SUBMIT A COMPLAINT

[Resolved] MyPrepaidCenter.comprepaid visa

5
C Jul 05, 2018 Review updated:

I have $120 from "Discount Tire" that expired 6/18. The website says the funds remain even if the card is expired. Well- I can't access anything on-line or by phone because both places say the card # is invalid. Very frustrating. I would love to know how to access my available funds with an expired card but you can't find the information anywhere. It seems like a total scam to hand out rebate cards that EXPIRE. It was less than a year even. I will never buy from Discount Tire if they are ok doing business this way.

  • MyPrepaidCenter.com's response · Sep 14, 2018

    Dear Calex425:

    If this complaint is still an ongoing matter please let me know. Contact me via email or by phone.

    Thanks,
    Kent Patterson
    Senior Operations Account Analysis
    Hawk Incentives, a Blackhawk Network Business
    700 State Hwy 121 Bypass Ste 200
    Lewisville, TX 75067
    t: 972.538.7277
    f: 866.964.0552
    [email protected]
    HawkIncentives.com

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

Responses

  • Ke
    [email protected] Jul 06, 2018

    Rebate Special Services

    Dear Consumer Calex425:

    We received your compliant regarding your $120.00 Discount Tire Prepaid Card. At your convenience please contact me at the email address listed below in regard this matter.

    Thanks,
    Kent Patterson
    Complaint Analysis
    [email protected]
    HawkIncentives.com

    Blackhawk Engagement Solutions is now Hawk Incentives, a Blackhawk Network business

    0 Votes
  • @[email protected] Dear Calex425:

    Good afternoon, if this complaint is an ongoing issue for you still. Please provide me with the Prepaid Card # on the front of the card (4204-XXXX-XXXX-XX95) so that I can look into this matter. Please refer to my information listed below with regard to contacting me.

    Thanks,

    Kent Patterson
    Senior Operations Account Analysis
    Hawk Incentives, a Blackhawk Network Business
    700 State Hwy 121 Bypass Ste 200
    Lewisville, TX 75067
    t: 972.538.7277
    f: 866.964.0552
    [email protected]
    HawkIncentives.com

    0 Votes
  • Ot
    Otezla Aug 11, 2018

    Good luck reaching Kent Patterson of Hawk Incentives. I've called and emailed all week long and there has been no response.

    2 Votes

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