Nokia UK Promowinning mobile number

L
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I have one nokia 6020 mobile phone with imei no. [protected]... It trouble shot (Automatically switch off) and give it for repair in shri shakthi communications, shakthi theater complex, coen road, hubli, karnataka, india on 21st may 2007. They repaired and give back on same date under the warranty period... And its again troubleshot, and I give for repair on after two days because of same problem, they repaired and give under warranty... After two weeks its again showing the same problem and I submitted mobile for repair on same service center... That time it was not under warranty... They provide service job sheet and estimated value amount wasrs.500... But afterwards they demandingrs. 2000. For repairing... And they are making delay also...

Now I have great suspicious about their activities because they already know the hand set warranty going to be over, so they temporally repaired and give back handset...

Responses

  • Ch
    Chetan P Jain Sep 12, 2006
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    I haven been calling up the Authorised Dealer of Nokia since 5 days, initially my call was only getting transferred from one person to another (NOKIA Connecting people - they do stand by that but not service) and then it never got connected, the computerised voice mail kept on telling me that the operators are busy. I have given my NOKIA cell 3250 black which was purchased from an Authorised Nokia Priority outlet(Ekta Communication)Phoenix High Street Lower Parel, Mumbai,with warranty, on 2nd June within a period of 2 months it started giving me problem. I gave the same to be repaired to the Authorised NOKIA Service Center Bright Point at Sky Zone, Phoenix High Street, Mumbai,Job sheet : - MUM0003355, they were suppose to delivery me the same within 10 days, more than 15 days have passed but no response, they are not even aware about the problem the phone has, later on, on inquiring about the same, said the status of the phone is not known to any one, and I don’t know whom to contact now, have no contact nos, I have mailed their executives, called them many times, to get my Phone, but all in vain. I need my cell back as soon as possible, its affecting my business.Either need my cell phone repaired or a replacement,, whatever but on urgent basis.
    Is this wat NOKIA stands for.

    1 Votes
  • Pr
    Priyanka Madhusudan Oct 19, 2006
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    I, Priyanka Madhusudan purchased a NOKIA 3250 on 7th May 2006 from an authorized dealer at Bangalore-India. However I experienced some trouble with it and hence I approached the authorized service center called "Bright point India Pvt Ltd". They were unable to fix the handset and so after repeated pleas they agreed to replace the cell phone for me. The date of submission of the phone to the service center was 17 August 2006. I was promised a replacement within two weeks but I did not receive the new handset.

    I contacted the Nokia Help Line and they assured me that I will receive the handset on 25th September 2006 but I was disappointed. I have been given no updates about my phone what so ever. Each time I call they assure me that will give me a call back the next day. I have also registered a complaint at NOKIA's official website but got the same reply. (Please note that I have enclosed copies of the reply I got by Nokia when I filed a compliant at the website)

    The complaint Id given to me by Nokia Help Line is: 2-1I0H4L and Mr. Krishna who is a CCO there is handling my case. I kindly request you to look in to the matter and verify the records for yourself.

    0 Votes
  • Vi
    vipin Oct 19, 2006
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    I have purchased a new nokia mobile model no. is 6630 from sankara Iyer's mobile house kottayam, on 21st september 2006. after two days the mobile not working. I sent to nokia care centre they give the receipt and say that they will replace a new mobile within one week. But till date they will not give any mobile or any reply.

    0 Votes
  • Ku
    Kuldeep Tikoo Nov 01, 2006
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    I work for Alstom Projects India Ltd, and the company provided me with an official cellphone. I bought model 6280 from xxx on xxx. Ever since then it has been four times to the service centre and now days is still there. I have been trying to get to send my frustattion to someone in Nokia, either in India or Finland, but have not been able to get to any address of contact number. My utter frustation bought me to google where i requested for a forum to make formal complaints and bigo---i had your site with me to complain.

    I by this message request NOKIA to be user freeiendly in they have the customer focus which thety usually say.. and it would be great if soemone contacts over my email from them....

    Regards
    Kuldeep Tikoo
    Alstom, India

    0 Votes
  • Av
    Avanneet Nov 17, 2006
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    My name is Avanneet and my mobile is not working properly (nokia-6630), I gave this mobile to nokia care, solectron centrum electronics ltd, chunni ganj, KANPUR, INDIA before 28 days and job sheet number is IN1600-061004867-001, but still they could not return my mobile, they said it have a defect in a part & have to b replace & they don't have it. inspite of keeping my mobile 4 such a long time they r not giving me any time limit. my mobile is in warranty period. if they can't repair they should give me a new one.

