Meineke Car Care Center reviews and complaints 1
View all 168 complaintsMeineke Car Care Center - Breach of contract
Meineke Highlands Ranch #931. I had a Die Hard Platinum battery installed in my 2014 Jeep 2 months ago and that battery has died (installed June 30, dead August 20, 2021). I was told they would warranty the battery so I brought it in for that service. It took them almost 3 weeks - reason was their battery guy was off sick with COVID. When I came in to pick my car up September 7, 2021 - there was no battery in the car, and the technician had to run into the shop to find it - good enough, no big deal. He brought the new battery out and installed it, and then tried to start the car - no luck. The technician said, oh this new battery is dead too (maybe they were just trying to regenerate enough juice in my old battery and fraudulently replace with the same battery). The technician ran back into the shop and came out with a different battery - Die Hard Silver or maybe Gold - but definitely not the Platinum. The car started, I drove it home, and the next morning this so called "new" battery was dead - really? Has anyone actually ever heard of this happening? Now Meineke says they are not going to honor their contract of warrantying the Platinum battery. If they do not, I will take 2 actions - one, I will file a lawsuit for breach of contract, and will go directly to the manufacturer and deal with this warranty myself.
Desired outcome: Warranty the battery and replace with a new one of the same brand, model, etc.
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It sounds like there might be something wrong with your car.