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CB Auto Parts and Repair Stores Meineke Car Care Center 1800 S Walnut St, Bloomington, IN, 47401, US
Meineke Car Care Center company logo
Meineke Car Care Center
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Meineke Car Care Center company logo

Meineke Car Care Center

1800 S Walnut St, Bloomington, IN, 47401, US
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Working hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
D
8:22 am EDT

Meineke Car Care Center - Transmission check on wife's jeep

We took my wife's 2002 Jeep Grand Cherokee to the meneke store in Bloomington, Indiana.
They did a check on transmission due to shifting issues. They found an issue which we got a price for. We wanted trans fluid and filter change as well.
They charged $110 for the diagnostic and 150 for fluid and filter change. Which I am sure they did not do! Because they said there was a leak on the pan. If they had changed the filter as requested (remove the pan) they should have fixed it. We got it home and the next morning it is completely empty! It has never leaked before and should not have leaked after they changed fluid! Definitely not leak all if it out!
Well if this wasn't enough my wife asked the manager some questions. He was very very RUDE! And acting like she was an idiot for asking questions. That is totally TOTALLY unacceptable!
I want our money back and an apology from the manager! This store sucks!

Desired outcome: Full refund and an apology!

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