Menu
mSpy

mSpy review: Mspy app

B
Author of the review
6:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, i wanted to check out the mspy app and i was kind of wondering if the app works or not so i decided to try it out. I choose one of the offers for around 50€ but i regret it and cancel the confirmation from my bank account. Again i try to pay another subscription but i was always hesitant. So i cancel the confirmation again from my credit card. As soon as i don’t confirm, i get another offer for a one day trial. And that is exactly what i wanted, to see if the app actually worked. Mind you i went through with the payment for the one day trial only, which was 2.87€. Then i proceeded to check my bank account and i was charged for both the payements i didn’t confirm and it’s a total of 105€. The best part is that the app DOESNT WORK! I have been asking for a refund for days on end. The app doesn’t work at all, i actually logged my own icloud, to hack my own icloud because i know the password for sure and it didn’t work at all. I have proof of everything i say. I also can’t cancel the payements or block their account on my credit card. I am very stressed, in this economy to charge someone 105€ for NO REASON, its a crime. I have sent maybe 20 emails. You can clearly see on thr pictures i joined below, that i recieved 3 emails for 3 subscriptions and the only one i payed was for 2,87€. Plus on my bank statements, you can clearly see that there is no website joined on the online payment, which is very weird. I cannot cancel or block the app at all.

I wouldn’t like to go to the authorities but i’m afraid i won’t have a choice.

Claimed loss: 105€ (for no reason)

Desired outcome: A refund for gods sake

Confidential Information Hidden: This section contains confidential information visible to verified mSpy representatives only. If you are affiliated with mSpy, please claim your business to access these details.

View 0 more photos

More mSpy reviews & complaints

mSpy - Functionality and refund policy 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - I want my money back
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Website was untruthful, company unethical
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - you won't receive refund for useless software 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - be careful!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - terrible service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Complaining mspy very tricky to trap you into hang man situation, they should mention the rooting, procedure before asking a customer pay,
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Does not work, refuse to refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - No refund from mSpy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Billing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment