My company was willing to pay a company to come in and give us custom prescription safety goggles. We only had to have our prescription sent since I had done it so early ago at MyEyeDr. I called the office, and she asked for my name birthday cell no. and then faxed it over and confirmed it was sent. Weeks later I get an email from the goggle company that they never received my prescription, so they cancelled my order. Now I have to pay out of pocket $500 because some new hire didn't do her job right and the new safety goggles are mandatory at my job.
Claimed loss: $500
Desired outcome: For people to be aware of their poor training and lack of empathy towards their customers when they are at fault.
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