    0 Votes
  • An
    Antriksh Singhal Dec 18, 2006
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    I bought a NOKIA n70 in august and its radio gone down after only 2 months of its purchase. Then i submitted the handset on 2nd dec'06 in nokia care noida and they promised me to return the handset on 5th dec. When i got back to them on 9th dec....they delivered me the phone but the problem was not fixed. I asked them and they submit it now and we will give you back the phone tomorrow. When i got there on 10th they told me that its been sent to headquarters and it will be returned on 16th Dec. and then on 16th the said ur phone is pending for part replacement u will get it on 19th. Now they are saying u will get it after 25th Dec '06. There is no one who listen to our complaints. We are just made to look stupid. My phone is with them from last 20 days and i cant do anything. I m suffering a lot without phone as i am a working professional.

    0 Votes
  • Ka
    KALYAN CHAKRAVARTHI Dec 20, 2006
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    Sub: Replacement of Swap Handset Model No.6270.

    I Purchased a Nokia 6270 mobile, from the NOKIA PRIORITY SHOW ROOM, On 21/02/2006 a problem raised with my phone & I immediately bring HCL Nokia Care, opp: SARASWATHI THEATRE VISAKHAPATNAM. and they gave me a job sheet vide no.4201011857 Dated.23.10.06 at the time of depost my mobile HCL people told me it will take 3 Days for carry repairs, after three days I visited so many times to Nokia care center regularly but no use. After 20 Days HCL executive Archana told me my hand set was swapped and with in four days I will get a new hand set, after that so many times visited your office / care canter. Finally Mr. Chadra Sekhar committed to give hand set on 20.12.06 at 1230 Pm, on 20Th I visited HCL Nokia care center they try to give hand set (heavily used) with key pad & on /off switch damaged. I refused to take that hand set and demanded for brand new handset other wise my old hand set with fully working condition.

    0 Votes
  • Bh
    Bhagwat Patil Feb 24, 2007
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    We had purchased one Nokia Hand Set 6270 on date 12.12.2006 for a value of INR 16615/- Vide Book No 42 Serial No 080 from Rayrhythms (Authorized Sales & Service of NOKIA sales) Alkapuri Arcade, Vadodara, Gujarat, INDIA.

    There have been two complaints since the purchase of mobile, in the last two months. During both the complaints, the responce has been very pathetic and still we have not received any feedback from the company nor is our handset returned to us since last 20 days. we had registered our complaint with the NOKIA care department vide job sheet no. 167434038/070208/45 dated 08/02/2007.
    The handset no is 353259010327489.
    This is still pending for correction of disorder. The service is so pathetic that they have still not intimated us the reason of malfunction.

    Hope that this channel of approach may help us in resolving the issue/ replacement of handset with alternative solution.

    Such type of instances will definitely affect the brand recognition of NOKIA in INDIA.

    With best regards

    B. R. Patil

    0 Votes
  • Va
    Vaibhav Gupta Feb 24, 2007
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    The same has occurred with me.

    0 Votes
  • Vi
    Vijay D Feb 24, 2007
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    I feel the same is the case with me. The same should be viewed seriously.

    0 Votes
  • Bh
    Bhusan Feb 24, 2007
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    It is happening most of the time, strict amendment is required to continue nokia in India.

    0 Votes
  • De
    deepak kumar Mar 07, 2007
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    Very Bad Product and third class service. Nokia don't care their customers. There is no care at Nokia customer care. They don't give welcome response. My Nokia 5200 mobile under warranty period. just got it new one month ago . and got two times problem of ringer in the same . I visit two times nokia care center , but problem is same repeated . now once again i handover this set to nokia care center for ringer repairing . a good time of 8 days has been over and still they want to keep the set with them for next one more week . i didn't expect such kind of service from NOKIA . So I am forwarding this issue to CONSUMER FORUM.

    0 Votes
  • Jo
    Jose Manuel Risquez Mar 31, 2007
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    Two days ago I switched from the old nokia 6265 to the new 6265i enticed by the astounding features of it music player. I think I made a big mistake. The software has an epileptic response to commands for manipulating music files, is extremely slow and when trying to organize folders, it collapses frequently so that I have to start over the process again. As I have founded in the web there are lots of complaints for similar reasons regarding this product and I also read that many people reject the way Nokia is dealing with customers complaints.

