Money Network
reviews and complaints

My family recently had a terrible experience with Money Network. Someone stole our wallet and withdrew $500 from our account using an ATM. We immediately filed a police report and even found out the license plate number of the truck the thief was driving. The police are actively searching for the culprit, but Money Network has the audacity to claim that there isn't enough information to return our stolen funds.

It's absolutely ridiculous that a company like this can get away with treating their customers so poorly. The people who review these cases are nothing but cowards. I've been calling them for six months now, and they keep telling me there's no news. They denied our claim and only told me two months after the fact. How can they call themselves a business when they treat their customers like this?

I have a feeling that Money Network is able to get away with this because they're based in a foreign country. Every single person I've spoken to has had a foreign accent, and I guarantee you that none of them are from America. They're all crooks, and I'm going to make sure that everyone knows it. I'll submit this review until the day I die because they owe me my Goddamn money.

I recently had a problem with Money Network and I want to share my experience. My EIP card was stolen from my mailbox by my ex and she spent all the money. I reported it to Money Network as soon as I realized it was stolen and they said they would investigate. I told them who took it and what she spent it on (gambling). They told me it would take 45 days to complete the investigation. I told them I was broke and couldn't wait that long, but they didn't seem to care. I had to wait and wait, but my bills didn't wait. I lost my home and had to move into my pickup truck.

On or about the 45th day of the investigation, I received a deposit for $80. I was expecting $600, so I called Money Network again. They told me to wait for another week. After a week, I received a paper CV in the mail stating that the case was closed and I wouldn't get any more money back. I was shocked and frustrated. I told them who did it and what she did with the money, but they still denied me my money.

I feel like I've been ripped off and screwed at the same time. This is not the way to conduct business. I hope that Money Network has a collapse in their bank and loses all their assets. They need to feel what I feel. It's not fair that I lost my home and had to live in my pickup truck because of their slow investigation and lack of care for their customers.

In conclusion, I wouldn't recommend Money Network to anyone. They don't care about their customers and their investigations are slow and ineffective. If you want to keep your money safe, I suggest finding a different company to work with.

I gotta say, I'm pretty disappointed with Money Network. Like a lot of other folks out there, I've had a pretty rough time with this company. I mean, seriously, my card got hacked and all my money was gone! I found out on a lazy Sunday afternoon, and let me tell you, it was not a good feeling. I called up Money Network right away, and they did send me a new card pretty quickly, which was nice. But when I asked about my missing $117, they told me I'd have to dispute it.

Now, I don't know about you, but I'm not exactly an expert in the world of financial disputes. So when I talked to the person on the other end of the line, who spoke in broken English, I had a hard time understanding what they were saying. It was frustrating, to say the least. And then, about a week later, I got a letter in the mail saying that I'd lost the dispute. Apparently, there were "red flags" about what I'd said, even though it was pretty obvious that one transaction had taken all my money.

I tried to dispute it again, but no luck. Money Network said the matter was closed, and that was that. It's crazy to think that I had to fight so hard just to get my own money back. And to top it all off, I felt like they were basically calling me a fraud. Not cool, Money Network. Not cool at all.

I'm definitely thinking about switching to Chime as soon as I can. I mean, why else would Money Network have people disputing transactions who can barely speak English or talk super fast like they're in a car commercial? It seems pretty fishy to me. And if you look at all the other reviews out there, it's pretty clear that a lot of people feel the same way. Money Network, you've got some serious work to do if you want to win back our trust.

So, I talked to this lady named Gabby from Money Network's customer service, and she told me that the card they sent me almost a year ago expired. The card was supposed to expire in June 2023, but they switched contracts from BOA to Metabank, and that's why it expired. Gabby and her supervisor, Jess, told me that Metabank doesn't have customer support, which is pretty frustrating.

For the past five months, they've been taking $5 out of my account every month, but they haven't sent me a new card. Instead, they just canceled the old one. I asked them to reimburse me at least $5 and give me access to my money, but they said I had to wait for a new card to access my money, which would then charge me an additional $5 for April.

