KIA Motors review: repair 1month haven get any reply

my car sorento, car plate JSA7301, send to kulai service centre already almost 1 month test result aircond compressor problem need to replacement new compressor. did u know if a family no any car for transportation how can we go out? if we use by grab itz can we charge to ur account?or your kia company can give us a car for temporary transport?now i just wanna to know when can i get back my car.
kia company are biggest company why can not get a accessory to repair why need wait a
long time why no any answer date why services so bad?