Monese
reviews and complaints

Really slow, and it seems like it’s more luck than judgement as to whether you will receive withdrawal. I have emailed a few times as we are nearly in April and it is highly unreasonable to be waiting that long past the expected date. I am told the same copy and paste message, which is very frustrating. I'm still no closer to getting my funds or a reason to why its taking so long, when I've provided evidence.

So, I gotta tell ya, I had a real bad experience with Monese. They went ahead and blocked my account outta nowhere, without givin' me any reason or explanation. Can ya believe that? And get this, when I tried to reach out to their support team, they had no clue why they did it. Ain't that somethin'? Now I'm stuck here, waitin' for them to get back to me, with no idea when that'll be. It's like dealin' with a bunch of crooks, I tell ya. My advice? Stay far away from 'em!

I wouldn't recommend Monese at all. They have the power to shut down your account whenever they feel like it, leaving you without access to your money for days on end. And the worst part? They won't even bother explaining why they did it. It's better to steer clear of them and look for another company that operates with honesty and transparency. There are plenty of better options out there.

The Monese app is super clean and easy to use. It's like, really simple, you know? And the best part is that you can instantly add money to your account and send it to your friends and fam for free. It's like, the bomb!

Oh, and here's the cherry on top: if you sign up using my code KOURL869, you'll get 25 bucks for free! How cool is that? It's like a win-win situation, my friend. And hey, you can even share your own referral code with your buddies and make some extra cash. Sweet deal, right?

So yeah, keep doing your thing, Monese! You're killing it!

I'm really happy with Monese, you know? It's like a total game-changer, man. You can totally open a GBP and EUR account at the same time, which is super convenient. And get this, the EUR account is SEPA, so you can easily transfere money with TransferWise, you feel me? It's like they've got all the bases covered, you know what I'm saying?

Let me tell you, their exchange rates are top-notch. When you're moving money between your euro and gbp accounts, you get some seriously great rates. It's like they're looking out for you, making sure you get the most bang for your buck, you know?

But wait, it gets even better, my friend. Monese has this awesome "refer to friend" promotion going on right now. And let me tell you, it's totally worth it. When you start using your new card with this code: BELAG214, you get a sweet 10 euro. Yeah, you heard me right, free money just for using your card. But that's not all, my friend. If you spend or send internationally 500 euro or equivalent in pound, they'll hook you up with another 15 euro. It's like they're just giving money away, man.

Now, I gotta be real with you, there's a small catch. The delivery for the card costs 4.99 euro. But hey, no worries, because you still have a cool 20 euro left to spend for nothing. So, it's like you're actually making money, you know what I mean?

To sum it all up, Monese is the real deal. They've got everything you need, from multiple currency accounts to killer exchange rates. And with their "refer to friend" promotion, you can score some serious cash. So, what are you waiting for? Get on board with Monese and start enjoying all the perks, my friend. You won't regret it, trust me.

I've been using Monese for a whole year now, and let me tell you, the registration process was a breeze! No hiccups or issues whatsoever. The app itself is super easy to navigate, and it neatly displays all of your transactions. It's like having a personal assistant right at your fingertips!

One thing that really impressed me is how quickly I was able to transfer money to my account. Within just 2 hours, my funds were safely deposited. Talk about speedy service!

Monese is an online account that's perfect for anyone who wants to do their banking online. It's fast, it's free, and it's available to everyone. No need to worry about providing proof of address either. They've got you covered!

With Monese, you can receive and make payments with ease. Setting up Direct Debits is a breeze, and you can even shop online hassle-free. It's like having your own personal bank right in your pocket!

I can't recommend this app enough. It's truly fantastic. Sure, the debit card did cost me a small fee of ?4.95, but let me share a little secret with you. If you use my promo code VINCE428 and sign up today, you'll get that fee waived! Not only that, but you'll also receive a whopping ?15 for free when you complete your first card transaction. Now that's what I call a sweet deal!

But hurry, folks! This offer won't last forever. It's only available for a limited time. So don't miss out on this amazing opportunity to join the Monese family and enjoy all the perks that come with it. Trust me, you won't regret it!

Monese's customer service is absolutely terrible. They don't provide any help and constantly close complaints without actually resolving them. They completely ignore my questions and simply apologize without giving any explanation. It has been four weeks and I am still trying to get answers, but they just brush me off every time. When I call them, they tell me to wait for an email reply, which either never arrives or comes a week later with a "resolved" message that is far from the truth. I am treated disgustingly, ignored, and it feels like they might as well just push me under a bus. It's a complete waste of time and I strongly advise avoiding their services.

To make matters worse, they closed my account without any warning or a valid reason. It took them three weeks to inform me that my account was closed, and they did the same to my partner's account for no apparent reason. When I tried to speak to them and provide evidence with screenshots, they had no reason to justify closing our accounts. All they could say was "sorry" or try to convince me that my complaint was resolved, which is far from the truth. I wouldn't be surprised if they were just using robots instead of actual humans, considering how poor their customer service is. They are unable to answer any of my actual questions and have made my life incredibly difficult. I have even lost money as a result of their incompetence.

I messed up my phone real bad and got a new one about 8-10 weeks ago. You know, accidents happen, especially when you're working on a construction site like me. It's a tough gig, and damages are just part of the job.

