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CB Vehicle Repair and Maintenance Nissan Complaints #202-221
Nissan

Nissan review: warranty

N
Author of the review
6:32 pm UTC

I purchased a 2017 Nissan Maxima in March 2019. This was a purchase outside a Nissan Dealership. At the time, the car had only 1900 miles. I took it to a Nissan dealer to get an oil change. Since it is the first time for the car to be serviced at this dealership, they went through the car's records in their data system. They then informed me the car's VIN # does not have a Warranty associated with it. Odd right? So I contact Nissan's Consumer Affairs Dept and informed them of the warranty issue. The Regional Specialist assigned to my case informs me the car was sold to be used in Japan and, therefore, there's no warranty on the car. HS! The car was made in the US, it's being used in the US, it is under 3 years old, and under 36K miles. It should have a warranty. If the car was shipped to Japan, then I will understand it not having a warranty there. But, the car is in the US. Go figure! So I'm joining the band wagon of complaints against Nissan. I like their cars, but this will be the last Nissan I purchase. I will not deal with companies with shoddy business practices.

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  1. Nissan Contacts

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  3. Nissan emails
  4. Nissan address
    1-1, Takashima 1-chome, Nishi-ku, Yokohama-shi, 220-8686, Japan
  5. Nissan social media
  6. Olivia
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    Jun 13, 2026
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Nissan Category
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