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Mitchum
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1.3 310 Complaints
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Mitchum Complaints 310

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M
8:18 pm EDT

Mitchum Mitchum Gel Unscented

I've been using Mitchum Gel Unscented Deodorant for probably 50 years. It had a very light fresh clean scent to it. Seems as though you have changed that recently. The last 2 that I bought had a strong unpleasant scent. Evidently you have changed the ingredients. Is there any way of purchasing the previous product, or any chance of you going back to the original ingredients?

Desired outcome: Please go back to the original Unscented formula.

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N
10:01 am EDT
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Mitchum Gel deodorant antiperspirant

When I took off the cap, the plastic piece

with the holes, stayed inside the cap and I can't get it out! So I need to apply the gel with my fingers...

Desired outcome: I'd like a replacement...it was the bonus size shower fresh womens gel product, a 2 pack package

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M
6:19 am EDT
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Mitchum Mitchum Triple Odor Defense 48hr Powder fresh / Mitchum Triple Odor Defense 48hr ice fresh

Purchased these products in boots in Fleet Hampshire on 3rd July, loved the product, both me and my husband felt it smelled fresh and kept you feeling fresh, problem was half the product is still left in the tube and won't move up any more, this is a waste and this deodorant is not cheap and you feel like you have been cheated, such a shame as it was a nice product.

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H
9:31 am EDT

Mitchum Mitchum mens unscented 48 hour protection

Purchased a twin pack of Mitchum mens unscented 48 hour protection deodorant at the giant food store in Shillington, pa at approximately 9:30pm on 7/5/22. I first used it the very next morning, today 7/6/22 at 9:20am. This deodorant is very far from unscented. It’s very different than it has always been. This is supposed to be unscented deodorant it’s not OK. It reeks of men’s cologne. My husband was on the other side of the bedroom and as soon as I started putting it on he could smell it. The men’s unscented deodorant has always had a very light, clean, pleasant scent. It was hard to smell it was so light, but it is unscented deodorant, That is how it should be.

Desired outcome: Look into it. Recall it if somebody messed up. This stuff reeks.

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L
5:54 pm EDT

Mitchum Mitchum shower fresh deodorant

I purchased the gel Mitchum shower fresh deodorant July 2nd 2022at Walmart in festus Missouri the deodorant is gel and was already twisted to the top where it wasn't that much gel left inside the gel did have the silver strip on top so it wasn't used I guess it was just manufactured like that.

Desired outcome: To make sure before they ship out the product or before it's put off of the similar line that they check to make sure that the container is full of gel and not have way pushed up

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M
8:24 am EDT

Mitchum Mitchum triple odor defense powder fresh

I have bought this deodorant for years. Unfortunately the last few cans for some reason have stopped spraying after only a few uses! I have tried cleaning the hole. Tried turning the top

Nothing works

I’m considering not purchasing these as I’m wasting money on them. Shame as I’m really happy with the fragrance and how they stop me from sweating whilst working out!

Please help

Desired outcome: Vouchers Change the actual fitting on top of the cans

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N
7:04 am EDT
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Mitchum Womens triple odor defense

Have spent years trying to find A good product that actually works for me

I generally buy a couple of cans at a time, the product isn't particularly cheap but is very good. Unfortunately the last 4 times I have purchased them at least one of the 2 cans has had an issue with the spray cap. They have not pushed down to spray properly resulting in a part used can running out of gas

Desired outcome: Resolve the issue with the caps and a couple of free cans wouldn't be unwelcome.

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M
2:47 pm EDT
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Mitchum Triple odour defence gel

I’m currently using Mitchum triple door defence gel. I find it stains/bleaches clothes. I have a blue tee shirt and the colours has drained to a light blue pinkish tone. The colour of the tee has gone! I have disposed of a few tops for this reason. I do question if doing this to clothing what it may be doing to my skin?

I have attached pictures.

Regards

Desired outcome: Explaining reason why may be bleaching my clothing. Some form of reimbursement

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R
2:07 am EDT

Mitchum Deodorant

In the past month we have purchased 3 cans of your mens triple odour defence antiperspirant & deodorant from three different places. Every single can has some form of fault with it whereby when you unlock it you physically can not press the ‘button’ down to spray! This is extremely frustrating and a waste of money!

For reference the product codes on the bottom of each can are;

Y22523A

Y21916B

Y22214B

Mitchum is normally our go to product and we have never have any issues with you up until now. I would be grateful if you could look into this further and provide an update and voucher for new products.

Thank you

Rachael Bayliss

Desired outcome: Review of product - recall? Voucher of compensation

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J
8:58 pm EDT

Mitchum Mitchum unscented deodorant has a scent to it like never before. What’s up with that? I’ve bought two twin packs and they all stink.

Mitchum unscented deodorant has a scent to it like never before. What’s up with that? I’ve bought two twin packs and they all stink.

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2:00 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mitchum Solid stick

I love your product, and I buy it in bulk when I see my favourable scent on sale at the shops.

I opened a recent pack and the turning knob on the bottom is broken and I cannot raise the solid up to use. I have since lost the receipt and cannot return the faulty item. In light of the expensive nature of your product (it is worth the cost), I was hoping you might be able to send me a new one that works.

I use the Womens Mitchum, 48hrs, pure fresh scent. I am happy to return the faulty product to you.

