SUBMIT A COMPLAINT

Complaints & Reviews

I'm complaining about a Avon seller

Her name is holly she lives at 43 Belmont place, Ashford, Kent Tn24 0pj.

I live on the ground floor and holly lives on the 3rd, she's been having customers collect their orders from her home, which is a secure buzzer entry system, which the doors slam every time someone enters or leaves. I have fibromyalgia and arthritis in my spine and have to rest for times throughout the day and evening . This is very stressful being disturbed all the time and her dog barks every time the door buzzer goes off too . Could you please confirm that she shouldn't be getting customers to collect she should be delivering?? If this isn't the case please ask her to . I wish to be kept anomalous .

shortages

They advertise stuff in the catalogs, you order it and take the customs money, and then avon tells you sorry we ran out. It'll be 4 - 8 weeks before we get more, or we want be getting any more at all.

So now you as the avon rep. Has to face the angry customer and look foolish and take a lot of back talk from a customer, and refund the money. And you just lost a customer because of this.

blemish vanish

I ordered a blemish vanish face product on September catalogue.. which cost me R110 only to find out that the product reacted badly to my skin.. I only used it once or twice both products and i had to sent them back to an Avon agent. She then told me she will lodge a complaint on my behalf and probably if it was successful i would get my refund or take another product worth the money i spent.
I waited for the feedback for almost 5weeks and they told me.. they cant refund me because i had opened both the products ..i shouldve opened only one product.
Well i dont have a problem if my enquiry was not accepted what i fail to understand is that hence i could not get my money back still i was not given back the product which i complaint about.. i mean i paid for it even if it reacted badly on my skin.. now i've lost my money and also no products.. I really fail to understand how you guys work.

one of your representatives

A representative by the name of Linda payne or Linda Guidry who lives and sells your product in Orange Texas has made some disturbing comments about people of color on social media. She even says that she is thinking about joining the KKK. I surely hope that your company, who I spend alot of money with, don't share the same views about people of color as she does. I know alot of POC that sells and buys your product. I hope you deal with this matter accordingly. Thank you!

one of your representatives
one of your representatives
one of your representatives
one of your representatives
one of your representatives

abuse

I am writing with respect to an Avon representative by the name of Terri Heffernen, Gold Coast Avon. She administers a support page on Facebook for people who suffer from Spinocerebellar Ataxia. She has used her Avon page to harass and abuse me— a brief member of the group after I blocked her from contacting me. I am in the late stages of my disease and she would not leave me alone after asking her to do so (largely in part because both I and my mother who joined the group in solidarity queried her credentials). I doubt Avon (for whom I briefly worked 11 years ago) wants its good name besmirched by someone who would use her position as an Avon rep to attack a person who has nothing to do with her outside of a support group. I sincerely hope you will reconsider her as an employee. I have all relevant documentation in the event it is needed.
Thank you for your attention to this matter.

  • Updated by DrKf · Sep 29, 2019

    I neglected to mention my concern about her mental stability: if she was confident going after someone who is vulnerable and dying, how might she deal with an unsatisfied customer? I have found this whole experience extremely unsettling and I expect Avon will as well. Please feel free to contact me with any questions you might have.

avon representative

I placed an order with an Avon rep weeks ago but when the order came even tho I paid full price for my order 3 hair dyes were missing from my order, the representative I contacted said they hadn't come with the order and she had re ordered them for the next order but weeks passed with no contact so I messaged her again to be told she has stopped doing Avon and will refund me, but again another week has passed with no refund and no contact so I messaged her again and now she is saying wait another week! I know I am not the only person that has paid for goods we haven't recived with no contact and no refund her name is carly Armstrong I have copy's of all the messages between us too

avon representative
avon representative
avon representative
avon representative

anew product packaging

I have a comment regarding the jars used for your Anew products. I feel that the jars trap too much product on the underside of the rim(s). I can't help but believe that they are made this way to sell you more product. I got down to the end of my two jars and have been using a Qtip to scoop a tremendous amount of cream from the rims. How about using a jar that has no rims, doesn't look as classy but your customers will get more of their money's worth from their products.

stacey macray

I would like to complain about a Avon representative and I would like to go unknown I have wanted to order from Avon over £70 worth of goods and this person who lives in Horsforth called Stacey Macray is refusing to order anything over £50
I have worked for Avon my self and even I know there is no limit as to what you can spend i have also ordered from another friend and I have spent over £70 with her would someone please have a word with Stacey as if she keeps refusing to pay over £70 she would lose custom as people are shopping for birthdays anniversary Christmases excetra and people will want to buy for others off Avon

pink bag

I bought a bag from Avon distributor it lasted a week got torn apart bringing it back to a distributor is hard because they say they can't do anything about it .I bought it at R370 that's to much to lose my name is Patricia my Email address is [protected]@Gmail.com
Please attend to my complaint is did like the bag but it was not worth the money I bought it with to last only a few days.

