Meineke Car Care Center reviews and complaints 1
View all 168 complaintsMeineke Car Care Center - Spark plugs & ignition coils replacement
A Check Engine Light appeared on my 2011 Honda Odyssey. Brought it to Meineke of Huntsville, AL (located at 10035 Memorial Parkway, Huntsville, AL35803) and they told me it needed ignition coils and spark plugs replaced. Told me $210 for ignition coils pack, $63.36 for six (6) spark plugs ($10.56/each) and $84 labor. Gave me $100 discount for labor and totaled $289.11. Sounded reasonable and I left my car with them. They said it be done in 45 mins and told me I can come back around 12 noon to pick it up. I came around noon, paid with my credit card and drove home (live only couple blocks from the shop). Opened the hood, removed the engine block cover to take a look how the job was done. Caught by surprise, all the ignition coils look old and dirty (as expected since they are OEM parts installed on my car with 147k miles driven). Suspicious that they might not even replace the spark plugs, I decided to remove them all and found out only two (2) spark plugs had been replaced.
They charged me for the ignition coils pack and six (6) spark plugs but only replaced two (2).
This is cheating.
Desired outcome: I asked for my money back but they refused to even talk.
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