Meineke Car Care Center
reviews and complaints

I took my 2012 jeep in for shaking in the front, took it to meineke 1019 dupont rd, louisville ky 40207. They looked and it and told me it was spark plugs, fuel system kit, fuel induction, plenum gasket and some other things. I am not a car person so I said ok, fix it. 1, 376.04 later, got my jeep back and was not fixed. Took it back and they told me I needed a new engine, which would cost me 13, 000.00. I took it to another place and turned out to be the brakes.
Tried to get my money back but no one will return phone calls or reply to me.
Gretchen Gambill
date I took it there was 6/5/2021
[protected]@gmail.com

Took my 2012 jeep wrangler to meineke, 1019 dupont rd, to get my jeep looked at they told me what was wrong and i told them to go ahead and fix it. when i got it back it was not fixed, then they told me it was the engine and quoted me 13, 000 to replace it. i took it to another place and turned out it was something to do with the brakes. The manager told me that the guy who worked on my jeep didn't check certain things and that he was having problems with this guy and shouldn't have been the one doing my jeep. I then talked to I believe his name is Kevin, the guy in charge of the Meineke's here and he had me bring it in for a guy to look at it. I did tell him the problem was fixed but wanted to see it anyway. Once again was told the engine needed replace. First of all the reason I took it there in the first place has been fixed by an other shop.
After I told him that I want a refund and that I am not getting my engine fixed I Stopped getting phone calls back. I have left several text and a message and no response. My total bill was 1, 376.07.
This is my last straw at trying to get my refund. I shouldn't even have to write this email. I don't understand what the issue is. I took my jeep ther June 5th, 2021.
Would like a response please.
Thank you,
Gretchen Gambill
[protected]
2413 woodmont dr, louisville ky 40220

I had my cats replaced by the store in Newberg, Oregon. I had numerous jobs done by that store for many of my vehicles. I went through a few owners of that place, had ok work done, not great but it was the only place in town. I recently had my exhaust come apart from my last job done by them, the previous job I had to take to dealer because they left my spark plugs loose in 5 out of 8 cylinders. Now im dealing with the fact that my converter job was done @ 50%. Apparently the cats didn't fit right and are off by 15°, covered up by tape and putty. I have tried to take it back to the store and was yelled @ to leave "his" shop because he runs it his way and this is not his problem it is the old owners fault for performing "[censored]ty" work. All his words not mine. I dont know what to do as I am having to pay another shop to do the work now. I need someone to give me an email or phone call regarding these issues.

I went to Meineke car care on Sep 28 2021 invoice 70239 for oil change with a coupon for $19.95, they did not honor the coupon. They charged me
$20.70 for parts
$7.28 labor
$1.89 tax
$31.87 total
I disagreed with the charge but to keep down a scene I paid it. I do not mind paying the $19.95 like was advertised on your website but I feel Meineke owes me $10.92.
The invoice also says he recommended a Brake Fluid Flush and I refused it but he never recommended anything to me, though with the service I got I would not have accepted any recommendation from this Meineke employee.
I was checking our complaints on your business and it's not very good at all and I can completely understand why with my experience. I will be sharing my experience with my friends and Church family so they will not have the same experience that I did.

took car at Broadway location end of August for brake repair, had to take back 3 times. Paid 700 dollars took a week to repair. Just took back September 23 2021 the front left pad and wheel is completely rusted out was told it suppose to and refused to do anything about it. The right side is okay for now. Will that rust in the near future? I do need a text message number to send pictures

I went to shop in berlin on the berlin turn pike berlin ct the representative had a mask on but when I asked her to please cover her nose she refused I am 70 yrs old and a cancer survivor I do not go go as I do not want covid 19 if not covering her nose she is breathing out particulars and could be exposing the clients do you want to be a place of spreading covid 19 because that is what she could be doing if she can not comply with the rule of cdc as the sign on the door states then she should not be working there yoyu could be responsible for deaths her name is lisa

I took my car into them and they did my brakes and said I had a lifetime warranty and they are no longer in business, had to take my car else where and the brakes were bad and needed replaced to the sum of 924.00 because it also ruined my routers. The job
Meineke done was on 4/17/17. Lifetime warranty and it has only been two years
would like some kind of satisfaction on this. They were great people to work with but really need an answer.

Thanks
Joy Hobson
216 Wayne
Pocatello, ID 83201