gold glitter flip flops

I bought the flip flops for a holiday in May this year, I wore them about 3 times on holiday and not much since as I keep them for hols ! Ian going away again I'm sept! But in this hot weather I have worn them 4 times ! The actual strap has come away from the shoe making them impossible to wear ! So basically after about ten times they are fit for the bin which I find unacceptable!! I would be grateful to here if you would refund me with a credit note of some sort! I have been a long time customer and feel I have wasted allot of money when many high street prices are much cheaper than Avon Mrs greaves

avon gutts cycle

Sir I am om Arsod. I want to tell that I brought a gutts cycle and my cycle was broken the rod then I visit cycle shop where I taken this cycle then that shop man tell that you...

avon

Someone used my wife's ID number to sign up with Avon Colombia over the phone. This person did not need to show any identification to Avon Colombia. Avon Colombia gave this person...

smooth moves: anti-cellulite cooling gel

Good morning,
First let me start by saying I have been using Avon products for years. I am 62 years old and this is the very first time I have been unhappy with a product.

Just wanted to give my review/complaint regarding anti-cellulite gel. I brought 2 tubes and used as directed. After both tubes were gone, there was no significant difference. I wish I had taken before and after pictures but I didn't. Not happy at all with that purchase.

christmas bubble bath

Me and my daughter used this product in the bath and when we got out I noticed I was very red and sore like I was sun burnt also my daughter was red aswell. Had to apply cream to myself straightaway as it hurt very much my little girl was crying it was not a nice experience. I would like some form or compensation for this. I am not happy at all it took a while for it to stop stinging had to put a fan on myself and my daughter to try and cool our skin down. I shall not be using Avon products again after this.

christmas bubble bath
christmas bubble bath
christmas bubble bath
christmas bubble bath

teresa ledford

I had to call her 6 times to give my order to her. That was September 26, 2018. I still have not received my order. I just tried to call her to check on it and it went to voice...

Product: Avon Bronzing pearls: Radiant Glow — bronzing pearls radiant glow variant

637671 Hi, Why do you keep reformulating? I understand cost is a factor but the reason I chose this shade is because it is pink and replaces need for blush. Why do you make everything...

territories

My young daughter has just had a baby and wanted to make a little pocket money so paid £15 to start with Avon, got her territory and put books out. She then received an abusive...

Avonridiculous

Good day

I am extremely upset as to how this orders are working, I make sales every month and get you people money in, and my customers are increasing every month.

But now I have to pay R597 just to release my order because I have exceeded my limit, why is this? Why do we have to make payment first when we are the people bringing money into your business?

I do not have that cash on me now, but now I will have unhappy customers, I make payment every month but now I get this.

Why is the credit limit only R1500? Why can't you increase the limit as your sales will always be different monthly. Please provide me with an email address which complaints go to, this is really ridiculous.

service

104476 I just wanted to say thatthe company has to keep check on its members . One week ago I have ordered 30 products from Avon .in which only 2 products have manufacturing date of 2018...

anew clinical thermafirm face cream

I received this product as a gift from a friend who sells Avon. I could not figure out why I was waking up in the middle of the night with my face and neck itching horribly. I've been to an allergist, prescribed steroids, but the itching, hives and cherry red skin lasted for weeks. My doctor advised I use nothing on my skin until my face healed. Weeks later, my face was completely healed, so I used this cream last evening because i felt the need to moisturize, and I woke up with itching, burning, red skin, and hives all over my face and neck. I've used Avon products many times over the years and never had a problem, so I did not think this cream was the reason for The allergic reaction. Now I'm probably going to have to go back on steroids, and take time off work so that I can take Benadryl every six hours. This is an absolute nightmare. I have an event coming up, in a few days, and I pray this heals up soon, I look terrible! After reading reviews online, and seeing that many customers have had the same reaction, I cannot understand why this product has not been recalled!
Tracey S.

statement hoop earrings

I love Avon earrings, I saw the Statement Hoop Earrings in one of the Avon books, I really liked them, and purchased them, however once I received them I found that they are very heavy. Rather than go through the hassle of trying to get a refund (since they were back ordered or something like that) I gave them away. The only statement these earrings are making is "they are heavy"

duplicated orders delivered redelivered for months

Please see a. [protected]. Orders made error made - months of goods depulicsted trpulated, surplus goods redelivered over and over again. No orders made so to clear backlog and sort...

services

Hi i would like to make a complaint about the service i recieved from someone who works for Avon there names are Kim Young and Louise Mason i went to place an order and they were very rude to me it wasn't goid service and i would like them delt with it has put me off ordering from Avon in my eyes customers come first plus i been told that Kim Young as also been keeping the money that other customers have given them for the items Thankyou

service

104476 i made an order at the beginning of august i still have had no answer to my emails aboit my delivery . i emailed avon customer services to be told try again with the againt. it...

