goal will be to stop the calls
from N.G. any and all legal means at your disposal.
Dave will get the entire picture. Please quote Josh from
N.G., "you are here to stay, you are not going away"
Good Luck and let me know if this helps.
Fraud and harassment!
I received this letter: Assest Acceptance Lic, the creditor of your account has assigned the above referenced account to Northland Group, Inc. for collection. ..Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of judgment... I have the copy of the settlement which I paid 40-50 cents of the dollar. I had better not find them on my credit report or I am going as high as I can to file a civil suit against these con-artists. The madness they have caused me, the harassment and fear they tried to instill in me has propelled me into writing to the BBB and anyone who will listen.
The complaint has been investigated and resolved to the customer’s satisfaction.
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
I too recieved a notice from Northland Group Inc stating I owe a 2741.94 an they will settle for 411.30. I do not owe this money it was paid to a different company a few years ago and when I called them to tell them the F** on the phone said " prove it" . Something has to be done about this, but what? Does any one have advice on where to start?
My letter was from Northland Group also, saying their client is Asset Acceptance - I will admit this debt was mine, but its been over 7 years and its no longer on my credit report. What sent up the red flag was when they called I told the woman I dont owe this, its been charged off and its not even on my credit anymore. She said "well I suggest you look at your credit report and get back to us to pay this". So I did, again, and its still not there! There are no "collections" or "negative" reports on my credit. So Im not giving them a dime. Plus - its against the law for collection agencies to tack on fees or additional charges to your original debt, per the Federal Trade Commission (unless the original contract of your debt says its allowed). I dont know much about my original contract but it was originally like 1, 000 dollars and now their saying its 4, 000! They say theyll settle it for 2, 022.78 - I say go pound tar.
They did the something to me for an old capitol one bill and i set up payments and they never took my payment out of my bank i was like What The Hell is going on. So i don't really know how to pay my capitol one card off but these people are scammers.
I just received a notice from Northland Group offering a "settlement" of $186.74 for a claimed debt of $565.87 to CitiBank. I have never delt with CitiBank. All three of my credit reports fail to show any CitiBank account, either by name or account number. The latest report by TransUnion shows an "account review inquiry" by Northland Group in July 2009. I think these guys are just fishing for suckers.
Again.. Excuse me for useing that language, but... I caught them trying to scam me...: Northland Group Inc. Go under search and read about it..
Ahhhh... Same thing there doing to me. I got a letter ( again ) saying I owed $848.65.. but, they would settle for $424.33. FOR WHAT? I'm on Disability. I don't go to gross web-sites. I go to read about things... Monuments, Towns... But, they woun't tell me what it's for... Sorry for being blunt, but, I told the guy on the phone to go " F " himself ( excuse me ) and just hung up.
Phony bill!
I received a "bill" from Northland Group Inc. trying to collect on what I thought was a credit card I had from 19 years ago. When I first received this bill two years ago (it mysteriously showed on my credit report AFTER I purchased my first home). I contacted all three credit bureaus and they all responded back by saying that the matter had been cleared. I checked them later and it was gone. Now, 2 years later, I get a bill stating to the effect that "in view of the tax season, our client is willing to reduce your balance by offering you a settlement." I contacted them by email and phone, and no one could tell me the name of the store and when the account was opened. It seems as if these "offers of settlements" come around tax time.
Verify if the debt they're trying to collect is past the statute of limitations for your state. Once the debt has passed that time period it is no longer collectable, but some of these shysters are attempting to resurrect old debts for pennies on the dollar and make you a settlement offer. For example in Texas it's four years. Send them a certified letter demanding that they cease collection attempts on a debt that is past the statute of limitations for your state. Do not pay them anything.
NORTHLAND GROUP SENT US A BILL FOR AN ACCOUNT THAT HAS BEEN PAID OFF FOR MONTHS...THEY ARE EITHER FRADULANT DEBT COLLECTORS OR JUST REALLY STUPID! IF YOU RECEIVE A BILL FROM THEM, INVESTAGATE THOURGHLY BEFORE YOU PAY IT.
They are trying to do the same with me. I had already
paid/settled this bill 15 years ago.
I want them to pay for their harrassment
Harassment!
Their collection letter claims they are working on behalf of SBC. I have never had any service at my home by SBC. In fact, SBC doesn't offer service in this area. I have never lived in an area where SBC had service they could offer. I get numerous calls from collection companies that are just fishing out Mexican names - and they insist that I know these people, you see, because if a Mexican shares a name with whomever they are looking for, then they must be related. I'm tired of being racially profiled, harassed due to my race, threaten and insulted.
