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Sedgwick Claims Management Services Customer Service

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Sedgwick Claims Management Services, Inc.

P.O. Box 171816
Memphis
Tennessee
United States - 38187-1865

Customer Support Phone Numbers

+1 800 221 5473(Brea, CA) 65 51
+1 818 557 8000(Burbank, CA) 7 7
+1 800 731 1005(Calabasas, CA) 5 6
+1 310 253 7500(Culver City, CA) 2 5
+1 818 997 3500(Encino, CA) 2 4
+1 562 981 1700(Long Beach, CA) 8 3
+1 209 830 5310(Tracy, CA) 3 1
+1 510 302 3000(Oakland, CA) 2 4
+1 800 225 2998(Oakland, CA) 3 3
+1 866 229 0015(Ontario, CA) 4 8
+1 714 258 5000(Orange, CA) 3 6
+1 800 939 4911(Pasadena, CA) 4 5
+1 925 965 4291(Pleasanton, CA) 4 7
+1 925 598 6980(Pleasanton, CA) 4 2
+1 916 568 7394(Rancho Cordova, CA) 3 5
+1 800 597 7677(Rancho Cordova, CA) 5 3
+1 916 851 8000(Rancho Cordova, CA) 4 3
+1 888 737 7726(Riverside West, CA) 2 4
+1 951 275 5400(Riverside, CA) 3 5
+1 916 771 2900(Roseville, CA) 7 2
+1 858 636 6200(San Diego, CA) 8 1
+1 866 210 5264(San Jose, CA) 5 5
+1 925 988 1500(Walnut Creek, CA) 5 4
+1 818 591 9444(West Hills, CA) 9 7
Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring counts; the company takes care of people and organizations by delivering cost-effective claims, productivity, managed care, risk consulting and other services through the dedication and expertise of more than 14,000 colleagues in some 275 offices located in the U.S., Canada, U.K., and Ireland.
Brea, CA
Fax: +1 859 264 4062

Burbank, CA
Fax: +1 818 557 8001

Calabasas, CA
Fax: +1 866 295 1204

Culver City, CA
Fax: +1 310 253 7540

Encino, CA
Fax: +1 818 997 3555

Long Beach, CA
Fax: +1 562 981 1745

Tracy, CA № 978
Fax: +1 859 264 4063

Oakland, CA
Fax: +1 510 302 3270

Ontario, CA
Fax: +1 909 483 3313

Orange, CA
Fax: +1 714 258 5001

Pasadena, CA
Fax: +1 877 393 0016

Pleasanton, CA
Fax: +1 859 264 4063

Rancho Cordova, CA
Fax: +1 916 568 5503, +1 916 851 8077

Riverside West, CA
Fax: +1 859 264 4062

Riverside, CA
Fax: +1 951 275 5499

Roseville, CA
Fax: +1 916 771 2990

San Diego, CA
Fax: +1 855 259 7511

Walnut Creek, CA
Fax: +1 925 933 9559

West Hills, CA
Fax: +1 818 591 7664
Plus

Sedgwick Claims Management Services Complaints & Reviews

Sedgwick Claims Management Services / denial of my std disability claim b825024715-0001-02.

Cl
May 22, 2019

Hello. My name is Cleveland. I work for AT&T. Sedgwick CMS is my employers disability carrier. Recently I've experience some very bad health news. My Kaiser doctor requested a modest amount of time off of work for me from 5-3-19 to 7-3-19, and provided all clinical notes, blood test ect...

Sedgwick / auto claim, i'm not getting any help at all with my claim. will not return phone calls.

Ku
Apr 12, 2019

On Mar 4th I was involved in an auto accident with one of your clients. I call his insurance company Old Republic Ins Comp policy # MWTB 313946 and filled a claim, # 301921184290001. I was connected with Sedgwick the agents name is Dewane Wimbley out of Pompano Beach Florida. In the last...

Sedgwick Claims Management Services / process claims handling and denial

Ko
Feb 20, 2019

Was on short term disability, Doctor released me to go back to work 4 days after leaving his office. My claim was denied because agent indicated that the doctor had not indicated why I could not return the following day instead of the 4 days late he wrote on my release to work papers. I wa...