Thank you

Cristina Fontoura

38 Glenhurst Avenue, Toronto, Ontario, M6E1E4

[protected]

[protected]@hotmail.com

Desired outcome: A new product please

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Resolved

Why has my complaint been resolved when I haven't received any information? No one from your department has contacted me

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J
8:06 pm EDT

Mitchum Mitchum Natural Powder

The product is supposed to last 24 Hour. I understand it all depends on the person and their activities. However, I've used Mitchum products for years and never experienced the product not performing as intended.

The barcode on product is attached.

Desired outcome: I would like to be refunded or sent a new product. I prefer the original Mitchum Men's Antiperspirant Deodorant Invisible Solid - Clean Control, 2.7 oz

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S
6:17 pm EDT
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Mitchum Mitchum gel unscented deodarant

My husband has used your unscented gel deodorant for years. Last month (May 2022) the formula has been changed. It is very obvious not longer unscented. It's a horrible horrible perfumy scent. We tried different stores - giant, amazon, and rite aid thinking it was just that canister. It was not. I would highly suggest you recall and check your formula because right now this is labeled incorrectly and will cause a ton of problems for you and your customers. This could cause lawsuits. You can not label something unscented that has a scent. Especially one that's that bad.

Desired outcome: Change your formula to what is actually unscented.

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C
11:58 pm EDT
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Mitchum Unscented new formula. Smells different.

Hello.

I have been a loyal user of your Unscented deodorant for many years. The last purchase I noticed a different smell..., Oregano. I like your old Unscented version better than this one. I am very sensitive to smells, and this one causes me to sneeze for about 2 hours after application. The original one didn't affect me at all.

Please bring back your original scent!

Desired outcome: Would like old formula back

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O
3:26 pm EDT

Mitchum Mitchum deodorant ultimate powder fresh

Purchased when doing my food shop, Took home to use and read instructions. The deodorant wouldn’t move at all when twisting the knob and snapped off in my hand? Poor quality or error in the making of the product. Not happy as they are very expensive to purchase and now I cannot use it at all. Purchased last Saturday within Tesco store. Also purchased the male version to for my husband which we haven’t opened yet

Desired outcome: Replacement/voucher to repurchase

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D
3:22 pm EDT
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Mitchum Deodorant

I love the smell of the mitchum men’s deodorant in the green casing but unfortunately there seems to be an intermittent problem with pressing the spray button to release the deodorant. Sometimes it seem fine but then for some reason no matter how hard I try I cannot get anything to spray out - i’ve tried rinsing in warm water in case there is a blockage and also got my partner to try. I would love to carry on using this as really like the aroma but feel I will need to look elsewhere. Is this a usual issue please?

Desired outcome: want to be able to use this

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C
7:41 am EDT

Mitchum Mitchum

Just purchased women mitchum from no frills in port colborne for 6.49 wed june 15 2022. triple odor defense pire fresh invisible solid and tried to roll it up and it wont budge.

Desired outcome: Coupon for a replacement

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1:41 pm EDT
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Mitchum Mitchum unscented men's gel deodorant

It has a bad smell like it is was rotten when I opened it. I used for a few days it smells the same way once applied.

I have use this product for many years and have not had this smell. Bought a two pack 2.25 oz

Lot number on the bottom N221107A

Desired outcome: Refund to purchase again

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B
Breal54
CORDOVA, US
Sep 13, 2022 3:34 pm EDT
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Mitchum unscented is not unscented. What is going on with this deodorant. It has a strong scent. A waist of money. scottpolsky45@gmail.com

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L
6:10 am EDT
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Mitchum Womens triple odour defense deodorant. Powder fresh

The canister is faulty and wont even push down to enable you to use it. I have twisted to the opening position but nothing happens and the can feels full.

i bought 2 cans as someone recommended it(i usually use dove). I binned the first can this happened with as i thought it was a one off and then it happened with the second can so i thought i needed to complain as i have wasted money

The code on the base of the can is y21811A

Desired outcome: 2 new cans(so i can finally try your product)

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M
2:09 pm EDT

Mitchum Stuck deodorant stick

I bought a mitchum stick deodorant, the next morning when I try to use it the stick was stuck.. I had to crash de container and put it in anada container

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Overview of Mitchum complaint handling

Mitchum reviews first appeared on Complaints Board on Sep 12, 2006. The latest review Bamboo powder deodorant was posted on Mar 10, 2024. The latest complaint Solid stick was resolved on Jun 28, 2022. Mitchum has an average consumer rating of 1 stars from 310 reviews. Mitchum has resolved 21 complaints.
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  1. Mitchum Contacts

  2. Mitchum phone numbers
    +1 (888) 864-8248
    +1 (888) 864-8248
    Click up if you have successfully reached Mitchum by calling +1 (888) 864-8248 phone number 0 0 users reported that they have successfully reached Mitchum by calling +1 (888) 864-8248 phone number Click down if you have unsuccessfully reached Mitchum by calling +1 (888) 864-8248 phone number 0 0 users reported that they have UNsuccessfully reached Mitchum by calling +1 (888) 864-8248 phone number
  3. Mitchum emails
  4. Mitchum address
    One New York Plaza, New York, New York, 10004, United States
  5. Mitchum social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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