    Nokia has been my preferred option in cellular phones for the last 10 years or so. When I decided to acquire the new 6265i I was sure to be going to a better and more sophisticated equipment. I was wrong. Even though I don't have cons against the rest features, I can say that the Music Player software is so poorly conceived that it becomes in a nightmare.

    My question is: Who cares for for this problem? Nokia should provide a new software similar to the previous model one to help customers to fully enjoy the capabilities of the 6265 music player device.

    0 Votes
  • Ra
    R. A. Balaji May 05, 2007
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    I have given my nokia n70-m for repair in hcl infinet in bangalore in infantry road and those people told me that we cannot repair it.and so we will replace you with a new phone and for that those guys took me around 2 months and i finally got it on 3rd may and they gave me a lod phone they didnt keep up their promise and even the replaced phone was not working properly so i again went to hcl infinet and they didnt give any response and after all to give me job-sheet they took 2 - 3 hours and again we need 15 workings days to repair ur phone so i have waited already for 2 months an i cannot wait any longer so i am going to the consumer court...

    0 Votes
  • Dr
    dr prashant maan May 16, 2007
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    This is regarding my nokia handset model no 6270. The set is in warranty period. This set is giving me perennial headache coz in last one year i have given this cell at patel nagar service center 7 times. The attitude of personnels out there is appalling to say the least esp one mr danny who threatened to physically harm me.

    Besides, my memory card which i got with the cell phone has got corrupted and they told me its not under warranty. I confirmed from other sources and know that it is. Warranty no.

    0 Votes
  • An
    anup purkayastha May 16, 2007
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    7610 model purchased in august 2006 was nor charging, handed over to nokia care franchisee om ujala communication for repair vide jobsheet no 369434038/070421/7 dt 21 april 2007 with delivery date of 03 rd may 2007. But till date the cell has not been returned to me. Very poor service!

    0 Votes
  • Ma
    Manish Awasthi May 20, 2007
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    I am an HCL Employee myself and I have given by mobile handset at Nokia Care at A-78 Sector-2 to Miss Seema Rawat for repair. I was told that I will get my handset in 3 days time on 12/05/07, Today is 21/05/07 and there is no news or commitment when I will get my handset back. The worst part is there in no number U can call and check the status and I have gone there more than 8 Times without any success and inspite of being HCL Employee I have to face a harsh behavior of the People there. The people there Kundan, Amit etc are the worst possible customer support Managers. I really pity on other people. I am not sure Y Nokia is Still sticking to HCL for support. HCL Infosystems is very good in customer handling but HCL Infinet is Just waste. These people should be sacked from their jobs. HCL Nokia Care Team is just a bunch or jokers running a Freak Show.

    0 Votes
  • Ra
    ravi bhushan May 23, 2007
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    My self Ravi bhushan I am one of the costumer of NOKIA Company. I am sending this letter regarding to my mobile phone (Nokia 3250). This is my complain latter for my mobile phone its model number 3250. There are so many problems in my hand set & I am suffering of last 3 month. I am also given my phone to Nokia care but it’s not working properly.

    The problem is:

    1 It screen comes white.
    2. Key pad is not working.
    3. Data cable not properly attached with computer.
    4. Hand free problem.
    5. Some time speaker not working.
    6. When ever I request to my balance inquiry & press *130# it comes restart.

    I also send a copy of this letter to NOKIA REGIONAL office (DELHI)

    0 Votes
  • Im
    imran May 27, 2007
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    My cell nokia 7610 is not working properly. Its up down left right button is not working. Bad mobile.

    0 Votes
  • Su
    sunil kumar jha Jun 05, 2007
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    This is to inform that we have purchase a mobile N-73 (imei no- 351851012946985) from nokia authorized dealer at 30/10/06 and till handset not function well and already 5-6 time submit to nokia care (HCL Sec-02 Nodia) for repairing but yet the status is same. When we submit to nokia care minimum it will take 1 and 1/2 month for repairing then status is same as earlier.

    Really some time i think i have done a big mistake for purchase nokia mobile.

    Let see when we receive again repaired mobile.

    Thanks
    Sunil Jha
    09910896733

    0 Votes
  • Sa
    saki Jun 05, 2007
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    Nokia 3250 have a big problem with its attachment pins. the pin does not last for long. The ear phones and data cables becomes useless if the pins dont work. Need to take a good care of the pins while manufacturing.

    0 Votes
  • Ki
    kishor Jun 06, 2007
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    Nokia 5200 is a third class handset no use just throw it on the road no nokia customer care support just boycott nokia products.