SBC has no information on any account using my name. So if SBC has never done business with my address, then why does Northland Group Inc. have the right to mass mail people that share a last name and attempt to turn a false claim into the burden of the receiver to refute?
I intend to send them a letter saying if they do not produce a valid signed contract from SBC in 30 days, then I will assume the debt they are collecting is a fraudulent attempt and they will be reported to the Attorney General in their district.
You can stop this crap ! We have rights !
1. They CANNOT call you at unreasonable hours.
Make a log of the date and time of each call. If they call outside the hours allowed by law you can sue them in small claims court.
2. Write a letter demanding that they cease contact with you.
Send the letter registered. If they contact you after the letter, you can sue them in court. Depending on the state, I believe the fines run from $500 to $1, 200 per call. Again write a LOG of every call with time and date.
Here is their address:
Northland Group Inc.
7831 Glenroy Road Suite 350
Edina, MN [protected]
Collection scam!
Sent a collection letter claiming that I owed money for an outstanding debt that was paid off over ten years ago. This is the second attempt by a fraudulent collection agency to collect monies on a line of credit opened with Zales over ten years ago that went to collections but was paid off. There is no record of it on my credit record yet they still try to harass people into paying out money for fear that it will affect their credit score. Don't give these fraudsters your money you are being scammed.
Non-stop harassment from Northland Group
These incompetent wankers have been harassing me and my family (they're calling my parents house, where I'm staying temporarily) for the past two weeks. After hanging up on them multiple times without knowing who they were or why they were calling, I finally stayed on the line long enough to find out the purpose of their call. The guy called, asked for me, and I hung up after he identified himself as being from the Northland Group. As I'd never heard of such a company, I figured he was trying to sell me something. He called back immediately and declared that hanging up on him is pointless because he'll just keep calling back. He then went on to say that he was calling in regards to my delinquent Capital One credit card. I explained that I don't have a credit card now and have never had one in the past and that I don't know what he's talking about. He said that either someone could have committed identity theft against me, but that because I keep hanging up on him, it leads him to believe that I do know what he's talking about and simply trying to avoid the issue. I said "So, you're going to call me at home and insist that I have an overdue account with these people, then accuse me of lying about it? That's just fantastic. Do you treat everyone you talk to like this"? He replied with "Yes, we do, because you aren't customers. You're irresponsible, low-life debtors who think they can get away with not paying your bills". I explained that I would not be putting up with his abuse anymore and he threatened to mark me down as 'refusal to pay'. I simply said "Do what you have to do, and stop calling me", then hung up.
Later the same night (9:450 PM!), a woman called from NG and asked for me; I told her she had the wrong number. She said "Well, that's goofy. My notes show that we talked to her at this number earlier today". I told her that her notes must be incorrect, because she had the wrong number. She said "Give it up, I know you're lying. Let me talk to Rachel NOW". I hung up.
They call every single day, usually more than three times, usually shouting, swearing, and making all kinds of threats. I don't know how they got my information or why they've started calling now OR why the bloody hell they think I have a credit card when I've never even APPLIED for one! I've been living in the UK for two years! I'm only here temporarily to sort out the last of my immigration stuff.
I've filed complaints with the FTC as well as the BBB, but I know that won't stop them from calling. Is there any way to get my parents' number taken off their list?
The complaint has been investigated and resolved to the customer’s satisfaction.
If you think you have enough information to prove you are harmed by The Northland Group call Tom Lyons of Lyons Lawfirm in MN he can help you like he did me get these [censored]es back. They harrassed everyone repeatedly and in the end due to their poor business ethics they lost the battle. The collector that was doing the harrassing was James Runkle.
Unwanted phone calls
We have been receiving unwanted phone calls from Northland Group since 5/18/2017. Every day, the Northland Group call for a person who is not related nor ever lived at my address. It seems that this person used our name and address as a reference on his loans which are now in default. Since the Northland Group has no regard in any FTC laws, I decided to report them to the FTC. Just go to http://www.ftc.gov/ and file a complaint under Consumer Protection and use the address below.
The FTC did respond to the complaint:
Thank you for contacting the Federal Trade Commission. We entered the information you provided into our shared law enforcement data base. We share this data base with Federal, State and Local law enforcement agencies. Attached is your electronic response, which includes your reference number. Any enclosures can be found at www.ftc.gov under Consumer Protection and Consumer Information section.
