MoparPartsGiant
Reviews and Complaints

I recently made a purchase of an O2 sensor from MoparPartsGiant. It took a bit longer than I expected for the part to arrive at my house, but it finally made it after 7 days. Unfortunately, when I received it, I was disappointed to find out that it was the wrong part. I immediately contacted their customer service to complain about the error.

However, the way they have handled the situation is not impressive. Instead of being helpful, they are giving me the run around and making it difficult for me to return the part. It seems like they are not running their business professionally at all. It's quite disappointing that they are acting like babies despite being a business.

Honestly, it feels like they never grew out of being breastfed because of how childish their behavior is. It's almost like they are trying to act like Donald Trump with the way they are running their business.

Overall, it's a shame that MoparPartsGiant is giving their customers such poor service. I hope they can learn from their mistakes and improve their customer service, or they will continue to lose business over time.

I placed an order for a chip key for my beloved PT Cruiser by providing its part number to MoparPartsGiant. However, when I received the order, I was appalled to find out that they had sent me a non-chip blank key instead. They had also charged me for a chip key and slapped a $20.00 shipping and handling fee on it.

I certainly did not appreciate the mix-up and the unnecessary charges that came with it. To make matters worse, upon contacting them, they only gave me a credit for half the amount I was charged, and I was even charged a handling fee for the error THEY made. What a bunch of incompetent amateurs!

I've been dealing with car part vendors for more than 45 years, and I've never encountered such an outrageous and unprofessional service like this! Incredibly, they had the audacity to charge an incredulous shipping and handling fee of $20.00 for a blank non-chip key. What a bunch of crooks!

I ended returning the part via regular U.S. mail, which cost me a meager 50 cents only. What a ripoff! I strongly caution you against using the services of these swindlers. You would do well to avoid them at all costs!

Can't say I'm impressed with my experience with MoparPartsGiant. I placed my order on their website and waited for 5 days without receiving any update on my order. I decided to call to find out what was going on and was disappointed to find out that they cancelled my order without even informing me.

When I asked for an explanation, the customer service representative told me that they decided to cancel my order because they realized that the price on their website was too low. I was shocked! Why would a business advertise a price that they are not willing to sell at?

I was told to wait for a few days until they changed the price on their website before I could place my order again. That just seemed ridiculous to me. As a customer, I don't have the patience to wait and keep checking back for a price change.

Overall, MoparPartsGiant's business practice seems shady to me. I would not recommend them to anyone based on this experience. It's frustrating to go through the process of placing an order and waiting for days only to be told that it's cancelled because the price listed on their website was too low.

I recently made a purchase on MoparPartsGiant, specifically an air filter for my trusty Jeep. However, when the package arrived, I was greatly disappointed to see that the box was all beaten up and filled with an assortment of random car parts. I mean, what the heck, man? What am I supposed to do with a bunch of junk that I didn't even order?

After several attempts to contact the customer service team with pictures of the damaged package and its contents, they finally gave me a return label. However, they did not refund the full amount for my trouble. They only refunded the cost of the part and not the shipping. To me, that's just straight-up stealing.

It seems like they do business by intentionally sending you the wrong parts to make things difficult for customers. And then when you finally get around to returning them, they don't even give you a full refund. It's not right, and honestly, it's downright frustrating. I thought I could trust MoparPartsGiant, but apparently not.

If you're looking for reliable car parts and accessories, I suggest looking elsewhere. Don't waste your time and money on MoparPartsGiant, because they're just going to give you a headache. Find a place that actually cares about their customers and not just making a quick buck off of them.

So, I gotta say, I was beyond disappointed with my experience with MoparPartsGiant. The part that I finally received after three agonizing months was totally damaged! Couldn't use it for anything. And when I tried to reach out to them about it, I just got the run around. They stopped communicating with me altogether! Classic case of not standing behind their product.

But it gets worse. After some back and forth, they told me I had to take it up with the shipping company. Can you believe that? Like, I didn't buy from the shipping company, did I? They made the choice to use them, not me. And let's just say that company wasn't exactly the pinnacle of customer service.

So, yeah, I feel like I'm out of my money and out of luck. Save yourself the hassle and stay clear of Mopar Parts Giant. There are way better companies out there who actually give a damn about their customers.

