Napa Auto Parts — Rude Store Assistant Manager and Worthless Lifetime Warrantee on Parts
I paid $36.75 plus tax for a set of disc brake pads for my 97 GMC Jimmy in 2000. Receipt number 138849. I took the brake pads back today to get warrentee replacements. I was treated like CRAP by the assistant manager of the store. I talked to the manager but he wouldn't take the time to inspect the brakes and said there was nothing he could do. I went to Autozone and bought a set of brake pads with a real Lifetime warrentee for about half the cost. I can take the Autozone brake pads back anytime and get them replaced. I spent about $100 the week before in the NAPA store and I was ready to give them more of my business. Now I will never buy anything from NAPA EVER again because they don't know how to treat their customers or provide the best value for my money. NAPA is a rip-off and I'm going to tell everyone I can not to buy from NAPA!