    0 Votes
  • Ha
    Harpreet Kaur Jun 18, 2007
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    The concern is that, I bought my 6270 phone in the month of sep-2006. And i have already given if 3 times at nokia care center and every time they says that it will get rectify but they have not got it rectified yet. If one problem get rectify so there is another problem which comes up. And when i spoke at nokia call center so they suggested me to visit nokia care again. Could you please let me know that how many times I will have to visit nokia care to get my phone rectified. And asked them to change the handset then they simply refused.

    Is these kind of services you will provide to your customers. Then what is the point going for nokia products.

    What I have observed that they people are waiting for warranty to get over, then they will be having this excuse that they cant change the set now because warranty is not there.

    If you people are not going to do anything on this; I know other legal ways also to get the things done.

    0 Votes
  • Jr
    J RAMESH Jun 21, 2007
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    I sincerely believe that nokia selling all the mobile to pick the pockets of innocent customers. Just two weeks back, I got swap for my defective nokia 6280 but again the new handset giving the problems like camera not functioning, auto restart, hang-up etc. These are all raising the mental agony. So far I tried nokia 1100, 6270 (2 mobile) & 6280 (2 mobiles) all are waste of money. Now I realized hereafter not to waste hard earned money on nokia mobiles.

    Dear friends please be careful. Don't go for nokia. Check for something else in the market. Nokia only giving you mental agony, restless life but take peace of mind from you.

    A good product never invite a customer to its service center, but you can see at nokia hcl customer care, anna salai, chennai-6, tamilnadu, india daily minimum of 500 customers coming and quarrellings with the service section.

    0 Votes
  • Ak
    A. Kumar Jun 26, 2007
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    Re: Nokia

    1. That the first complaint was logged in to your service center MODCAD Communications situated at Nehru ground Faridabad. On date 18/04/07 but we received it as it and no repair was done at all.

    2. Again we contacted to MODCAD communication center on date 02/05/07 but the refused to loge the complaint and told us, that if you want to get your mobile repaired, you have to leave it at least for one month.

    3. the second complaint was logged in to your service center Bright point India Pvt. Ltd. Situated at #76, Okhla Industrial Estate, Phase – III, New Delhi, on dated 20/05/07 and received back after some repairer but the system was not found in proper working condition.

    4. The third complaint again was logged in at #76, Okhla Industrial Estate, Phase – III, New Delhi, on dated 08/06/07 and received in the same condition, there was no improvement.

    5. The fourth complained was logged in on 21/06/07 and again we received the instrument in same condition. There was none of improvement in the performance at all.

    6. We are facing the abnormal quality of sound, abnormal quality of the picture, hanging problem and improper functioning of the touch pad till now.

    7. Four times we have logged in the complaint to your service center and after all these efforts we did not get our instrument in proper working condition.

    I have the entire documentary proof related this matter.

    If the senior authorities set up a high level inquiry, I am very much hopeful that an alarming findings may come forward, which may help the senior authorities to take the appropriate action.

    Further, I request you to interface the mater & personally look in to it because I want to maintain cordial and long term relation with your product. I am sure that I shell neither be forced to move to print/or electronic media not to look to the court or justice.

    Looking forward to have a helpful response.

    Thanking you,
    Yours faithfully,
    A.K. Sharma
    Mobile: 9810039361

    0 Votes
  • Pr
    pradip kr pandey Jun 26, 2007
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    Bought a nokia 3230 mobile on dated 02.03.2007. From jayguru telecom address 111, raja s.c mullick road, garia, kolkata-700047 india. My mobile had some low speaker problem, which could not be sorted out by one of authorized nokia care centre, address: hcl infosystems ltd, shakespeare sarani, kolkata-700017. It was replaced by a new handset but it had lots of problem as switching off regularly, phone cannot start etc, on regular basis. Stay away from nokia!

    0 Votes
  • Ro
    Rohit Jain Jun 29, 2007
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    I have been using nokia since 3800 was launched. after that several other models and all were great. had trust on nokia. but...

    I purchased nokia 6681 on 3rd march with emi no. 351886014255407. from the very next day it started giving problems. I went to nokia care number of times.
    Date job sheet no. got back after solved
    17-mar-07 014434038/070317/69 15 days no
    30-mar-07 014434038/070330/49 15 days no
    17-apr-07 112434038/070417/40 30days swap

    Swap set received was also faulty. it did not accept charging. again gave it to nokia care and was returned after 20 days and still not working perfectly alright. it does not show whether the phone is charging or not...