All I wanted to do was pull my money out of the account and have it transferred, but they made it so difficult. Luckily, I was able to transfer the money today, but they charged me a $3 fee for it.

This was money that I worked hard for and was taxed for back in 2015 when I was with a temp agency. Somehow, I lost over $30 to them in fees from their runaround and new contracts that I never signed. It doesn't seem right that they can just take my money like that.

I asked them to reimburse me for the fees, but they wouldn't even waive the $3 transfer fee. They said they would send in a request, but they wouldn't CC me on the email, and they wouldn't reach out to let me know the status.

I'm just wondering if anyone else has had this problem with Money Network. Are there any lawsuits filed against this company? It seems like they're taking advantage of people and getting away with it.

I been using the same card from Money Network for a good 5 years now. But recently, I had a really bad experience with them. My stimulus check money got stolen off my card! Can you believe it? I was so upset and angry. The thief used my money overseas to buy pizza from Papa John's, a PlayStation, and even gave tips to their family and friends. I immediately called Money Network to dispute the charges, but they told me I had to wait for paperwork. It's been a while now and I still haven't received the paperwork. But guess what? They denied my claim! I lost over $700 and I was in tears.

I tried to dispute and appeal the claim multiple times, but they kept denying me. I did some research and found out that this same thing has happened to other people too. It seems like Money Network is stealing our money! It's a huge scam. They're making money by stealing from us. It's funny because before my money was stolen, I barely had $100 on the card and no one touched it. But as soon as my payment hit, my money was stolen overseas that fast! And when I call them to dispute the charges, some foreign or overseas person answers.

Don't give up, people! The truth will eventually come out that Money Network is stealing our money from America and funneling it into foreign countries for their families and friends. One day they will get caught. They are giving out our card numbers and information. There will eventually be a class action suit against them, mark my words.

Oh, and by the way, I still haven't gotten my money back. And now I only have $6 in my account. I wonder if they're going to steal that too...

MoneyNetwork is a company that I would not recommend to anyone. My experience with them has been nothing short of a nightmare. Let me start by saying that I received a deposit of $1,163.57 on 7/9/20, which was supposed to be my paycheck. However, upon checking my account balance, I noticed that it was $326 short of what it should have been. This was just the beginning of my problems with this company.

Since then, my account balance has been fluctuating by hundreds of dollars every day. For instance, I recently made a purchase of a car vacuum cleaner at Target for $31.97. Before the purchase, my account balance was $797.51, but after the purchase, it dropped to $501.32. This is a huge difference, and it's not the first time it has happened.

I decided to call the MoneyNetwork toll number on 7/11/20 to inquire about these discrepancies. However, their 24/7 customer service statement is false. I was on the phone for 20 minutes, and all I heard was, "We are unable to process your request, we are transferring you to the next available agent." It was like a broken record that never stopped.

I was furious at this point. I felt like I had been taken advantage of, and I wanted my money back. I searched for "corporate money network" on my search engine, but nothing came up except for the MoneyNetwork homepage. Then I searched for "MoneyNetwork reviews," and that's when I realized that I had been scammed.

I am writing this review to warn everyone to stay away from this company. Tell your employers, family, and friends to be aware of MoneyNetwork. They are nothing but American Greed Incarnate.

I've been using Money Network for a long time now as the card that my sub-contracting business deposits our weekly pay onto. I haven't had many issues until recently. I got a call from someone who claimed to be from the fraud department, asking me if I authorized a purchase in Florida at a Walmart for $150. I said no, and he told me that my account was compromised and that I needed a new card mailed out. He asked me for some personal information and said that the new card would be expedited and should arrive in a few days. I waited for two weeks, but nothing arrived. I called Money Network back, and they said that they had no record of me speaking with anyone. They asked for my personal information again and said that a new card was coming.

