Menu
Write a review
File a complaint
MyEyeDr

MyEyeDr review: New glasses and can’t see through them

J
Author of the review
3:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I’m 67 and have had the same wire frames for 3 years. This time I chose a Michael Kors plastic frame with a new lens. Even with a new prescription the guy didn’t listen to me. I don’t think he knew what he was doing. I have transitional lenses the first third of the lens is for longer distances. Middle third for like upfront distance and lower third for reading. I’ve also been on carnivore and think my vision improved. The new lenses are up too high. In order to see long distance I’m looking through the top trim of the glasses. So that means to drive I’m tilting my head down to see the top of the lenses. This is not normal. Looking straight on is also blurry. I can’t read anything unless it’s up close. I’ve been back once to complain and realized the manager added dots to my lens. I saw only one set of dots, telling me they aren’t transitional lenses. Wow. No insurance cost 1K. Very upsetting.

Confidential Information Hidden: This section contains confidential information visible to verified MyEyeDr representatives only. If you are affiliated with MyEyeDr, please claim your business to access these details.

0 comments
Add a comment
  1. MyEyeDr Contacts

  2. MyEyeDr phone numbers
    Click up if you have successfully reached MyEyeDr by calling +1 (888) 725-5482 phone number 3 3 users reported that they have successfully reached MyEyeDr by calling +1 (888) 725-5482 phone number Click down if you have unsuccessfully reached MyEyeDr by calling +1 (888) 725-5482 phone number 2 2 users reported that they have UNsuccessfully reached MyEyeDr by calling +1 (888) 725-5482 phone number
    Click up if you have successfully reached MyEyeDr by calling +1 (910) 520-6352 phone number 2 2 users reported that they have successfully reached MyEyeDr by calling +1 (910) 520-6352 phone number Click down if you have unsuccessfully reached MyEyeDr by calling +1 (910) 520-6352 phone number 0 0 users reported that they have UNsuccessfully reached MyEyeDr by calling +1 (910) 520-6352 phone number
    100%
    Confidence score
    Director Of Recruiting
  3. MyEyeDr emails
  4. MyEyeDr social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 28, 2026
  6. View all MyEyeDr contacts
MyEyeDr Category
MyEyeDr is ranked 17 among 64 companies in the Glasses and Lenses category