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Killer Queens Cosmetics Customer Service Phone, Email, Contacts
Killer Queens Cosmetics
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Killer Queens Cosmetics
reviews & complaints

Killer Queens Cosmetics Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Killer Queens Cosmetics at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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6:18 am EST
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Killer Queens Cosmetics No products received, no refund given

After a quick Google search, like many others I ordered and never received my products. On 2nd Dec 21, I ordered one normal palette costing 168 dollars, and one pre order costing 120 dollars. I used the code for a discount and the order totalled to 173.84 with shipping. I received confirmation and shipping details. I chased this up some time later and was told there was a delay. Watching their social media closely, I read there was further delay and a free gift would be sent. I messaged asking for the palette that was not a pre order to be shipped and I was ignored. They have since rebranded and ignored any possible means of communication. Due to the updates about delays, I waited too long to claim from PayPal also.

Claimed loss: 173.84

Desired outcome: Refund

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Killer Queens Cosmetics J'ai commandé chez Killer Queen Cosmétique le 15 décembre 2021, mais je n'ai pas encore reçu ma commande

J'ai commandé chez Killer Queen Cosmétique le 15 décembre 2021, mais je n'ai pas encore reçu ma commande.

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Killer Queens Cosmetics I placed an order for their "anti valentines eyeshadow palette" on November 24, for a total of $76.45 after a coupon discount was applied (

I placed an order for their "anti valentines eyeshadow palette" on November 24, for a total of $76.45 after a coupon discount was applied (originally $120). The original promised ship date was within a couple of months, but this was repeatedly changed and pushed further back on their website. Eventually, in June, the website was actually taken down. They "rebranded" on Instagram and changed their business name. I have reached out to the owner multiple times through email and Instagram, requesting a refund, but my requests have been denied. I have also sent a text message to her asking for a refund, but I have not received a response. I feel completely scammed by this company, as it's now almost

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Is Killer Queens Cosmetics legit?

Our verdict: Complaints Board's thorough examination reveals Killer Queens Cosmetics as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Killer Queens Cosmetics stands out for its commitment to quality and security. Clients considering Killer Queens Cosmetics should delve into its customer service record to gauge compatibility with their expectations.

Killer Queens Cosmetics earns 91% level of Trustworthiness

Perfect Trust Endorsement: Killer Queens Cosmetics achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Killer Queens Cosmetics has claimed the domain name for instagram.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Instagram.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Killer Queens Cosmetics website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Instagram.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Killer Queens Cosmetics and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Killer Queens Cosmetics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Killer Queens Cosmetics The company appears to lack the necessary resources and materials to fulfill the purchased product

The company appears to lack the necessary resources and materials to fulfill the purchased product. On April 4th, I bought an eyeshadow palette that was initially not listed as a preorder but was later updated by the company to indicate so. The estimated shipping date was set between June 15th and June 23rd, without any explanation provided at the time. Only when customers inquired about the delay did the company attribute it to storms. However, there is no evidence to support their claim that 800 packages were sent to USPS on July 8th-9th, as there are no records of these packages being scanned. This is not the first time the company has encountered such issues, and they consistently offer excuses that do not align with the actual timeline of events. If you wish to investigate further, you can review the responses and comments on Instagram @killerqueenscosmetics, where there seems to be misinformation provided. Additionally, despite accepting money from customers, the company has started a GoFundMe campaign without delivering any products or services.

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Overview of Killer Queens Cosmetics customer experience

Killer Queens Cosmetics, found on Instagram (@killerqueenscosmetics), has been plagued by a multitude of consumer complaints. Customers have expressed dissatisfaction with their products, citing issues such as poor quality, misleading advertising, and ineffective customer service. Many have reported receiving subpar cosmetics that do not live up to the promised standards, leading to disappointment and frustration. Furthermore, the company's advertising tactics have been called into question, with customers feeling misled by exaggerated claims and edited images that do not accurately represent the actual products. Additionally, when seeking assistance from customer service, individuals have encountered unresponsive and unhelpful representatives, exacerbating their negative experiences. Overall, Killer Queens Cosmetics has faced significant criticism for their product quality, misleading advertising, and inadequate customer service, leaving consumers dissatisfied and seeking alternatives.
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