The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
MyPrepaidCenter.comprepaid visa

C
This review was posted by
a verified customer
Verified customer
Review updated:

I have $120 from "Discount Tire" that expired 6/18. The website says the funds remain even if the card is expired. Well- I can't access anything on-line or by phone because both places say the card # is invalid. Very frustrating. I would love to know how to access my available funds with an expired card but you can't find the information anywhere. It seems like a total scam to hand out rebate cards that EXPIRE. It was less than a year even. I will never buy from Discount Tire if they are ok doing business this way.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • MyPrepaidCenter.com's response · Sep 14, 2018

    Dear Calex425:

    If this complaint is still an ongoing matter please let me know. Contact me via email or by phone.

    Thanks,
    Kent Patterson
    Senior Operations Account Analysis
    Hawk Incentives, a Blackhawk Network Business
    700 State Hwy 121 Bypass Ste 200
    Lewisville, TX 75067
    t: 972.538.7277
    f: 866.964.0552
    [email protected]
    HawkIncentives.com

Responses

  • De
    Dean McNeal Feb 23, 2021
    This comment was posted by
    a verified customer
    Verified customer

    I have a VISA Debit card from Goodyear for $50.00 that I can not activate. What do I do?

    0 Votes
  • De
    Dean McNeal Feb 23, 2021
    This comment was posted by
    a verified customer
    Verified customer

    @Dean McNeal I have a VISA Debit card from Goodyear for $50.00 that I can not activate. What do I do?

    Reply
    I have a VISA Debit card from Goodyear for $50.00 that I can not activate. What do I do?

    Reply
    I have a VISA Debit card from Goodyear for $50.00 that I can not activate. What do I do?

    Reply

    0 Votes
  • Dc
    D. Cannon Feb 05, 2021

    I received a My PrepaidCenter.com Visa Debit Card two weeks ago after purchasing four new tires at Autohas BMW in St. Louis, MO. I have attempted to activate the card more that a dozen times unsuccessfully. There is no way to resolve this matter other than by phone or on-line. This is starting to feel like a scam (i.e., collecting personal information from unsuspecting consumer for illegal purposes, etc.). Based on my experience with this company, I will not make any future purchases based on a promised credit/debit card rewards program. This entire process has been time consuming and a total waste of time.

    0 Votes
  • Ot
    Otezla Aug 11, 2018

    Good luck reaching Kent Patterson of Hawk Incentives. I've called and emailed all week long and there has been no response.

    2 Votes
  • Ke
    [email protected] Jul 06, 2018

    Rebate Special Services

    Dear Consumer Calex425:

    We received your compliant regarding your $120.00 Discount Tire Prepaid Card. At your convenience please contact me at the email address listed below in regard this matter.

    Thanks,
    Kent Patterson
    Complaint Analysis
    [email protected]
    HawkIncentives.com

    Blackhawk Engagement Solutions is now Hawk Incentives, a Blackhawk Network business

    0 Votes
  • De
    Delete this Account Aug 02, 2018

    @[email protected] Dear Calex425:

    Good afternoon, if this complaint is an ongoing issue for you still. Please provide me with the Prepaid Card # on the front of the card (4204-XXXX-XXXX-XX95) so that I can look into this matter. Please refer to my information listed below with regard to contacting me.

    Thanks,

    Kent Patterson
    Senior Operations Account Analysis
    Hawk Incentives, a Blackhawk Network Business
    700 State Hwy 121 Bypass Ste 200
    Lewisville, TX 75067
    t: 972.538.7277
    f: 866.964.0552
    [email protected]
    HawkIncentives.com

    0 Votes

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