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1.3 310 Complaints
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Mitchum complaints 310

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S
5:11 pm EDT

Mitchum Women mitchum 48hr

This is the only product that works for me whoever the last 4 days I have bought I've had difficulty with. The spray is very had to release, I've tried all different ways to release the spray. It's a great product if I could use it. I'm very unhappy as if it were just one spray can it would be ok but 4 isn't susceptible.

Kind regards

Samantha Bentley

Desired outcome: Feedback

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L
12:56 pm EDT

Mitchum Mitchum ladies spray

I have 4 tins of this that will not spray. I have been a fan for many years and never had this complaint.
Has the tin been changed ?
It is annoying as I buy this product in Two's
And on one occasion nether worked.
I am still buying at the moment but I am sure you understand that I can not keep throwing money away.
I am hoping I am not the only one to complain and the tins will be rectified.

Desired outcome: Answers to question asked. So I know if I am likely to hit this problem again. Also vouchers for the unusable tons.

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Brian Latham
, US
Nov 01, 2021 10:56 am EDT

HI. My wife is having the same problem here in the UK. we have brought 4 sprays from different stores & none of them worked for more than a few sprays REVELON don't seem to be taking any notice of these complaints as its been ongoing for a while now ! we will not buy any more as its a waste of money when they don't work. COME ON REVELON SORT THIS OUT.

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A
5:28 pm EDT

Mitchum Quality of bottle

I have always used Mitchum and find it a good product. However the last 6 bottles of spray women's Mitchum I have purchased the lid will not spray properly and you cannot get the deodorant out therefore making the item useless!

Desired outcome: To rectify and send in place

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1:48 am EDT

Mitchum Deodorant

I use Mitchum spray deodorant all the time, but the last few times I've bought it I've had a lot where the spray stops working. It's like the air runs out and the compressing bit doesn't work, The last 4 cans have done the same which is really annoying.

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5:34 pm EDT
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Mitchum Mitchum deodorant

I bought mitchem underarm deodorant.
And it started crumbling to pieces and its unusable it's a very expensive product to just throw away

Desired outcome: I would like it replaced its not the 1st time this is happened

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1:36 am EDT
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Mitchum Spray on women's deodorant

This is the 3rd spray bottle I have had problems with, I love this deodorant and it seems to be the only one to help me along with menopause so very disappointed to think I may not buy again because of the issues.
I go to use my spray bottle to either have no pressure or only ever so slight spray. This is not the cheapest if brands and you expect it to work after paying £3!

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7:34 am EDT
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Mitchum Women Mitchum triple odor

Could not get product up for use. Turning dial on bottom did nothing., only spins aroundTherefore could lot be used. Had to find something else.
Purchased within last month.
Patricia barry

Desired outcome: Replacement

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M
1:25 am EDT

Mitchum Mitchum aerosol

Spray is ridiculous. Iv had to throw another deodorant away yet again due to the spray! This happens very frequently and I see it is an ongoing problem when I read some reviews!

Desired outcome: Replacement

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8:48 pm EDT
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Mitchum Mitchum Deodorant Spray

Mitchum what is wrong with your spray cans? I end up losing maybe a quarter of deodorant in every can because the spray doesn't work, I've just got out a new one and the spray is barely working. I love your deodorant but please sort out the cans.

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6:17 am EDT

Mitchum Spray deodorant

Good Afternoon, I love your product and have been purchasing it for around 10 years. However, I do find that the spray deodorants sometimes run out of pressure which causes the product to stop working. This has happened on many occasions (I always buy a couple at a time so always have a spare) and the last time it happened the can was almost full. Is there a design fault that causes this issue. I really don't want to change my deodorant, but have lost a lot of money on this over the years.

I look forward to your response.

Many thanks

Liz Stanion

Desired outcome: Wilkinson Store, Rushden, Northamptonshire, United Kingdon

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5:48 am EDT

Mitchum Faulty spray

Good morning
Sadly I find myself needing to contact and complain about the nozzle on the deodorant spray can. Firstly let me say I love the product, it works for me as a lady of a certain age going through menopause! I've used this product for over four years now and buy at least four or six at a time. For the last year or so I've had cans that stop spraying, first only had a small amount left in when I shook it, but then I've had at least five and today another and it's half full! I've been back to store but they said it was an issue with you. Your product isn't the cheapest but it's usually all quality. Not at the moment. I'm wasting money which no one can afford to do or wants to. Can you help with the situation? Have you changed who makes the spray nozzle?
Hope you'll be able to assure me this isn't going to happen anymore as I don't want to change product but cannot afford to keep wasting in this way.
Thank you for your time.
Debbie Ottewell
[protected]@hotmail.com

