On Sunday of May 20, 2017, 50 passengers boarded the 166T (express) NJ transit bus in Port Authority in NYC at approximately 8:25pm. Unfortunately, an unqualified, disruptive, rude, unapologetic, disrespectful bus driver was given the duty of transporting exactly 50 people (After unnecessarily yelling at other possible passengers to get off the bus because of the full seating, not giving them an opportunity to board standing) for the first time in her bus driving career (as so she claims). She began driving onto the highway and not even 2 minutes later, she halted on the ramp of a highway asking if there were any frequent express passengers (not telling us the reason why and getting obviously irritated at us for asking what was going on). After no one was able to help her for her unknown irritations, she just continued on driving on the highway. After awhile, passengers realized that she had gone the wrong direction completely and was circling the area where she was lost. After being confronted by a few passengers upset by her actions and attitude of the whole situation, she told people to get off if they had a problem with her (which was at the time, in a town where this bus should not have been) and so as she kept getting lost, many had requested to get off in the middle of nowhere. She continued to raise her voice at confused and upset passengers who were trying to tell her she was going in the wrong direction and ended up going the complete opposite route of our usual bus stops, forcing passengers to get off at random stops. Before I had finally gotten off at the wrong stop, she was screaming at passengers and refusing to apologize or admit that she was in the wrong. It had been already close to the hour (9:20pm) and there were still more than a dozen passengers who had to deal with her unpleasant attitude and handling of the situation. She was also driving on the busy high way with the door open at times, showing ill-informed bus operation. Attached are a few pictures (blurry due to the chaos and haste of the situation).