    In all these 3 months till date the phone must have remained with me just of 5-6 odd days.

    All this after purchasing a new handset. last but not the least - what I was told by nokia care people was to sell off the handset.

    Please enlighten what else to do smb...
    [email protected]

    0 Votes
  • Sa
    Sameer Panchal Jul 03, 2007
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    I'm sameer i have purchased a nokia 3250 mobile from nokia priority after three months of purchase there was a problem in my phones joystick and so i gave them back for the service they told me that it will take some time but everything would be ok.

    I got my phone after seven days but the condition i got it back was very bad the phone was been literally used by some one and the ESN number in the phone was also changed!!! The phone is in a very bad shape every part of the phone is shaking as if taken out of a trash box.

    That nokia priority person don't even bother my complains!

    0 Votes
  • At
    Atul Prakash Thakur Jul 04, 2007
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    I had purchased nokia n-72 handset from national enterprises, jalgaon (maharashtra) which is the priority dealer of nokia mobile phones. some accessories, including a head phone also came with the phone. after 1 and half month, I realized that the headphone was not working properly. I went to the above shoppe and inquired about the warranty / guarantee. the shop informed me that there is a warranty of 3 months for headphone from the date of purchase. I was suggested to go to yash mobile services, jalgaon, the authorized service center of nokia.

    Accordingly, I went there on 1st june 2007 and submitted the headphone. a job sheet having no. 2240 was alloted to me and I was told this headphone will go to hcl infinite ltd, pune and I will get a new headphone within 15 days. but, till date, I have not got the same. I have been contacting yash mobile and hcl pune in regular intervals, but the only answer I get is "there is no stock".

    0 Votes
  • Mo
    MOHAMMAD SAQUIB Jul 09, 2007
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    Im uuser of nokia n-70me (imei no. 351863014479790) & buy this mobile on 20 feb 2007 from shop amar times & mobile shop tin no.24220201723, surat (gj) my problem with this mobile is that vibrator not working properly, draining of battery frequently & very-very slow speed. (such a unsatisfactory performance of this handset.

    I took this problem to nokia care on 04.06.2007 & job id no. 070651812 they kept my mobile for 6 days but my problem was not solved only software had been upgraded, although they were used my mobile as I found some unknown photograph & contact numbers which were stored in my handset. I m really unhappy about this culture of nokia care.

    Second time again I took my handset to nokia care on 12.06.2007; & job id no. 070651812 again they kept my mobile for 5 days, they had replaced my mobile battery & speed performance also increased but vibrator problem was not solved.

    Third time I took my mobile to nokia care on 02.07.2007 & job id no. 070756798 for complete replacement of my handset because some hardware problem as they tell it, but nokia care in charge said it will take 25 days to replace the hardware.

    My questions are (i) why 25 days??? such a long time, please understand my inconvenience regarding this.

    (ii) why nokia can’t replace my whole set & given to me new one in short time???

    (iii) do I have done some mistake to buy a such a expensive nokia mobile???

    I have also complain it to consumer forum ref: no. 117212

    0 Votes
  • Su
    Susan Parkin-coates Jul 15, 2007
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    I bought a nokia 5300 in may 2007 and in june 2007 I took it back to the o2 shop in barnsley were I purchased it from, because it would not turn on an off, when I went back to collect it from the shop they told me they could not repair it under warranty because of water damage, what I would like to know is why they said it was water damaged when I only took it in because it would not turn on an off, I have not had my phone anywhere near water so how can they claim water damaged, I am not very happy about the situation because I have paid £90.00 for a phone I cant use.

    0 Votes
  • Sa
    Sanjiv Chhabra Jul 15, 2007
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    My name is sanjiv and a disappointed owner of nokia 6300 now 3week old... While using the screen suddenly went blank for which I had sent it to nokia care on the 3 rd of July 07 and was promised delivery on the 6th with the assurance if not repaired will be swapped but unfortunately till date the set is still not repaired or replaced... had never expected a company like nokia is fooling their costumers and taking them for a ride...

    Job No. 1500233303 (3rd July 07 to 12th July 2007)

    Job No. 1500235310 912th July ) 07 to ... ) I was promised again the delivery on the 13th at 5.30 pm but when my colleague went to collect the phone it was the same story i.e come back on the 16th and if found not repairable will get a replacement after 10 days... I must say what a product and after sales service.

    I would just like to know how many times a person has to open the cellphone before one gets to know the set is irreparable as it has already been opened at least four times for this minor repair before sending it to head office.

