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Mint Mobile review: International calling

M
Author of the review
10:10 am EDT
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July 20, 2022 I paid $24.93 for International Calling to use when I went on vacation to Mexico. They gave me instructions how to use the phone in Mexico, August16,2022, it didn't work. I called them from the Hotel phone, they said I was supposed to put a code in the phone for it to work, it still didn't. I was left without a phone to use, or internet. Now I have asked them to refund my money and they are giving me the run around for over a week. I believe their reps don't know how to tell someone how to use international calling, or it's just a scam. They were certainly quick to take my money.

Desired outcome: Refund on my credit card

Update by Minkl
Sep 02, 2022 10:13 am EDT

My issue was resolved and Mint refunded my money

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