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1:59 pm EDT

Mitchum Deodorant

Hello,
I am writing to make you aware of a problem
I am finding with the aerosol sprays I have been purchasing . I love this make as it works well and is compatible with my skin allergies . Recently I have been wasting at least half a can a time as the gas or nossle is not lasting till the end of the can . I now have 6 cans of half full deodorant and now feel I need to raised this . I have let it go on too many occasions now .
If you require videos of the cans please let me
Know

Many thanks for reading
Christine Green

Desired outcome: This needs looking into and the problemFixing

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J
2:58 pm EDT

Mitchum Mitchum deodorant

Hi,
I have been using your deodorants for as long as I can remember, they are a fantastic product, but that last four sprays that I have brought, the product spray works well then it becomes difficult to press the canister to dispense, even if I was going to the gym I would really find it difficult. Please can you advise what's different? I've always gone by the Moto, if it's not broken don't fix it, can you please go back to the old proven and tried ways of a great delivery of the product.

Desired outcome: Better delivery of deodorant without breaking my thumbs

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K
7:34 am EDT

Mitchum Mitchum triple odor defence

I changed over to Mitchum last year and was impressed. Unfortunately this last batch I bought are difficult, to say the least, to use. The top turns and trying to press to activate is so awkward, really hard, even tried to check if the hole was in line with nossel, and it is. Have to complain and I have no deodorant now. I bought three on my last batch and only one works effectively.

Desired outcome: Voucher to replace the faulty sprays

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9:19 pm EDT

Mitchum Mitchum triple odor defence, powder fresh

Started recently using this product and noticed my skin felt sore, looked in the mirror this morning and I have red marks that look like burn marks, it's very sore to touch and feels quite itchy, the photos are later on today so don't look as sore as they did this morning.

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9:44 am EDT
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Mitchum Ladies deodorant spray

I love Mitchum deodorant, the smells are lovely and it works but the problem is with the spray top. Approximately 1 in 5 don't work after a few sprays. I have a new can that I cannot use as it's stuck and won't spray. This has happened on numerous occasions in the past and it is a waste of money having to replace a full can. My Mum would like to use Mitchum but she doesn't have enough strength to use the spray as they are hard.

Many thanks
Alex

[protected]@hotmail.com

Desired outcome: I think the design needs changing to an easier to use spray and one that won’t stick/break. I would be grateful for a voucher(s) to make up for having to buy more after having to throw some away.

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1:54 am EST
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Mitchum Mitchum women's clinical gel "no white marks"

Fairly new Tee. Marks everywhere the deodorant gel touched.
I have sprayed it with stain remover.
Hoping it works.
If this doesn't work, because stain is inside and outside, I will need to throw out a shirt that I have worn maybe 4 times.

Desired outcome: Truth in advertising!

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4:54 am EDT
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Mitchum Spray

Hi, I have always used your sprays as I find them to be the best protection. However I have now 6 tins that are only half way down and the spray nozzle has stopped working. This is a total waste of money as I'm sure you will agree.They normally cause £3.00 a tin so they're not cheap, but are way too expensive to only be able to use half.I want reimbursed for the tins I cannot use and I would suggest your company inspects these aerosols properly before leaving your factory.If I do not receive a satisfactory outcome I will contact trading standards as I can see quite a few other people have had the same issues.

Desired outcome: I feel I should be receive a refund for these tins.

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1:16 am EDT

Mitchum Mitchum woman’s deodorant

I e been using this deodorant for years but for the last year have had problems with the nossel being very hard and can't press it down so not been able to use it as you have got to really press hard to use it but before I've never had problems with it

Desired outcome: Please could you rectify this problem

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7:13 am EDT
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Mitchum Spray deodorant

I love this product and also use the roll on, however the past few cans I've had trouble spraying. There is still about half left but I can't get it out . I purchased cans at home bargains in chesterfield and wondered if it was a bad batch .
I would appreciate any feedback

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Overview of Mitchum complaint handling

Mitchum reviews first appeared on Complaints Board on Sep 12, 2006. The latest review Bamboo powder deodorant was posted on Mar 10, 2024. The latest complaint Solid stick was resolved on Jun 28, 2022. Mitchum has an average consumer rating of 1 stars from 310 reviews. Mitchum has resolved 21 complaints.
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  1. Mitchum contacts

  2. Mitchum phone numbers
    +1 (888) 864-8248
    +1 (888) 864-8248
    Click up if you have successfully reached Mitchum by calling +1 (888) 864-8248 phone number 0 0 users reported that they have successfully reached Mitchum by calling +1 (888) 864-8248 phone number Click up if you have UNsuccessfully reached Mitchum by calling +1 (888) 864-8248 phone number 0 0 users reported that they have UNsuccessfully reached Mitchum by calling +1 (888) 864-8248 phone number
  3. Mitchum emails
  4. Mitchum address
    One New York Plaza, New York, New York, 10004, United States
  5. Mitchum social media
Mitchum Category
Mitchum is related to the Make-Up and Cosmetics category.

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