    0 Votes
  • Ni
    Nitin santoliya Jul 16, 2007
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    Verified customer

    I lodge a complaint about my Nokia-3250 GSM Handset with having the problems camera clarity, mmc rejected, fm not working,display blank on 16/05/07. After that I so many times visited your nokia care (east patel ngr) center to ask the position of my Nokia3250 handset end all in vain.

    I further say that overall the swapped mobile nokia3250 issued to me with the serial no. 357933000185083 on 04/07/07. As I received the swapped mobile I inserted the my hutch / idea chip, the mobile gives no network connection. I further complaint the same and they have booked the complaint with jobsheet no.1300105839 till today it has not been repaired.

    Did issued swapped mobile before checked? If not then why has been issued?

    0 Votes
  • De
    dereck l Jul 16, 2007
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    Ok yeah its pretty slow sometimes it depends on how big your file is its loading... but my phone just turns off on me it piss's me off so much any of you have that problem?

    0 Votes
  • Ma
    manish shukla Aug 03, 2007
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    I had a nokia 3230 cellphone which was within the warranty period occurred with a problem with display. It was approached on 10th of july 07 where it was communicated that it will get repaired in 2-3 days time and on request marked as urgent. Now after continuous 12-15 follow ups it was told that its unrepairable and will get replaced at the earliest. Now its 3rd of august today and a very surprisingly i have not recd any info / about the handset replacement. Surprise to see such kind of a consumer attention by the company.

    0 Votes
  • Pr
    Preeti Dayal Aug 09, 2007
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    I had purchased the Nokia CDMA 2865 from Narang Electronics G-22 Shri Ram Tower, Ashok Marg, Lucknow on 7/2/07 vide receipt number 007730. On 01/07/2007 the phone stopped working. The problem was that the menu section was not opening and the phone was switching off itself regularly. It was then submitted to Nokia care infocare services Shop#123, shanti complex Faizabad road, IndiraNagar Lucknow for repair the job sheet number was 299343506/070702/8 dated 02/07/08. However, the phone was returned back to us after 15 days without repair. We then took it to the shop from where it was purchased i.e. M/s Narang Electronics. Till today it is with him only and we have not received any satisfactory reply from him. I am in great problem as most of my work is done through phone and not having that has resulted in severe problem to me.

    The instrument is under warranty and I want a replacement for this. Please let me know the way to proceed in this direction smb.

    0 Votes
  • Am
    Amit Bahl Aug 25, 2007
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    I bought Nokia 3230 in July 2007.

    In the first two days itself, it gave me a saftware problem and needed to be replaced.

    Barely one month had elapsed since I got the exchanged model when I faced a problem with the screen display (the screen became blank).

    After one hour of waiting, I got to speak to the customer care executive. He told me that there is some hardware problem and I will need to leave the phone for atleast 12-15 days. Moreover, they didn't even take my phone that day itself but told me to come again next day (and go through the whole waiting period again) to submit my phone.

    So I was forced to part with my phone for atleast 2 weeks without even being provided with a temporary replacement.

    Nokia is jsut expandng its operations at the cost of quality. Two new problems in a new phone and that too wthng the frst two months! shocking !

    0 Votes
  • Ch
    Chhannoo Lal Verma Aug 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I will call this simply cheating. I bought a brand new Nokia 3561 from Nokia Priority around 15 days back. The day I bought it I realized that it is not working properly (hands free did not work). I took it to Nokia Priority for replacement but they sent it for repair. Till now I have not got my phone replaced or repaired.

    0 Votes
  • Mn
    M.N Mishra Aug 27, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Problems are :-

    1. battery backup
    2. hanging of cell
    3. less voice at other end
    4. few lights of keypad are always on and few are always off
    5. headset problem
    6. automatic restart
    7. sometimes call is not received when the green button is pressed to pick up the call
    8. less sound of speaker

    With all these problems i have been suffering for almost last one year. I have gone to the "Nokia Care centre" many times but the result was not satisfactory. The guarantee of the cell is yet to over. Do not buy Nokia, they make bad products!

    0 Votes
  • Am
    Amir Kumar Aug 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had sent 3 mails but Nokia don't bother to reply. Their Marketing Director claims in TV shows all good things about Nokia but the reality seems to be totally different!

    I have enlisted for replacement of my existing BL-5C battery (No. 0670400363563N037722605960) on 14.08.07 but nothing happened till today. I wanted to know if I can continue using my existing battery but they don't reply.

    Could someone please help me to know how much more time is needed for a replacement?

    0 Votes

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