Fast forward to this week, which is a month later after receiving a new card. Things were going well until I got my weekly pay deposited at 12:30 am. Not an hour later, I went to the ATM to withdraw it, but there was nothing there. I did see a transcheck purchase for $350 on the transactions, which I didn't make. I immediately called customer service and told them that someone made an unauthorized purchase on my account, and I wanted my money back. At first, the woman told me that she was sorry that it happened, and they would refund it back to my account in 24-48 hours. They would also send a new card. I called today to get the tracking number after 24 hours, and this woman told me that I had to fill out a form and wait 10 days to see if they would decide to refund my $350. But my new card with nothing on it was on the way.

I can't believe that this is how they run their business. They let people steal money out of accounts and then tell them that it's okay, they're refunding it back. Then they say, "Oh, sorry, you need to fill out forms and wait until we decide if you get it back." What a joke this place is. They're scam artists. Don't ever believe them when they call you out of the blue and say that they're from the fraud department. Hang up.

I gotta say, if I could give Money Network a rating of zero stars, I totally would. Let me tell you, during this whole COVID-19 mess, I had a real shocker when I tried to pay my bills and my card just wouldn't work. Now, I know for a fact that my card doesn't expire until next year, so I was pretty confused. I called up the company and they told me that my job had put a hold on my card because my address wasn't updated. But hold up, isn't that illegal? I mean, my job shouldn't have any say in whether or not I can access my own money, right? So, I'm thinking that Money Network shouldn't have put that hold on my card in the first place.

But here's the real kicker: this company has been making me jump through hoops just to get my own money back. I've been calling them up, asking them to close my account, but they keep telling me that I need to send them more and more documents just to prove that I am who I say I am. First, they wanted a utility bill, but I live with roommates and the bill isn't in my name, so I couldn't send them that. Instead, I sent them a hospital bill and my Pennsylvania Unemployment, both of which had my name and address on them. But even after sending them everything they asked for, they still wouldn't lift the hold on my account.

So now, my only option is to close the account, but get this: they're making me email them a request to do so. I mean, seriously? I've been going back and forth with them for two whole weeks now, and they still haven't even acknowledged my request to close the account. And to top it all off, they're doing this during a pandemic when people are struggling to pay their bills. I mean, I'm one of those people, and $1873.82 is a lot of money for this company to be playing games with.

Honestly, I am beyond dissatisfied with the service I've received from Money Network. I really hope that someone from their social media department sees this review so I can talk to someone higher up in management. This is just wrong, plain and simple.

Money Network is a complete disaster! They don't even try to keep your money safe from those pesky thieves out there. I mean, come on! What kind of card is this? And don't even get me started on their customer service. It's the worst I've ever experienced.

Let me tell you a little story. My card got stolen and someone made a purchase for a flight to Amsterdam for $159. Now, I don't know about you, but that's not something I would ever buy. Did Money Network even bother to ask me if this was a legitimate purchase? Nope. They just let it go through without a second thought.

When I finally got a hold of them, they told me they couldn't cancel the purchase and that I needed to call the merchant. What a load of nonsense! I got the run around and ended up losing $159. Can you believe it? Needless to say, I'm getting rid of this trash as soon as possible.

If you're thinking about using Money Network, I would strongly advise against it. They don't care about your money or your safety. Save yourself the headache and go with a different card. Trust me, you'll thank me later.

I gotta say, I've had some trouble with Money Network. I've been trying to pay my bills, but it seems like every time I do, I get hit with some kind of fee. And when I try to figure out what's going on, it's like nobody wants to help me out.

One time, I paid a bill for $270, and I got a confirmation number and everything. But then the company I was paying said they never got the money. I mean, what the heck? I know I paid it, and I've got the proof right here. But Money Network won't do anything to help me out.

It's like they don't care about their customers or something. I mean, I'm just trying to pay my bills and do the right thing, but they're making it so hard. And now I'm out $270 because they won't help me find the money.