Sedgwick Claims Management Services / delivery

Ta
Feb 19, 2019

Sears delivered a refrigerator. 1 1st delivery broke my screen. Forced the screen opened and pulled the screws out of the doorway. At the same time fridge came dented. Delivery people came back after fighting with then about the sent. New delivery people took of freezer door and replaced it...

Sedgwick Claims Management Services / wc claim

Ka
Feb 18, 2019

I was injured on the job at Family Dollar, store # 3432, in West Point, MS. and a manager was suppose to file an injury report on Dec. 4, 2018. I had called the nurse help desk, which is required, and they told me that I could not file the report myself, and that a manager would have to...

Sedgwick Claims Management Services / car starter installation gone terribly wrong

Sb
Jan 28, 2019

Appointment was on Thursday January 17, 2019 at 9:00am At Best Buy #434 4707 Valley View Blvd, NW Roanoke, Va 24012 Phone 1-540-362-4080 Arrived before 9:00 I was the first appointment scheduled The technician checked my ticket and saw that the car starter that he was to use was not in stock...

Sedgwick Claims Management Services / customer service

Sh
Jan 11, 2019

Absolutely HORRIBLE customer Service. HORRIBLE Claim # L1818145054. Since Dec 14th it has been silent on Sedgwick customer service. When you do FINALLY speak to someone, they tell me that she will email or call us the next day with a update. NOTHING. I called a few days later to speak to...

Sedgwick Claims Management Services / refrigerator

An
Jan 02, 2019

A claim was filed on a refrigerator delivered to me by Sears. The I.D. # is -3633754. We requested a discount for a large, visible scratch. It was reported same day of delivery. My name is Anne Marie Ray. Phone number is 505-879-7491. It was the second damaged refrigerator deliverd to u...

Sedgwick Claims Management Services / wrongfully denying my claim

Sj
Dec 21, 2018

I went out of work with United Heathcare for severe depression on 10/17/2018. Later that month after I was still feeling down I went to see my physiologist who kept me out of work until 12/04/2018. I reached out to Sedgwick to start my disability leave and my dr filled out all of the...

Sedgwick Claims Management Services / personell property

Ly
Dec 20, 2018

This company refuses to pay the full value of my personnel property and out of pocket expenses due to their negligence. I have provided all documents and pictures for my personnel property and I am getting the run around about my claim. Accident date 11-01-18 sedgwick is handling thi...

Sedgwick Claims Management Services / workers comp mismanagement

Ta
Dec 03, 2018

I was injured at work 3/13/18 and was deemed unable to work in April due to new restrictions resulting from that injury. It was determined that I had a torn labrum that needed surgery and I would not be able to return to work until that happened. I eventually had surgery on 9/27/18 with...

Sedgwick Claims Management Services / auto insurance

Be
Oct 17, 2018

I have an open claim with Sedgwick insurance, my auto accident was well over a month ago! My car was declared a total loss before I even spoke with my agent. He dragged my claim out for two weeks and claimed he was waiting on the total loss report which occurred two weeks prior to him...

Sedgwick Claims Management Services / extended leave approved but walmart wasn’t updated

Sh
Oct 05, 2018

My daughter, Patrica- recently got an extended leave approved through Sedgwick. There are some problems going on and she was being harassed by some of an ex employees family members. Her manager Margie - was spreading lies about her and being really rude and nasty with her. So instead of...

Sedgwick Claims Management Services / claims

Mi
Oct 04, 2018

I'm only giving one star because 0 is not an option. They handle Targets insurance issues, I guess? A target employee hit my car with the cart machine. The agent I have been forced, and I mean forced to deal with Kyle Ewert (I've asked for another one almost every time I talk to them...

Sedgwick Claims Management Services / refrigerator repair by sears home

Kr
Sep 29, 2018

denied claim on a fridge repair job gone wrong by Sears Home. The refrigerator only needed a fan motor replaced on initial inspection. By the time a different technician came back to install the fan motor, he cut the evaporator coil and rendered the entire unit not working. They ordered a...