Avon — wrong order

Hi I've been in contact with avon for few weeks now I placed an order with rep she gave me wrong order so I text her on number provided on order form I was told she would...

Avon PLANET SPA Greek Seas Soothing Eye Treatment

I had to heal skin contamination after use Avon PLANET SPA Greek Seas Soothing Eye Treatment After opening the cosmetic did not notice anything special. after use, the skin began...

sandals

I've purchased some sandles from Avon which I've had some before, just want to inform you the mess it's made of my feet. I've returned them to my rep and got a refund but I wanted to make you aware it in case it happens to others. They have caused like burn marks which could possibly scar this puts me off buying shoes from the company in the future.

sandals

avon dealer

104476 Hi.. This is Bhavya Gangwani from delhi(India)I had a very bad experience with an Avon dealer named Nidhi khanna( delhi-India). She is so annoying... She made fake promise to...

Avon — skin so soft bug guard spf 30 sunscreen

46972 I used this product yesterday on my son and I - we are both burnt lobsters now. Not only that, a drop came out onto my middle console in my bran new (less than 3, 000 mile...

delivery driver

Hello i live at number 47 brookside drive in blurton stoke-Trent one of your delivery drivers was dropping stuff of for the people upstairs there is an ally way which I have to use to get to my front door there isn't much space anyway and the person upstairs doesn't care that I have to struggle to get in and out I came in and the delivery driver was blocking the path I asked if I can get past he said yes in a minute which is fine I came in and the person upstairs came down the stairs ranting that she doesn't complain about my delivery's I have delivery's from Royal Mail or my medication one parcel the problem is that while I was arguing with the woman upstairs your delivery drive joined in so I had the two of them ranting at me because I wanted to get in to the place I live I have a problem getting in because I only have one eye metal rods in my back and epilepsy I just ignore the women upstairs but when your driver starts as well it's really not a nice situation to be in I did say to the driver I'm sorry
I haven't got a problem with him but didn't appreciate him starting on me as well as her I feel like I can't go out or come back in when she is having a delivery

delivery driver

Avon — failure to send me my credit of $95.00 in my representative account.

I was an Avon Representative in great standing until Feb. 2018, I requested my credit of $95.00 in my account since I was not continuing after 2 successful years and as of now...

never received product/no refund

I ordered from a representative in my area as well as my mother for a total of $60 in product. I was given an expected arrival date from my rep stating that it would be delivered...

kids avon spf 50 sun cream

104476 My 2 year old has had a very bad reaction to your suncream on his face! I have used other brands and they do not effect him, its just your Avon product. It actually looks like...

your customer service - [protected]

104476 We received a text from avon for the first time, reminding my mom to pay for the past due, so they will cancel any legal action. My mom paid alreasy the amount to her...

unknown account on my name

Im gift mnisi. Cell nuber0798356159. On the 12 march I applied for a loan at capitec, to my suprice I was told that im black listed by Avon. The sad part is that I never had an...

my account locked

Hi my name is isabella wagner. I payed everything back. Can i ask why im not aloud to sign into my account. I did appoligize for my actions. I really want to go into my account. I...

avon

My representative Darlene Cayer @ 607 The Eastmall unit #11 is very rude, she gets my orders wrong and she gives me the evil look when I go to her house to pick up my order. She...

Avon Representative — paige hindle, sale she representative

In December I bought various stuff, including a face mask. The mask was advertised at 3 for £7 or £4 each so I ordered n paid for 3! I received my order after Christmas with only...

representatives

I am a new representative to Avon, since day one I have had nothing but problems with the specialist. My orders either come incomplete, put on hold or they claim i didn't order certain products. For campaign 7 I had to place 3 separate orders because they botch up my orders. They charge me 4.00 if i place it through them when i do there's always something missing. The last order from campaign 7 came incomplete and had no invoice. I called Avon to complain that I had 2 perfumes missing and they told me i never placed the order for 2 perfumes that were missing from my order. I assured them i did and i paid for it. I've had customers call my home at 7am. Because of this i am no longer interested in being a representative to Avon. I can't take the stress the specialists and customers are putting me through. . This hurts me because I really wanted this to be my career now that I'm retired.

  • Di
    Diane Jones1 May 23, 2018

    Really bad service, sorry to read about this, thanks for sharing!

    0 Votes

credit due me... not received after repeated calls since early feb/18

01/28/18 date of order... receipt #rec-3790522... Product #1224634... Classic watch @ 29.99...[this was a partial credit due me from a previous order that was returned]... Along...