Anyway, I've been using the Monese app for like 5-6 years now. So, when I downloaded it on my shiny new handset, I thought everything would be smooth sailing. But boy, was I wrong!

As soon as I got the app up and running, they hit me with these basic ID questions and even took a picture of my face. And just like that, my account stopped working. Can you believe it?

Now, here's the kicker. My wages were being paid into that account, and I couldn't withdraw or transfer any of it. And let me tell you, I've got a family to take care of, including some little ones. It's not easy, you know?

So, I did what any responsible person would do. I changed my banking details to a more reliable bank, and I reported this whole mess to the FCA ombudsman, the banking authority, and even the local police fraud service. I mean, this is serious stuff!

I also asked Monese to close my account, send me a 5-year bank transaction statement in PDF format, and transfer my funds. But guess what? None of that has been done. Not a single thing!

Oh, and get this. Four years ago, I sent them my new mobile number and email address, but they never bothered to update it. Can you believe the nerve?

Honestly, this whole situation is just sickening and disgusting. I've sent them all my ID and details, but they haven't done a darn thing. My account is still blocked, and it's driving me crazy!

I even did some calculations, you know, to see how much interest I've lost during this whole ordeal. And let me tell you, it's a whopping ?9,745.04! So, I'm planning to send all this information to Monese Ltd and ask for some compensation. I mean, they owe me big time!

All I want now is for them to close my account ASAP. I've given them my bank details for the transfer, or they can just send me a pic number, and I'll withdraw the funds myself. It's not that hard, right?

So, if anyone from Monese is reading this, please, for the love of all that is good, assist me! Help me close my account and get my money back. I'm counting on you!

Be warned, I gotta tell ya, if you're thinkin' 'bout openin' a Monese Account, you better think twice. Seriously, just don't do it! I had a Monese account for a good ol' 3 years, and everything seemed fine and dandy. But then, things started goin' south. I started havin' issues with payments gettin' authorized at places like the post office for foreign currency. And to top it off, after I came back from a trip abroad, they went ahead and blocked my payment to Barclaycard when the statement came through. Can you believe that? Payin' Barclaycard, of all things?! Then, when I tried to make the payment again, a suspicious fraud warning popped up. What the heck?! So, I get this account message sayin' that my account is under investigation, and they want me to send 'em copies of my eBay Payslips and proof that I paid my taxes. Now, here's the kicker, I don't work for eBay, never have. So, naturally, I was mighty confused by this request. Instead, I sent 'em proof of my payslips from my actual job. It's all pretty intrusive and weird, ya know? But hey, if you don't comply with their demands, you're pretty much screwed. So, I get a response sayin' that my payslips ain't good enough, and they still want those darn eBay Payslips. I'm tellin' ya, I was even more confused and worried after readin' thousands of posts in forums where folks were sayin' that Monese blocked their accounts for no good reason and froze their money, which they still ain't gotten back after years. So, I started withdrawin' and transferrin' as much money as I could. I responded to 'em, all polite and such, mind you, but you can't even talk to a real person, by the way. I told 'em it's impossible for me to provide payslips for a company I don't work for, and my only connection to eBay is sellin' a few items privately from time to time, not as a business, ya know? Just a little clear out, and my eBay statement shows I made about ?580 in the last 90 days. I let 'em know about this and even checked with the inland revenue to see if I gotta include eBay income as earnings. Turns out, I don't have to if it's less than ?6000 and it's just my own stuff, not items I bought to trade and make a profit from. I shared all this info with Monese...and guess what? Just 5 minutes ago, I saw a message sayin' they closed my account. Can you believe it? They blocked my app too, and they had the audacity to invite me to comment on how my communication with 'em went, but when I tried to respond, that was blocked too. So, watch out, my friend. Monese will kick you to the curb for the craziest reasons. Honestly, I can't even tell if I was talkin' to a real person or some fancy AI. But hey, I took screenshots of the messages, so at least I got proof of our communication. Obviously, they ain't givin' me any reason why they closed my account, and the message they did send don't explain nothin'. It just mentions some industry policy, like they're tryin' to weasel their way out of it. Now, I'm left wonderin' how evil they must think I am. And let me tell ya, if you're readin' this and thinkin' there's more to the story, I promise ya, you're dead wrong. I used the account for payin' bills and buyin' stuff, and my salary was paid in by good ol' bank transfer. Pretty darn boring, if ya ask me. But Monese, they clearly think havin' any connection to eBay is worse than murder. Can ya imagine actually workin' for eBay? The horror! Well, at least at a Monese party, anyway! Now, I gotta figure out if I'll get my money back from 'em. I left over ?4000 with 'em. Otherwise, I reckon I'll have to join the never-endin' line of folks complainin' to the ombudsman. Either way, there seem to be better options out there with better reputations, offerin' more for less. So, good luck to ya if ya decide to bank with 'em. It's like playin' Russian Roulette with 5 bullets instead of just 1! I'm fixin' to contact every money help site and newspaper I can find to warn as many people as possible. Take care, my friend. Consider yourself warned. Monese judged me and found me lackin'...what will they ban you for next? Buyin' groceries at Sainsbury's, maybe?