Sedgwick Claims Management Services / short term disability

Dv
Sep 20, 2018

I was off work for 6 months of unpaid medical leave, The screws were twisting in my ankle so my Doctor took me off work till they could do surgery to remove 8 screws and metal plate, they tried therapy to move the screws away from my ankle joint, I had them removed and was down with a...

Sedgwick Claims Management Services / repair damage

Ki
Sep 15, 2018

My refrigerator was damaged 6/19/18 when repairman pushed it into my granite countertop. I filed a claim submitted pictures but can't get Jason Torres the adjuster to call back. Can't get anyone to call back supposedly have been transferred to supervisor left 4 messages with a Lisa and one...

Sedgwick Claims Management Services / accessing my claim

93
Sep 11, 2018

Their phone system is a nightmare. Prompts are virtually buried under a tidal wave of information that doesn't pertain to what I needed. The automated system is deaf or simply unwilling lol to "hear" the date I needed to report. Used the phone's keypads=NOPE, no luck. Tried to use their...

Sedgwick Claims Management Services / short term disability

Sa
Sep 07, 2018

There could not be a more corrupt and unethical insurance company. They denied my claim before the due date saying they had not received proper paperwork when I had 5 more days to send more information. They will "lose" emails and faxes from your health care providers. Their independent...

Sedgwick Claims Management Services / unauthorized supplement

Ti
Aug 27, 2018

I went on a short term disability leave which was approved for May 1, 2018 to August 12, 2018. When initiating my class I advised the rep that I did not want to supplement my time due to having of the year left with kids and would never know what may happen. I also had a preplanned...

Sedgwick Claims Management Services / 7/15/18 I went into kroger to pick up test strip.

Be
Aug 12, 2018

I Beverly Slater went into store to get my True Metrix Blood Glucase filled. I made it home and check bag with product and had only 1 box of test strips I call pharmacy and inform them I had only 1 box and will be back for the other box. When I arrived back I showed them only box in bag, I...

Sedgwick Claims Management Services / workers compensation

St
Jul 30, 2018

Sedgwick CMS refused to cover ongoing treatment of an ankle injury I had sustained at Reyes Holdings LLC. My claims examiner, Cherie Passarella, was almost never available to talk and so I had to communicate with her supervisor, Kasey Weber for most of the time. Kasey said I could go to to...

Sedgwick Claims Management Services / dishwasher repair

Ga
Jul 27, 2018

Sears repaired the motor in my dishwasher, they came back again on 7/13 as the dishwasher was leaking over my wood floors. we called and had them come out as soon as we noticed the leaks, the repair guy confirmed there was a leak and he fixed it. However our wood floors are now ruined. I...

Sedgwick Claims Management Services / pain management and the adjuster's attitude

Tr
Jul 02, 2018

30189639998-0001 grinnell, tracy pet smart wcb#2073351 I worked for petsmart and had and incident that resulted in a neck injury (2/23/18). The injury to my neck I first thought was a pulled muscle so I didn't seek medical attention until a week after because it was not getting better. I...

Sedgwick Claims Management Services / short term disability

Da
Jun 26, 2018

On May 8 th I received a double transplant and since then have had nothing but trouble with my claims manager Timothy Pulumbo. I was only given 6 weeks disability for a procedure that is a minimum of 12 weeks I work for Walgreens and my employee number is 1783548 I received my first call...

Sedgwick Claims Management Services / short term disability

Te
Jun 20, 2018

I have been on Short term disability since January 23rd and I have had nothing but issues with my claim adjuster Patricia Cline. I'm out for pulmonary embolisms which were quite large. My cardiologist put me out originally for 3 months but because I have a heart condition he carried it out...

Sedgwick Claims Management Services / workman's compensation care

Ka
Jun 18, 2018

I am an employee of SkyWest Airlines who had a work injury and had to file a Workman's Comp claim. It has been nothing short of a nightmare. I have been continuously lied to, mishandled and mistreated by your claims adjusters. I started out with Lisa Miller, and was transferred to Jennifer...

Sedgwick Claims Management Services / short term disability

Ef
May 31, 2018

I had to go on Short term disability for a heart condition, I was undergoing to undergo surgery and treatment. Sedgwick requested for paperwork to be faxed by my surgician and cardiologist several times; they claimed they never received it any paperwork. After two weeks of going to my...

