I submitted a claim from when I was in the hospital. I submitting supporting documents from the hospital. It was still denied. I am a single mom with a failed kidney. I clearly could have not done it. I was hospitalized. Still they denied it. I regret not using a bank. This company is just as responsible as the thief they are participants in the fraud. I am in contact with KHOU and Night Line producer. I have started a petition for college campuses in Houston to not use Money Network. Also campaigns on social media. I will tell every news stations who wants and interview how you all stole from me. While I was sick and did nothing to correct the situation. Hopefully nobody uses this card. Because this company is not for the customer. They aid in fraud. The managers are rude and nasty. The investigators are not good. I have a Loss Prevention backgroud I'm embarrassed to know yall have such a department. Dispute department is a joke. This company isnt a bank they are a institution who uses fees to steal money and impersonate a true bank.