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Cricket Wireless Customer Care Service

Cricket Wireless LLC

575 Morosgo Dr NE
United States - 30324

Customer Support Phone Numbers

+1 800 274 2538(Support) 2 2

Cricket Wireless Complaints & Reviews

Cricket Wireless / large universal case (vertical) by alpha comm aunu3002

Mark Westfall on Feb 20, 2017
I ordered a Large Universal Case for my LGX phone which I got today. What I received was not a large case though. I received a case so small that when I took it to the Cricket store it would not even fit their smallest phone. I called customer service and was transferred 9 times and hung...

Cricket Wireless / Cricket wireless phone

James M Bradbury on Feb 19, 2017
My phone number is 971-256-2127. My wife and I have had our phones for several years with cricket. We now live in Hagerstown, MD., and we went with our daughter went to the cricket store on Duel Hwy in Hagerstown. First, the sign there said they open @10 A M and it was nearly 10:30 A M and...

Cricket Wireless / Fraudulent charge

Tressiegirl1999 on Feb 13, 2017
I was charged for deezer and I do not have the service on my acct. When I called to complain all I got was the complete run around. They would tell me what I do have on my acct. Never trying to find out why my bank acct was charged. Of course I was put through to a customer service rep...

Cricket Wireless / Cancelling phone service

V Rico on Feb 11, 2017
I started service on 2/9/2017 around 7PM at the Cricket Store in Lindsay CA. I decided to cancel the service on 2/10/17, was unable to get a hold of an agent through their Chat service online so I attempted again today. I spoke to a representative, Amid G, I told her I wanted to cancel my...

Cricket Wireless / Poor customer service of the 10974 dixie highway. Office of cricket wireless.

Mike Holca on Feb 10, 2017
I decided to try the use of a satalite Cricket Store office at 10974 Dixie highway. As I had limited time and was NOT nearby the more reputable, pleasant, and much more capibable Cricket Wireless location at 4431 Dixie highway. I have had many satisfied transactions at 4431 Dixie hwy. Not...

Cricket Wireless / Online order issue

Balachandarkc on Feb 5, 2017
Hi, I ordered a Cricket wireless online order on Jan 12th 2017. I missed adding the phone to the order, looks like I initiated the portin process first hence it never asked for the phone to be added, I called Cricket customer care to cancel the order immediately, I spent 2 hours between...

Cricket Wireless / New service

Nicole Arteaga on Feb 4, 2017
I am sending this email on a terrible experience I have had with new service as a cricket customer. I recently started new service with cricket that I did online. I order it on Wednesday Feb 1st. I received the phone on Friday the 3rd. I tried to activate it online, tried to create a new...

Cricket Wireless / Overcharging

Kristen Dawson on Feb 4, 2017
I did a bridge pay 45$ to start I was a few days late with the other half but I did pay it55$. My service was back on until the next morning, they said I have to pay 58.88 to connect my service! That because I was late the new month cycle moved. Well it a new month bill had to be payed...

Cricket Wireless / cricket wireless store located allentown p. a

Tasha7 on Feb 3, 2017
While looking to switch my service from boost mobile to Cricket Wireless. I decided to stop in one of your stores at 1401 Allen Road Allentown P.A 18102 located in 15th st Allen shopping center. On 02/01/17 between the hours of 4:30 and 5pm. Where instead of be showed what phones I can...

Cricket Wireless / Customer loyalty

straight line painting on Feb 3, 2017
I've been with cricket for almost 4.5 years and never missed a payment. I call that being loyal then I fell upon a hard time and had to go on bridge pay. Im not able to make my payments until Monday this is Friday. 1 weekend is what I asked for and they tell me nope your service will be...

Cricket Wireless / Fraudulent cricket!

Rebecca Tennison on Feb 3, 2017
Hello Cricket Customer Care, **Please know I will be sueing you after I'm done submitting my complaints on this board. ** On Saturday, January 27th, 2017 location, DFW-AIRPORT, TX at Spirit Airline Baggage Check In. My Samsung Galaxy S7 was stolen, at the counter baggage check in. I...

Cricket Wireless / Cricket wireless

Rhonda Kielyn on Jan 28, 2017
I've been with cricket almost two years now. First the phone went crazy calling people at 2 am. When no one was touching the phone it constantly has said no download room even after that bought 32 GB SD. Three times they have changed my day that they bill me, saying oh we take it out...

Cricket Wireless / Payment process

Lola Beee on Jan 21, 2017
I have been with Cricket Wireless for about 2 years now. However, I just recently processed a payment of $30 for my account. I received the message && it was on my bank statement. So you would think it went through right? Wrong! I had to make ANOTHER $30 payment and the customer service...

Cricket Wireless / Samsung amp2 cell phone

Elisha Farnan Dickens on Jan 20, 2017
My husband bought me a phone from the Cricket Wireless Store at 6248 Rufe Snow, NRH, Tx on Christmas eve. The speaker immediately did not work when making calls out. As it was a busy week, we had to wait for the weekend to return the phone. When we took the phone back to the retailer to...

Cricket Wireless / Kyocera hydro view

Diana Collins Ramage on Jan 19, 2017
Checked online before buying and Cricket has the Kyocera Hydroview listed as a mobile hot spot combatable phone and the box also says Mobile hotspot. I bought it and now can't get mobile hot spot. Very deceptive . I now have to go buy another phone. Why is this phone listed as mobile hot...

Cricket Wireless / Online order

soterikone on Jan 18, 2017
Order Number: 121057845 Ordered on November 28, 2016 (credit card was charged on that date) I never received my phone. I have paid the monthly protection plan fee for the last 2 months even though I have no phone. Over the last 50 days or so I have spent over 25 hours of my time on the...

Cricket Wireless / I'm complaint about insurance company with cricket

Mets1204 on Jan 16, 2017
Cricket wireless service is a rip off with their insurance protection device by charging million of people protection for your device for 7 dollar a months. After you paying the phone insurance 7 dollar a months and you phone come out broke or defected. The insurance want to charge you 75...

Cricket Wireless / Unethical behaviour

goatfreak on Jan 16, 2017
Cricket wireless store located at 1810 vaughn rd, wood river illinois; on january 14 my wife and I had stopped at the above cricket location to check on getting a sd card put I her phone so as to give phone more storage capacity. Her phone, a motorola (no longer being offered) , could not...

Cricket Wireless / Seller/customer service

Zvjezdan Malesevic on Jan 6, 2017
Cricket Wireless Store at adress: 825 N.Main Newton, KS 67114 Siously this place has some of the most rude people for sellers/customer service. I have never felt so insulted and disrespected by any seller/Manager of store ever in my entire life. The representative and Supervisor/Manager...

Cricket Wireless / Lack of service

Gailee on Jan 5, 2017
Cricket's call center message states that they provide reliable network. This is far from the truth. I was told that with my plan I can call to canada and from canada. I was in toronto, canada from 12/22/16 through 12/29/16. The whole time I was there I did not have service. I called using...

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