Mint Mobile – New phone service will not work.

I wanted a new phone and I decided to try Mint. I didn't know anything about it, but they are all the same, right? Well, it took a very long time (weeks) for the phone to arrive.

Mint INSISTED on sending me a phone with a temporary number. I now believe this is so, because they want to bill me for services immediately. I cannot use it to make calls of texts - even though it has this new number.

Of course, I wanted to transfer my old phone number.

The number WILL NOT transfer. Mint till do nothing but blame Spectrum.

I paid over $400 for a phone that I can't return because a) I have had it for longer than a week, waiting for this promised transfer, b) I don't have all of the bits and bobs of paper and plastic in perfect condition as when I received the phone.

So, at their discretion, they may give me 50% for return of the phone.

Then, there's the service plan. I have called 20 times to get this matter settled. The reps try to transfer the phone when there is something defective somewhere. Again, they will only blame spectrum.

I want a complete refund for the phone because it will not work. Also, I do not want to pay for any service plan. I will find something else.