I wanted to give a quick review to share my experience with MoparPartsGiant. I called ahead to check if they had the part I needed in stock, and was told they had 3 of them. However, when I tried to order the part over the phone, I was not able to. So, I went to their website and ordered the part and opted for next day air shipping.

The next day, I eagerly waited for my order to arrive, but unfortunately, two days later I received an email saying my order was cancelled. I was disappointed and frustrated, so I called their customer service to find out what happened. The representative informed me that they could not find the part I ordered. I reminded him that I was told there were three items in stock when I called, but was told that their inventory was off and that they could not fulfill my order.

I understand that inventory mistakes can happen, but it was frustrating and felt like a waste of my time. It would have been better if they checked their inventory before I placed the order online, so that I wouldn't have waited for two days only to find out my order couldn't be fulfilled. I hope they take the proper steps to ensure this doesn't happen to any other customers in the future.

I recently had an experience with MoparPartsGiant that left me extremely disappointed and frustrated. I had ordered a part from them, but when it arrived, it was incomplete. Naturally, I called to explain the situation and ask for a solution. To my surprise, they charged me a huge restocking fee and freight costs for both ways! I was shocked and outraged that they would take advantage of me like that.

In addition to their unfair practices, I discovered that MoparPartsGiant has a reputation for not having knowledgeable parts people. After my experience, I can confirm that this is true. It felt like the person on the other end of the phone was just an order taker, with no real understanding of the products they were dealing with. It was frustrating and made the situation even worse.

When I tried to bring my concerns to the Better Business Bureau, MoparPartsGiant claimed that they did not have knowledgeable staff, as if that was an acceptable excuse for their shady business practices. This only confirmed my suspicions that this company is not to be trusted.

Overall, I would strongly advise anyone considering doing business with MoparPartsGiant to stay away at all costs. The ratings they receive are false and always on the side of the business that supports them. Save yourself the trouble and look elsewhere for your automotive needs.

This website is a really bad place to buy anything car-related. I had a terrible experience with their shipping and returns process. I ordered a part and it arrived broken because it wasn't packaged properly. So frustrating! When I tried to return it, the RMA process was a total waste of time. It's like they don't even care about customer service at all. In fact, I think they actively try to make it difficult. They took forever to respond to my emails, if they responded at all. And when they did, it was always some excuse about not being able to find the right attachment or needing more pictures. It was so frustrating to deal with them, and I ended up having to escalate the issue with PayPal just to get my money back. Save yourself the trouble and just avoid this website altogether.

So, I was in the market for an ABS module for my trusty jeep, and stumbled upon MoparPartsGiant's website. They took my order, charged me for it, and even sent me a confirmation email saying it was being packaged. However, three days later, I got a notification that my order had been canceled due to a price increase on the part. I was absolutely gutted!

When I asked customer service why they couldn't fulfill my order, they just replied with a curt, "price increase." What?! No explanation, no apology, nothing. To make matters worse, the price had more than doubled!

I was obviously not happy and demanded to know when my money would be refunded. They assured me that I would get it back to my credit card within 3 to 5 business days. But until that happens, I am a little bit skeptical.

One thing I noticed when I returned to the website is that the part was still listed at the original price. This does not make sense! As a buyer, I feel cheated and a little nervous to trust the company again.

Overall, I really don't recommend MoparPartsGiant. Their customer service leaves much to be desired and the whole situation was just frustrating. So be aware, if you order something from them, be prepared for the possibility of it being canceled due to a price increase.

So I recently ordered some parts from MoparPartsGiant and boy was I disappointed. They sent me the wrong part and didn't even apologize for their mistake. To make matters worse, they wanted me to print out a return label when I didn't have access to a printer. They didn't want to hear my excuses and I ended up spending $8 to ship the part back to them so they could send me the correct part.

Due to their mistake, I lost two days of work and $250 in income, all because they couldn't be bothered to double-check their packing slip. I felt like I was the bad guy in this situation when it was all their fault.

I highly recommend not using MoparPartsGiant if you want a company who cares about their customers. This whole experience left a bad taste in my mouth. Thank you to Site Jabber for allowing me to share my experience.