Information from consumers like you helps Federal, State and Local authorities investigate possible illegal practices and enforce our laws. Someone from the Federal Trade Commission or another law enforcement agency may contact you if they need additional information to help them in an investigation.
Please visit the FTC's web page, www.ftc.gov, to get free information to help you avoid costly consumer problems.
Northland Group
7831 Glenroy Road
Suite 110
Edina, Mn. 55439
[protected]
www.northlandgroup.com
In my case, I have a collections agency calling my house on a daily basis and I'm not the one they are calling about. I guess I'm supposed to do the leg work for them or they will harass me until they get their money from this guy.
Misleading and harassing phone call by person who didnt ask or identify himself, company or what he was calling about. Only after I asked if the call was being recorded, which he said yes, and dint indicate it when he called, did he identify himself. He then identified himself as Brian from the Northland Group, refused to tell me what he was calling about and said if i read my mail I should know what it was.
Received letter in the mail stating that my husband had a debt of $297.74 that could be settled for $122.10. When I called to speak with them, not only was the person a little rude, but did not seem surprised when I told them my husband had passed away nearly FOURTEEN years ago. He would not provide any information on the reason for the letter or the source of the debt and said he would "remove his name and address from the database with a notation that he'd passed away." What a scam! Can't imagine how many people probably fall for this!
Just got a letter trying to collect on a debt that was over 10 years old and had been previously paid. When we called they were trying to get us to make a smaller payment-as payment in full. When we asked for verification on the debt (which is mandated by law within 30 days) we got a run around and were told that they would just pass the debt along to another agency. If they were indeed a reputable agency, they would have provided the verification. When I got loud and told them that the debt would only be settled with proper verification (which was my legal right) he hung up the phone. DONT FALL FOR THIS SCAM!
I recently received a letter from this company claiming that I owed JC Penney money. I haven't had this account in many years and said that I owed themn 1730.30. This account was closed at least six years ago.
Do not fall for their schemes!
I received a letter in the mail from Northland Group Inc. to settle an account. As I was about to pay this so called debt, I realized that I did not have in account with the previous creditor listed. So I called Northland Group Inc. and the customer service rep I spoke with could not give me any detail about the account. He did tell me that it was originally opened in 1989 and closed in 1994. When I told him that I was just coming home from college in 1989, he says "that what it is, it's for a student loan." He did not know what to say when I told him that I did not have a student loan. The only time I had a student loan was 1995, which has been paid off.
So I went on the Internet to pull up their website, and the complaint board from Complaints.com came up. I was amazed.
Come to find out, this was for a charge card that I had with Citibank. I only had the charge card for 1 year, and when the account was closed, I only owed $575. Citibank had written off the debt almost 10 years ago. Now Northland is trying to collect on it. Please do not fall for their schemes.
8/29/16 website down or doesn't exist cant send email of options discussed on recorded phone call but wants payment and cannot provide acct number for me to set up online payment through my bank
We have had two calls in two days. No message was left on our answering machine. Our number is registered on the National Do Not Call list. We have no debts - we pay our credit card in full every month so we are basically cash and carry people. And, we do not have any "old" unpaid debt.
I just received a letter stating I owed $10, 206.20 but they would settle for $5, 103.12. I owe no one that amount of money. I called and they could not tell me where this debt was originally made or what is was for. I will not, if I even had the money, pay this so called debt collectors for something they clearly made up. these so called people need to be put out of business. I'm trying to build my credit and their trying to ruin my life by making up lies and ruining my reputation.
Ever since warning Comenity's crazy calling schemers to stop (they stopped), repeated calls come everyday from this hated outfit. Be sure, no written documentation is ever received to back any debt due (are none). I looked up Northland, located in Minnesota ( a debt collection agency) and called. After threatening to take action against their company I was soon referred to someone who looked up my phone number. I was told that they had my number by way of error and would be removed. That's where I am with this fricken outfit. We'll see where this goes. I'll take said action(s) immediately should the call nonsense continue. My advice to anyone being Harassed by Comenity or this outfit is to NEVER give one iota of information about yourself over the phone. Merely ask for a mailed (snail mail) written documentation describing billing (statement) and any debt the say you owe. They will most always not have this and will send you nothing -- that what you should do -- give them NOTHING!
