Vehicle not received
This company is a fraud. I’m sorry I didn’t do better research before sending money. They are advertising vehicles and promising shipment that never arrives. Purchased a vehicle almost 6 months ago and when I kept inquiring about the status I was eventually blocked after being given the run around. There is no number to call and no one will return emails.
Vehicles not received
Please note that we purchased two vehicles from a versioning of this site (same logo used. The website currently being used is https://japancarltd.com/ with the email address [protected]@autocarsjapan.com.
I received an email on March 5th, 2022 stating the following:
Dear International Customers,
We would like to inform you that effective March 5, 2022 we have closed our international office. We are no longer processing payments through the United States of America, and all international accounts has been closed. Due to economical changes between Japan and the USA, we have ended our financial relationship with the USA and the US banks. Our account is currently closed therefore no payments/refund will be processed as the account is invalid. We apologize for any inconvenience this may have caused. Payments will be made to our Japan account only for future transactions. Thanks for your understanding.
Kind regards,
Akihito Ichika.
Finance Manager,
Customer Support 24/7
Japan Car Limited.
Email: [protected]@autocarsjapan.com
Reliable Cars! Great Services!
www.japancarltd.com
After this email I have not been able to get an answer from Japan on the whereabouts of the vehicle. The X1 was paid for since December 2021.
I've attached the payment invoices and confirmations.
Desired outcome: Please refund our money
Have anyone was able to get a refund or was able to contact the bank about this? I am now a victim of this company. I am super sad today.
Hi Macky,
Unfortunately after a year were still trying to get some type of retribution. The banks said that they were unable to help us.
I was scammed on the purchase of a car.
I purchased a Toyota chr 2020 model in august 2021, paid in full. And email was sent that the vehicle was sent via a container, however every month the expected arrival day keeps changing. In their last email to me the said that they had an outbreak of covid cases and all offices are closed, yet they keep advertising vehicles. The blocked me from their page and stopped replying to my emails. I was sent a phone number, i tried calling it, but it keeps saying to check the number.
Desired outcome: I would like to have a refund of my money.
Good Morning Sabrinar, were you able to retrieve the funds?
Is Japan Auto Cars legit?
Japan Auto Cars earns 91% level of Trustworthiness
Perfect Trust Endorsement: Japan Auto Cars achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
The age of Japan Auto Cars's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Autocarsjapan.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Autocarsjapan.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Japan Auto Cars has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Autocarsjapan.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The autocarsjapan.com may offer a niche product or service that is only of interest to a smaller audience.
- Japan Auto Cars protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Japan Auto Cars that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
6 mths after paying still no vehicle
My name is Catherine Hinds of Barbados. On Feb 18 l paid $5000US to a/c # [protected] ID [protected] and $4500 on March 03 same acc for a 2019 Honda crv l have not received the vehicle.
The initial delivery date was April and then May 18. On May 12 l paid $1200 extra, the vehicle was suppose to ship by container
The company has since cut commmucations with me
Desired outcome: My vehicle or the return of my money
Hey Catherine did you ever get back a refund or your vehicle?
Honda vezel 2016
I hereby to make a complaint about this company, I purchased a Honda Vezel 2016 on August 20, 2020. I paid USD 8750, in full amount and they Promise To ship to Georgetown. It's been over two weeks now since I lost communication with them, they block me from social media. I keep emailing them but no response to it. Also they said they are in quarantine. So can anyone help with this situation or I need a refund.
Hey you ever get back your money?
you are stupid and dumb that why the people steal from you all you have to do is research when things too good to be true that is because it is
thanks for these reviews, I was now about to buy their 2017 swift for my daughter but I guess I will be going with SBT Japan... indeed its too good to be true
theft defrauding of vehicle purchase
I am requesting a refund from this company. They advertised a 2018 Nissan Xtrail for sale which i expressed interest in and after I paid for the vehicle the cut off all communications with me. They kept promising to ship the vehicle and then block me from all of the communications channels. I made two payments to these individuals is there an avenue that can be used to pursue them?
They are a fraud company
I own a honda insight car. Engine lubricant that has recently been drained is reduced without any leaks. From an industrial point of view, it is a manufacturing defect. It happened in 2012 for Insight, GP1 and GP2. Is there an alternative to resolve this?
Overview of Japan Auto Cars complaint handling
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Japan Auto Cars contacts
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Japan Auto Cars emailssales@autocarsjapan.com100%Confidence score: 100%Support
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Japan Auto Cars headquartersShiba Koen 2-4-8, Shiba Park Building, A Hall 4F S-Cubism, Minato-Ku, Tokyo, 105-0011, Japan
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Japan Auto Cars social media
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Have you ever get this issue resolved?