Latest Reviews and Complaints
Classic account
I won some money at a fairly disreputable casino and I was told the only way I could receive it would be by going through Ecopayz. It's been over a week now and they have yet to verify ONE picture that's left for verification in order to "upgrade" my account which is the only way to access my money. Why have a classic account if it's entirely worthless? Literally you cannot transfer funds, customers have actually no access to their funds at all with the account until you are forced to do their "upgrade" to a silver account. It states on their website "quick, easy, free" well it's none of those. They have taken over a week and still haven't finished verification for me. I received an email on Sept. 4 2023 where they stayed they usually get back to customers the same day and their live chat is very busy. I haven't even been able to connect to an agent via the live chat in 9 days. This company is clearly very poorly run and nothing but a money grab.
Desired outcome: I want my account verified and I want to transfer my funds which they have been withholding into my proper bank account. I don't want to pay their fees as their lack of communication and outright disregard for their customers
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ecoPayz complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is ecoPayz Legit?
ecoPayz earns a trustworthiness rating of 10%
Stay away! We strongly recommend avoiding ecoPayz.
Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.
ecoPayz protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to ecoPayz. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Ecopayz.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Ecopayz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- We looked up ecoPayz and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
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