Northland Group has been contacting my phone for almost two years. Each time I tell them that I am NOT Angela Rodrigez. I got a new number from Verizon and apparently she was the last user and even had it on an old website. Using Verizon's phone block doesn't work as the call from a different number each time...what a pain.
This is just to inform a bunch of idiots how dumb you sound. For starters if you do your research NGI is NOT a reporting agency meaning they do not report to the credit bureaus. Sometimes yes all collection agencies send letters to the wrong person, not there fault, also half of you are just pissed off because you got into collections, all calls from any collection agency are recorded so if anyone said that they know were you live, they would be fired and you could have sued them. And not NGI does not buy debt you idiots look up your facts they work on behalf of other companies so the reason they cannot give you complete information on the account is because it is against the FDCPA for them to have it, as the original creditor has it. If you ever feel like a debt is not your just ask for a media request to prove validation. my god I have never seen such a group of idiots.
Find the statute of limitations on the debt. I believe in most places the debt over 7 years is legally not allowed to be reported on your credit report. Research it and get it cleared. I believe the only debt that stays on your report over 7 years is tax debt. Can anyone confirm?
I "received" a letter from Northland Group... I say received because they have apparently been trying to Bill me at an address I have never lived at. Saying the original creditor was General Electric Capital Corporation. I have NEVER held any account with GE Capital. Saying I owe $327.--. But they will settle for either $65.40 or $81.78... Um, no. When I called and gave the account number on the letter, they requested the proper address, full spelling of my last name, and my social security number. When I refused, they said they couldn't speak to me, and transferred me to their "customer care" dept, which rang 15 or so times and sent me to voicemail. Doubt I'll hear back.
To the people who wrote the comments in favor of Northland Group, shame on you.
Most of the complaints have been written on Northland's fraudulent business practices.
People should pay their debts, no question about that.
However, when a collection agency, such as Northland Group, makes up a phony claim against a consumer and tries to collect money from him/her, that's a fraud.
I've never had a Citi Visa card in the past, but Northland's letter showed that I owed more than a thousand dollars with a Citi Visa account from 15 years ago and that they'd settle for a few hundred dollars.
And they put the burden of providing a proof that I did not have such account to remove their claim.
How is this not a fraud?
I'm sure there are more than a few people who'd just pay what Northland says they owe without verifying the claim because of the fear/concern their credit score might be impacted negatively if they did not pay, and Northland would gladly make money off of those innocent victims.
The employees of Northland - the economy is tough and difficult now, but, if you consider yourself as a decent human being, try to get a job that you wouldn't be shameful to your family and loved ones.
Businesses such as Northland should be shut down and the owners should be considered as criminals and thrown in jail.
Northland group folks is a real debt collector. I got mail from them on a jcpenney credit card that i owed on, and i really do owe it. And also in a previous post from someone on here saying capital one has there own debt collection dept is not true. The also use collection agencies. I too defaulted on a capital one card and it was sent to a collection agency outside of capital one. No one likes debt collectors cause they are rude and mean and alot of them use tactics that are not legal. But truth is if you owe the debt then just pay it then you wont deal with them .i learned the hard way and now have horrible credit to show.
Overview of Northland Group complaint handling
-
Northland Group Contacts
-
Northland Group phone numbers+1 (800) 800-8191+1 (800) 800-8191Click up if you have successfully reached Northland Group by calling +1 (800) 800-8191 phone number 0 0 users reported that they have successfully reached Northland Group by calling +1 (800) 800-8191 phone number Click down if you have unsuccessfully reached Northland Group by calling +1 (800) 800-8191 phone number 0 0 users reported that they have UNsuccessfully reached Northland Group by calling +1 (800) 800-8191 phone number+1 (952) 831-4005+1 (952) 831-4005Click up if you have successfully reached Northland Group by calling +1 (952) 831-4005 phone number 0 0 users reported that they have successfully reached Northland Group by calling +1 (952) 831-4005 phone number Click down if you have unsuccessfully reached Northland Group by calling +1 (952) 831-4005 phone number 0 0 users reported that they have UNsuccessfully reached Northland Group by calling +1 (952) 831-4005 phone number
-
Northland Group emailscomplaints@northlandgroup.com100%Confidence score: 100%Supportngi@northlandgroup.com83%Confidence score: 83%
-
Northland Group address7831 Glenroy Road, Suite 250, Minneapolis, Minnesota, 55439, United States
-
Northland Group social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all Northland Group contacts
Recent comments about Northland Group company
phishing scam


Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.