Honestly, I wouldn't recommend Money Network to anyone. They're just not reliable, and they don't seem to care about their customers. If you're looking for a better way to pay your bills, I'd suggest looking elsewhere.

Money Network ain't great when it comes to disputing charges. You can't just do it from the app, you gotta call 'em up and wait for paperwork. I had to dispute a charge back in December and they told me I wouldn't get my money back until mid-February. That's a long time to wait, especially when you're already struggling. And to make matters worse, I never even got the paperwork I needed to dispute the charge.

I tried to get them to speed up the process, but no one was willing to help me out. Even with everything going on with the virus, they didn't seem to care about my situation. And to top it all off, I found out that the IRS dropped them, so I can't even get my stimulus check through them.

As soon as I get my money back, I'm closing this account. I can't deal with this kind of hassle and incompetence. It's just not worth it.

I had been using my Money Network card for a while now and it had been working perfectly fine until today. I was in a bit of a rush and needed to make a purchase, but my card just wouldn't work. I was frustrated and confused, so I decided to call the customer service department to see if they could help me out.

To my surprise, the representative on the other end of the line told me that the issue had only been going on for less than an hour. I knew this was a lie because the last time I had tried to use my card was almost two hours ago. I was disappointed that they would lie to me like that, but I decided to give them the benefit of the doubt and wait for the problem to be fixed.

The representative told me that the issue would be resolved by tomorrow, which was not ideal for me because I needed to make a purchase today. My husband and I had plans to go out to dinner, but we almost got the cops called on us because my card wouldn't work and we couldn't pay for our meal. It was embarrassing and frustrating, but we managed to call a family member to pay our bill so that the restaurant wouldn't call the police.

Overall, I was disappointed with the way that Money Network handled this situation. The representative lied to me and didn't seem to care about the inconvenience that their mistake caused me and my husband. I hope that they can improve their customer service in the future and avoid situations like this from happening again.

I recently tried using the Money Network card to pay my bills, as their website claims that it can be used to "Pay all your bills." However, I was disappointed to find out that this was not entirely true. I attempted to pay for my Spotify and phone bills, but the card was not accepted. Despite having enough funds on the card, I was unable to use it for these payments.

Furthermore, the website also states that if you have a bank account, you can transfer money from your Money Network account to your bank account. I decided to give this a try, but unfortunately, it did not go as planned. After waiting for five days, I received a notification stating that the transfer was unsuccessful. To make matters worse, the money disappeared and was not returned to my Money Network account or my bank account. I lost $200 in the process, which was highly disappointing.

Overall, I found the Money Network card and website to be highly disappointing. Despite their claims, the card cannot be used for many things, and the website's features do not work as advertised. It is frustrating to have money disappear without any explanation or resolution. I would not recommend this card or website to anyone looking for a reliable financial tool.

This service called Money Network (moneynetwork.com) is something that I wouldn't wish on my worst enemy. They hold your money hostage and make it so hard to understand their rules and regulations. It's like they want to confuse you with all their legal jargon and fine print. They don't even tell you where the fees apply, you have to go on a wild goose chase to find out. They tell you to "See section 4, part 20, subheading (f), now go online" just to find your "fee schedule". Why wouldn't they want to tell you upfront where the fees apply? It's like they want to sneakily apply fees wherever they can and hope that you don't catch on. I mean, who charges you $3 just to move your pay into your real bank account? That's just ridiculous!

I am seriously considering taking legal action against this company and my employer. I know that they have an army of lawyers who have done everything just to skim the edge of legality with this foul, corporate robbery. It's not fair that they can just take advantage of hardworking people who just want to get paid and use their money as they see fit. It's like they don't care about their customers at all.

I would advise anyone who is thinking about using Money Network to think twice. It's not worth the headache and frustration that comes with it. There are other services out there that are more transparent and customer-friendly. Don't fall for their tricks and don't let them hold your money hostage.