Sedgwick Claims Management Services / claim processing

Mk
May 11, 2018

The AT&T- owned pole in front of my house is leaning and caused damage to the house I purchased. I filed a claim with Gulf Power who promptly came out, assessed the damage, added slack to the power line connected to the pole, and informed me that the pole belonged to AT&T. I filed the...

Sedgwick Claims Management Services / lack of proper medical care

Vo
May 08, 2018

I was a icu RN and hurt my back in 1993..I became totally disabled 8 years ago..my medical care is suppose to be covered by Sedgwick cms..What a joke..Iwas awarded future medical but every time my md request anything it is denied by this scum company..I haven't seen a spine specialist at...

Sedgwick Claims Management Services / service provided

Br
May 08, 2018

I had an insurance claim with your company which is (Sedgwick). While was filed through a claim on home depot of Alexandria, Louisiana. My claim was investigated (poorly) I might add. However after several weeks and after being told I would be contacted within (24-48 hrs) from the date my...

Sedgwick Claims Management Services / short term disability

Dv
Apr 25, 2018

I've been off work on short term disability since December this is now the end of April they still haven't processed my claim I've had no income for 4 months I will be living on the streets starting the beginning of next month because I've lost everything due to Sedgwick . I've had two...

Sedgwick Claims Management Services / my disability

Ca
Apr 10, 2018

I have worked for Walmart for 11 years and it's been a fight from a he beginning. I started to work for Walmart 2007 as time went by I had a lots of headaches, did not think anything of it. How ever my headaches did not stop. To make a long story sort. I had brain surgery, 2007. My...

Sedgwick Claims Management Services / slipped at store and was basically told it was my fault

Je
Feb 16, 2018

On 12/02/2017 I slipped and fell in a Target store. There was liquid on the ground . At first I received a letter stating Target was responsible and then received a call followed by a letter denying my claim as it was just an unfortunate accident. I missed 10 hours regular work plus 15...

Sedgwick Claims Management Services / services

Ga
Feb 06, 2018

Had a tooth broke and provided all information and dential records..had to drive 35 miles one way just to get a estimate for the adjuster... then she lost it 3 weeks later ..had to go back 2 more times for her..over 200 miles both ways...this has been going on since October 2017...thats 4...

Sedgwick Claims Management Services / various issues with disability claim

Ct
Feb 05, 2018

Sedgwick took over my company's disability management on December 4, 2017. Up until then, we had an internal department which dealt with our claims seamlessly. As soon as Sedgwick took over, I began to have nothing but problems with my claim. First, there was no way to contact my new...

Sedgwick Claims Management / disability pay

Li
Jan 29, 2018

I have had my physicians send in the paperwork that they filled out stating that they have examined me and that I am not able to return to work. Everytime the doctors send in paperwork it seems to be denied or its never even looked at. Because when I call I am told that the medical...

Sedgwick Claims Management / I am having problems getting my medical needs and medication needs met. my attorney and I are requesting a medical buy out.

Es
Jan 19, 2018

My Name Is Estella Mimms Claims # 45000-09-00974. Social Security # 555-72-6601. Date Of Injury 10/29/2008. 12433 Antelope Dr. Victorville Ca. 92392. 760 488-1086. I Am Having Problems Receiving The Medical Treatment I Was Awarded. Your Representatives Don't Return Calls, I Am Contantly...

Sedgwick Claims Management / my car

De
Jan 18, 2018

I was reseeded in my car by one of your rentals .The person who hit me said that Sedgwick would pay me.When I first filed my claim I was told that my damages will be recovered through Sedgwick.The accident occurred on 11 /24/2017.My name is Denise Forte..y claim number is: 178055730.My...

Sedgewick Claims Management / dishwasher

Pa
Dec 07, 2017

GE Dishwasher purchased at Home Depot in Frankfort IL leaked and did damage to my kitchen hardwood floor. Home Depot referred me to GE who referred me to Sedgwick Claims Management. Their claims adjuster ( Mark Silverthorne, 704-423-1019, [email protected]) said in order to...